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    Mattressmax

    3.7 (3 reviews)
    ModerateMattresses
    Closed 10:00 am - 6:00 pm

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    Value City Furniture - Charthouse

    Value City Furniture

    2.1(9 reviews)
    1.4 mi

    So first off, let me say that the furniture is good and the prices are okay here. Where I am…read morerunning into a problem is getting the furniture that I paid for. I purchased a sofa and loveseat from this store on 12/18/2020. They told me that, due to COVID-19, they are out of stock and told me that the love seat would be delivered on 01/27/2021. I actually got that on time. The sofa, however, they told me would be delivered on 02/23/2021. Mid-February, they called me and told me that they were pushing it out to 03/19/2021. I told them that I would not be available on that day because, ya know, people have to work for a living. The next day they have available is 03/24/2021. I said fine, what time? I get off work at 8am and want to make sure I'm home in time to get it. They said, "Well, that's 3 weeks away and we don't route trucks that far out. The warehouse will call you on that Monday and if you're not free at the time they give, you'll have to reschedule it." Seriously? You have already pushed this out a month past your original time frame and you're telling me that you can't give me a time frame for delivery? Now, if I don't stay home all day to make sure I'm here when you deliver it, I have to reschedule it for even further out? I paid $1,625.91 for this set. Now that they have my money, they don't want to deliver on the promises they made to get it to me in a timely fashion. This was a new setup for a new place and I have been without a living room suite for over two months now. The salesman was nice, the furniture quality is good, and the prices are okay. But, if you want your stuff in anywhere near a decent timeframe, I'd suggest that you shop somewhere else!

    ordered and got a credenza and sides . Never got a email or nothing. Never said we had to put it…read moretogether it came in 3 boxes. Delivery was dropped off in middle of driveway not even at the house.My wife has heart problems and I have cancer. Had to get help to get it to house now have three boxes laying on floor and boxes are ripped from delivery. This is by far the worst experience ever had and will tell all about it so no one else gets this treatment.

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    Mattressmax - mattresses - Updated May 2026

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