Katiuska provided one of the best customer service and sales experiences we've ever had in 20 years…read moreof big purchases. She stayed open for us, provided a thorough overview of all mattress options and quickly got us the best pricing with quick delivery arranged.

Great connection. Amazing service and fast responses…read more They helped me narrow down the perfect beds for my AirBNB.

Gary help me in some problems to solve in the delivery He…read morewas skilled and fast Also Camillo help me for the choice of furniture very helpful

Pests included with the pieces. Warning to anyone considering Modani Furniture. My apartment was…read morecompletely empty before moving in and purchasing their couch, yet shortly after delivery I started finding pantry beetle-type pests and shed casings concentrated around the sofa area. When I reached out, the response focused on being past the 7-day window -- but issues like this can emerge weeks later. Customers trust furniture is being stored in clean, pest-free conditions before delivery. Extremely stressful experience and something I wish I had been warned about.

Shopped for few accessories and found so much more. Great selection of glassware, hand blown vases,…read moremirrors, dining tables, chairs, bedroom furniture, bedding, and amazing fun accessories.

I was looking for unique furniture to redecorate my home and I was pleasantly surprised with their…read morecollection. You can find pieces that will fit with any style and their service was great! When they didn't have the sofa measurements I needed they told me they can even create it customized!

Two stars is only because I am no longer sleeping on an air mattress…read more The guy George couldn't care less about one's satisfaction after getting your business/money. I recently went there to purchase just a bed (mattress, box and bedframe) George only showed me one style & was very dismissive to any further interactions. I'm not sure if the guy was racist or solely about business & nothing else, but he made me feel as if he didn't want to hear about my experience of any kind... he just wanted my money & me out of his store immediately after our business transaction. Oddly enough, when the alleged new bed arrived there was a rip in it as well as a countless amount of strings from the stitches of the mattress sticking out everywhere (I took pictures as well as a video). When I called back the same day as well as the following day and left detailed messages I received no courtesy callback whatsoever.

I've bought at least four mattresses for my house from this company and was always satisfied and I…read morerecommended my friend in Fort Lauderdale and she bought one and she's very happy. Very good service reasonably priced.

I've been searching high and low for the perfect maTtress. A late trend, many mattresses are sold…read moreonline but theres nothing like trying the mattress to see exactly what suits your needs. After scouting many locations and nearby competitors not only was Johnny helpful in getting me to find the perfect mattress- we were able to get a great deal on my King Bed! Highly recommend mlilly hybrid!!! We love it! Thank you Johnny!

Terrible service from the "manager" Johnny. Purchased a mattress for my elderly parents. Explained…read moreto Johnny what I was looking for and what our budget was. He showed us an option which seemed great "in the store". Went over pricing for the mattress, delivery cost and set a delivery date. Explained to him I was starting Cancer treatment that week and that my parents were staying with me for a few months but I still wanted to mattress to be delivered at their house soon. My dad went home to receive the mattress and came right back to my house. He finally went home 2 months after and it turns out the mattress they delivered is not the same we purchased. When we called him to complain, he stated we needed to go back to the store with a picture of the mattress which we did. At the store he told me I should have purchased the insurance (which he never offered). We tried the mattress that we "bought" and it was definitely not the one we received. When we asked him about exchanging it, he said he'd have to talk to the warehouse. He gave me a quote for the exchange and told me to call him the following Monday. I called him on Monday and he said the warehouse agreed to the exchange and that my dad had to go back in person to sign the invoice and pay. When my dad went to the store, Johnny wasn't there and the new guy quoted him $200 over of what he had originally quoted us. When my dad got on the phone with Johnny again, he denied giving me a quote and stated that was the price we had to pay and that we could either take it or leave it. If this is the way the manager responds to an 84 year old man then it really speaks about his customer service skills and the way he handles business at this store.

I bought a Vispring Tiara and a Signatory from Brickell Mattress for my home. Best purchase I ever…read moremade! Sleeping so well LIFE CHANGING. The customer Service is excellent and really appreciate all the help

Delivery of our very expensive mattress was good, but trying to order sheets for the mattress was a…read morebig hassle! Girl working in store is a little slow and was not easy to work with.

I cannot recommend SEB enough! Was looking for something very specific as I needed an…read moreasthma-friendly, organic option. Really wanted to make a smart investment, and Sebastian walked me through his showroom with patience and tons of knowledge. He helped me make the right choice without being pushy, and I couldn't be happier. The delivery and white glove service went seamlessly, really nice guys, and expect a nice personal touch with the owner himself sending updates. Shop local and buy from SEBs!

just now New So glad…read morewe found this place! We needed a custom size for our RV King sized bed and having a terrible time finding that in a non toxic option. Sebastian was very helpful over the phone and even better in person. We have been sleeping on our new bed for about two weeks now and are very happy with our purchase. The peace of mind in not having to worry about the chemical off gassing found in most mattresses is such so nice. Literally no smells! Thanks Sebastian!!

We had a great experience trying the mattresses and being able to try the online providers and…read morebought a Split King (headboard, foundation, mattresses, and adjustable bases). We were moving so when the first box was delivered without the promised tracking number we reached out to SleePare and were provided with tracking numbers for all the boxes (parts) including the already delivered box. We were quite happy at this point as everything was scheduled to deliver much earlier than mentioned in the show room. This is where things take a crazy turn though. We get the headboard 7/22, the mattresses (two twins since split king) and two adjustable bases (7/23) without issues. So we almost have a complete bed. We are tracking the final piece when we see it turn away from our house (FL) and return to the shipper (SC). We immediately reach out to customer service (7/24) as FedEx tracking had not been updated to tell us why. It is later told via FedEx that the box was damaged in shipping. So I follow-up with customer service (7/24) and then I follow-up again (7/30). I get an answer that we will be notified when the replacement is shipped (7/31 originally). Well that was 14 days ago and all the promised tracking information is never provided (promised again 8/8; 8/11; 8/13; & 8/14). I have called regularly and emailed. I even chatted with an AI bot on their website. The crazy thing is somehow in this process they shipped us a second headboard (8/12) but we are still missing the foundation to the bed. How do you sleep on a brand new bed without the foundation. We are still in process on this order as I am after the third promise still awaiting tracking of this foundation that may or may not have been sent at this point. Therefore, the best I can say is buyer beware you are about to invest a very large amount of money to chase your pieces and parts and hopefully end up with a complete bed. UPDATE: After posting this review we received a communication from the NY office who began the process of assisting us. We worked with Bruce who updated us with the status, tracking numbers and kept us in the loop as the company provided the missing portion of the bed that was returned to the distributor. We received the last part of our bed yesterday 8/24 and were given a very small refund considering the total price and they will be shipping some bedding for our complications. We appreciate Bruce stepping in to assist us and solve the problem. He did a great job. After 32 days post the original parts we will be sleeping on our new bed. Thank you, Bruce.

CAVEAT: We have not yet purchased a new mattress; either through Sleepare or elsewhere…read more We are interested in a new mattress and absolutely want to try before we buy, which presents a problem as many mattress brands are online only. Also, in store mattresses have confusing branding, so a Stearns and Foster at one store has a different brand name somewhere else. Sleepare is a showroom for many online brands and you can go there by appointment only. When you make the appointment, you can indicate what mattress brands you are interested in, and what kind of sleeper you are (side, stomach, back). When we arrived, we had Nigora's undivided attention. She was very knowledgeable about the brands and made some great suggestions based on our sleep habits (we are a side / back couple!). She followed up with an email later that day so we can ask further questions or come back for another try. BONUS: They have a small parking lot next to the store!