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    Mattress Warehouse

    5.0 (2 reviews)
    Special Hours 10:00 am - 8:00 pm
    Updated 3 weeks ago

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    4 days ago

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    Mattress Firm Midtown Miami

    Mattress Firm Midtown Miami

    3.7(39 reviews)
    4.0 miMidtown
    $$

    As much as the experience with Damien the salesperson was positive because of his knowledge and…read moreguidance, we got duped into getting a synchrony credit card for which we have no need. Despite my repeated questions of whether it was a credit card (vs just a payment plan), I was assured there would be no card, just some cash back gift card upon incurring the expenditure (we did spend over $4000). Just go in with eyes wide open if you want to avoid a credit check and needless paperwork.

    Stay away from Mattress Firm. This company performs fraudulent activities. The products they sell…read moreare garbage and their warranty is a scam. You'll find the same products for a quarter of the price online. Here's my experience: I purchased a mattress of $1,500 value and a 5 years warranty extra. The salesman guaranteed that mattress of this quality would last for many years. I was happy to buy it. After 6 months I started feeling some back pain and realized that the mattress was sagging a lot but I just lived with it for a while. After a year I started to have very bad back pain, I had consultations with some doctors and after spending a lot of money in scans and physical therapy, one of the last doctors I saw told me that the mattress could have been the issue. I slept one day on the floor and I got much better. I realized that the mattress was completely defective and i was basically sinking inside it (see picture attached). The mattress got completely unusable after only 6 months while the salesman promised that I would have lived with it for even more than 5 years. I contacted Mattress Firm store to request a replacement of the defective mattress based on my extra purchased 5 years warranty. They told me to contact another company because Mattress Firm apparently was not responsible. The truth is that they sold me a third party warranty, which it was never mentioned during the sale. I contacted the third party warranty agency called 4warranty. They asked me to submit a claim and they would send a third party technician (not 4warranty and not MattressFirm) to check the mattress. The first appointment available was after 10 days. Take in consideration that all this time, I've still being sleeping on the floor! Here's the scam: The technician arrived and took a picture from the top of the mattress without any weight on top of the mattress. And that's it, he left after 1 minute. I called 4warranty after 5 days, as I didn't receive any update, and they told me that the claim was denied because the mattress had less than 3/4 of an inch in sagging. Of course it was less than 3/4 of an inch. How can you expect to have any sagging if there is absolutely no weight on top of the mattress? When I purchased the mattress, which was considered a firm mattress, it was like a rock, barely adjusting to any weight. After less than one year I would be sinking completely inside. I called again Mattress Firm store and they refused to give me the money back claiming that they are not responsible for warranties. Conclusion: Mattress Firm performs fraudulent activities by promising high quality, long lasting products with full covered warranties and instead providing with cheap bad quality products not lasting even 6 months and selling third party warranties that are purely a scam. If you had the same issue please contact me.

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    Mattress Firm Midtown Miami
    Mattress Firm Midtown Miami
    Mattress Firm Midtown Miami

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    SleePare

    SleePare

    4.8(16 reviews)
    4.5 miBuena Vista
    Available by appointment
    Beat or match prices

    CAVEAT: We have not yet purchased a new mattress; either through Sleepare or elsewhere…read more We are interested in a new mattress and absolutely want to try before we buy, which presents a problem as many mattress brands are online only. Also, in store mattresses have confusing branding, so a Stearns and Foster at one store has a different brand name somewhere else. Sleepare is a showroom for many online brands and you can go there by appointment only. When you make the appointment, you can indicate what mattress brands you are interested in, and what kind of sleeper you are (side, stomach, back). When we arrived, we had Nigora's undivided attention. She was very knowledgeable about the brands and made some great suggestions based on our sleep habits (we are a side / back couple!). She followed up with an email later that day so we can ask further questions or come back for another try. BONUS: They have a small parking lot next to the store!

    Before visiting this store my husband and I did some research on the brands. We went to the store…read moreto see the mattresses and try them. They recommend making an appointment. We were kindly greeted by Nigora and she was very helpful. The mattresses are mailed to you in a cool box and are very easy to assemble. So we unintentional put the return policy to the test because the first mattress we ordered was not to our liking. I checked and noticed they offer a 100 day return policy. They were very responsive and mailed us another brand right away! We are now super happy with our new selection. They are currently working on scheduling a complimentary pick up for the one we are sending back. The prices for these mattresses are reasonable in comparison to name brands so we are happy to say we probably saved at least 30-40% in comparison to popular brands.

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    SleePare
    SleePare
    SleePare

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    Mattress Warehouse - mattresses - Updated May 2026

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