1. Mattress1One

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Aventura, FL

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Mattress1One

2.9 (8 reviews)
ModerateMattresses
Closed • 10:00 am - 9:00 pm

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12 years ago

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8 years ago

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12 years ago

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11 years ago

Please don't wast your money on none of their stores. Terrible customer services and if you have a problem they will never will help you.

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11 years ago

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10 years ago

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14 years ago

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10 years ago

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Mattress Firm Aventura

Mattress Firm Aventura

2.8(13 reviews)
1.6 mi
•$$$

I got a call from Thomas Rodriguez Area manager he listened to my issues did what he could and is…read morevery knowledgeable about the mattresses that are being sold at mattress firm unlike other sales reps so if you need a mattress my suggestion is contact Thomas Rodriguez directly or Ricardo Cruise they will make sure you get the best deal and best nights sleep. Thank you both. After paying over 3000.00 for mattresses and bases one mattress was to firm and you could feel the springs we asked for exchange, mattress was never opened and the store had us pay 195.29 sales rep Jesse Varges customer service is poor as the feeling I got was my satisfaction is not important and I'm just another sale your mattress will be delivered Tuesday have a good day there's nothing more I can do for you plus it's been busy bbbbbbtrrrrrra Yuyubetter you pay 195.29 then sleep on a mattress you don't like I'm the manager.v

Scammed. I recently had damage to my mattress that both sides were bent for an unknown reason. With…read morethis, the mattress was making an excessive amount of noise, which is super weird due to me having multiple mattresses in my life that lasted me 5-10 years but this one, only lasted me 2 years? But I thought in my head, it's fine! I bought a 10 year warranty so I should be great. Keep in mind I spent $2000 on this mattress... SoI gave them a call to see how was I able to bring someone to check it out. The person on the phone was doing 10 things at once, talking to someone else in real life i'm guessing, talking to me, had another phone ringed and answered me and put me on pause. Even with this I kept waiting, then he told me to go on the website and upload photos. I told him, i want you guys to hear the true damages due to the excessive noise and shape. Then I guess he didn't like that I said that and kept arguing with a customer? Interesting... So i told him it's fine, i'll come to the store and you can help me there since the website wasn't even working ANYWAYS. When I went to the store took me almost an hour just to make someone come to my place. One week later someone finally comes, payed a $80 fee to bring them so i told myself it's fine if they'll give me / repair my mattress for free since my warranty. The guy looks and looked, took the information back and went back to the store. A few days later I get a email saying they're not willing to get it because of some policy? Even THOUGH they told me at the store when I bought it this warranty covers anything... Very very odd. The employees don't have any connections between each-other, and the service was truly disappointed and terrible. Long story short, if you'd like to get disappointed & scammed out of your money, go here! If you'd like to be pleased and not scammed, visit somewhere else.

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Mattress Firm Aventura
Mattress Firm Aventura
Mattress Firm Aventura

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Mattress Firm Diplomat Center

Mattress Firm Diplomat Center

2.8(13 reviews)
1.8 mi

Just got our mattress pillows and mattress cover 2 days ago. Kenny was very helpful friendly…read moreprofessional and knowledgeable explained in detail every mattress. We went with the best choice for us but especially me I have neck and back issues. So we were more focused on that. So far getting use to as this is a firmer mattress and great thing is with Mattress Firm you have 30 days to try out if not comfortable or happy then we can exchange upto two times that is an awesome deal. We are hoping this will be the one. We had a great experience from walking in to leaving. Thank you Kenny you truly made our decision not too complicated. Referred my daughter as well who lives in Hallandale. :)

I would never recommend this company. I have purchased a second mattress in February 2024, set up a…read moredelivery date, condo has rule regarding a delivery date, you have to book an elevator, the delivery track came and did not find a spot in the receiving and left. I spend the fool date calling and set up a different date for the delivery, book an elevator again, was waiting the fool date and they brought a cheap mattress, not my order. So basically, I have spend 3 days of hassle and decided to call to head office and complain, they said that I can get an incentive for the hustle that I went through and guess what since then I keep calling to the store and they just promised next time, we waiting for inventory or making up something else, I just give up, it's not worth my time, but there is a lot of company selling mattresses and I would never buy anything from that company

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Mattress Firm Diplomat Center
Mattress Firm Diplomat Center
Mattress Firm Diplomat Center

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Mattress1One - mattresses - Updated October 2026

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