This is not a real business. if ask if they are open, and the response is "what are you looking…read morefor", yet the establishment looks like the best club they have is from 1990. Do not waste your time. The owner sounds like a turd.

John is a great guy to do business with. He has a large selection of gloves . His prices are very…read moreresponsible.

On or about the second week of February 2026, it was Discovered that Ace of Carts located…read more at 4880 SE Federal Hwy, Stuart, Florida 34997, Misrepresented the sale of Stock #102871, Year 2021, Make Icon, Model I 40, Vin number JE1814862328 golf Cart to my at the time 88 and 86 year old parents. Mom wasn't driving and needed to get to her friends so they went to Ace of Carts on June 18th, 2021 and purchased the cart. The cash cost after adding a back seat was $6,370 including tax and Trade in. It was delivered June 30th,2021 12 days later and paid the balance. The cart was barely used as mom is now living in Alto Assisted Living in Stuart, They had the cart serviced in June of 2023. even though it was rarely used. The batteries are 8 years old and must be replaced. . In February 2026 a woman who buys and sells golf carts came to their home to look at the condition of the cart. She stated It wasn't a 2021 Icon I40 but it was a 2018 Club cart. She explained how the year is Identified through the Vin number as I. had no idea. After she left, I verified what she had, stating that the first 2 numbers of the Vin are the year it was manufactured, which is 18 as the Vin number on the cart is JE1814862328. and she was correct. The Vin number is correct on the cart but the Year, Make and Model were all for a different cart which isn't what was on the BOS or the Transaction receipt or CC receipt'. I called to talk to whomever was in charge and was given a number to text. It took a few days to get a reply saying " I apologize as the season is coming to an end we are not looking to buy any used carts. back. He said that it was a clerical mistake on the BOS as the Vin number on the cart. matched the BOS. Mr. Rotundo offered to replace it with a 2021 Icon I40 golf cart which I have no use for as mom is in the Assisted Living facility or give me $1600 for the cart which was an insult. I have the paperwork as well as pictures of the Vin and batteries. I sent him a demand letter for the full refund of the $6,370 with the pickup of the wrong item delivered in which Ace of Carts committed fraud and needs to be held accountable for its actions. I have Three Florida Statutes. 1.FS 501.9756(13) is the unlawful act for a dealer to "misrepresent the previous usage or status. Of a vehicle (selling a 2018 Club Car vs a 2021 Icon I 40) 2.FS 501.2077 Violation against Senior citizens This allows for a $15,000 civil penalty for each violation because my parents were over 60 , 88 and 86 at the time of purchase 3.FS 95.031(2)(a) the Discovery Rule which proves the 4 year clock starts February 2026 not June 2021. I have the original BOS, the Transaction receipt, the cc receipt, along with the texts, emails and the pictures of the cart . I would appreciate any and all help with the recovery of the money along with the return of a golf cart which is 3 years older than described with batteries and that needs to be changed. The credit card receipt states they bought a 2021 Icon I 40 and a 2018 Club Car. The GM (must be the son) says the Make, Model, Year and color are Clerical Mistakes. I was under the impression that a BOS is a contract and because the Vin matched the cart on the BOS, its all clerical. When I did a google review, his replies were Its black and not line green and that's a clerical error as well and I didn't post the screenshot where he would exchange it for a USED 2021 Icon I 40 cart which he has in stock or thinks I'm an ass to take $1600 for it. 1. Mom is 91 and in Assisted Living and can't use it as I told him. 2. He states that AOC (not her) will continue to work with me. No thank you and now the 2018 needs 6 new batteries which would be around $1500 3. Discovery starts in February when I tried to sell it 4. None of the mngt team, sales team or delivery driver noticed 12 days later on the delivery date that it was the wrong cart but expect a 88 and 86 year old persons to check the Vin number to make sure its the right cart??? 5. To say on his reply to my Google review I didn't post the screenshot of his trying to help(Screw 1 more time) by saying the difference between a 2018 and a 2021 is only a few $100. Great customer service. Should have said FU, we screwed SENIORS. Or I could trade for a Used 2021 Icon I 40. Seriously? 6. The signed credit card receipt says 2021 I con I8 40. 7. The cart was serviced in 2023 after 2 years. When I looked at the bill, there was nothing about what was being serviced. Could have been a bicycle who knows. 8. The BOS says cash sale. hmmm I wonder how much it was originally? He states they paid $5500 for it. Would that be considered a clerical mistake when it clearly states they paid $6370? 9. If they do inventory, they would have a plus one on 2021 Icon I 40 and a minus one on 2018 Icon I 40. Why look for it, they made out like a bandit. 10. Civil Court here we come!

Service department never calls with any updates. They have my cart for 3 weeks, no updates…read moreprovided, say they can't find part needed. Don't think they care.

Devon and his Fiancée were beyond professional and had extensive knowledge of golf carts. They…read morewere able to get me what I needed and with no extra hassle. It's great to see someone that has great passion for their work.

You will be very sorry if you purchase a golf cart from them!…read more Told me there would be up to 10 day delay on the delivery if I paid final balance by check. Refused to text or email me a copy of my paid receipt after delivery. Told I had to go to their shop for the receipt?!?! Had to wait 6 hours for them to come over to repair the golf cart one week after it was delivered when it died in the middle of the road! Refused to include promised 22 gauge appropriate extension cord and substituted it with old, filthy, burnt inappropriate cord. Accepted credit card for deposit but then refused to take credit card for balance. Nothing in writing states deposit is not refundable. Which he then claimed was the policy.... Nothing in writing states all sales are final. Which he then claimed was the policy... If you're buying a golf cart go to a different place that is a reputable company with clearly written policies!

I have purchased 2 carts from this firm over the past 20 years. I recently began having problems…read morewith my 10 year old cart. They came out 3 times and replaced parts and eventually had to bring the cart into their location. They fixed the problem and kept me informed at every step of the way. Their fees were fair. I would not go anywhere else.

Best business around for having your golf cart repaired. Excellent customer service and prompt…read morepickup and delivery. Highly recommend!!

Ace of Carts is by far the BEST place to go for a golf cart! I had a great experience with the…read moreStuart location and will definitely be coming back." Rock, Nick and CJ are not pushy at all! They are extremely knowledgeable, helpful and friendly! Ace has a huge selection of golfcarts! Their service department is also great "I highly recommend them to anyone needing a golf cart or service on a golf cart ! They have new and used!

Ace of carts charged me $2,100.00 to replace motor and bushings. Supposedly…read more My cart was not fixed and never ran any better and had the same issues as before the repairs they said had been done. Had to be towed multiple times Do not use ace of carts for anything.

I purchased a new E-Bike battery from Tiki EV and required additional troubleshooting and fixes on…read morethe bike to get it up and running. Jason, the owner, could not have been more helpful, accommodating, and easy to work with. He is extremely customer service-focused and will go out of his way to ensure a positive customer experience. It is refreshing and reassuring to find a local business and operator who is efficient, competent and trustworthy. Tiki EV will be my go-to business for all things related to my golf cart and E-Bike needs! Thank you, Jason, for getting me back in the E-Bike saddle and making the process easy and pleasurable!

We purchased a golf cart from Tiki EV about 2 months ago. Jason was amazing to work with. He got us…read moreexactly what we wanted in a fabulous color. He also educated us in golf carts. The golf cart is very nice looking and easy to maintain. We enjoy using it for golf as well as just cruising around our neighborhood. We highly recommend Jason and Tiki EV for your electric golf cart needs!! Laura and Peter

Shout out to White Rhino and their team. Cheri Stern Deutch and I just purchased an Alset GM and we…read moreabsolutely love it. We sent back for a few tweaks but that was to be expected. Tim, his daughter Kaley and Adam Potter are amazing. Believe it or not we were charged for something that Because it is the GM comes standard and Tim informed us we are getting a check back for the addition. Now that says a lot to their character as well Rock on White Rhino Golf Carts should be your go to for a look see

Highly recommend! I was referred to white rhino by my…read moreneighbor who builds custom carts for a living so I was confident in his recommendation, knowing that he is familiar with the industry & would only use the best. Since then I have used these guys a few times & have always been more then satisfied with the service. The turn around time from pick up to delivery is always faster then expected & they provide quality work. Our cart was just delivered today, following my most recent experience with them which also happened to be the most amount of work it's ever needed at once. Throughout the entire process I was directly in touch with Andrew, he called & texted me on a regular basis with updates, info & even pics which was greatly appreciated. Most important, they do not try to push a bunch of unnecessary upgrades or repairs, they tell you exactly what needs to be done & if you are interested in something that is not required but would be considered more of an upgrade, they answer all of your questions & assist in every way possible to help you to make an informed decision, but at no point in time do they make you feel as if they are trying to sell you on anything that is not necessary.

Went there to pick up a couple golf cart, roof struts and had one of the best parts department…read moreexperiences that I had in a while. The parts person was Knowledgeable and pleasant. I will definitely do business With them agai, and if I need to buy a new cart, I will definitely buy it there.

Monday, May 6, 2024…read more How good is their customer service? Phenomenal. Earlier today, Alec in the Parts Dept spent about 10-15 minutes ... giving me great advice about Crown batteries. Which I greatly appreciated.