Friendly staff, great deal on a sleeper sofa. They went out of their way to make a long distance…read moredelivery for us.

I am very fond of this place. They have a lot of nice and interesting pieces. I first met DJ (the…read moreson) at an auction and asked him to buy a large table and chairs for me since I did not have a truck. He did and only charged me a small portion over what he paid and even kept it for me for a month before I moved. I went to the store to settle up and found another beautiful piece of furniture that was reasonable priced. He delivered it all to my house which was an hour away. I gladly paid him a little extra to deliver that far away, but he was very nice. He does like to joke around a bit, so maybe that other customer just took him the wrong way. Anyway, a great business with quality used furniture in my book.

Clean, well organized, friendly staff, and thoughtfully plannogrammed store with two floors. They…read moreare ready for Christmas and your open wallets!

I had the best customer service experience with Jared today. He was patient, knowledgeable, and…read moregave great advice. We ended up buying a different couch then we came in for and couldn't be happier. He helped us find the perfect fit for our room and he even saved us money !!!

Went to buy a bed and was assured when we entered the store it could be delivered by December 25th…read more Delivery service called and said the earliest was 28th. Since we will be out of the area we cancelled the order and will shop later to find another more reliable and reputable company. This store will tell you anything to make the sale! They also said we could not even start a refund process until 4 January. Save your money!

I was in the market for a new pillow and decided to stop in to try out their options since my…read moreboyfriend and I were in the area. I appreciate that I was able to try out and feel a variety of different pillows when visiting this store. That was the only okay part of the experience. What I did NOT appreciate was a condescending sales woman who seemed to judge us immediately and assume that my boyfriend and I did not know what Tempur-pedic was and that we didn't belong there / could not afford any of the items in the store. When we entered, the three associates in the store - one on the phone and two standing around the floor - barely greeted us. I would suggest they try out acting somewhat friendly when potential customers enter the store, they might actually have some customers in there if they did. The other associate was stand-offish as well and made the whole experience uncomfortable. They were professional enough to not be outright disrespectful but wow was it a poor shopping experience. I will definitely not be returning.

I am overwhelmed by how frustrated I am with the staff at this store. I am not holding them to the…read moreresponsibility to be able to make my furniture appear out of thin air, but the LEAST you can do is keep me informed about new ETAs. I've been waiting since September 2021 for my pieces and never once have they called to inform me of ETA changes and every time I call I get an attitude, rushed off the phone, promised to be give. updates in the future and they never return on their promise. I will never shop at this location again.

I seriously can not say enough good things about this hidden treasure. Tina Marie is absolutely a…read moreprofessional that knows her stuff and so not pushy. She actually listens to you and what you want then she works her magic. My husband and I purchased a complete living room and she made, what we were dreading, a wonderful experience. I would recommend this store and especially Tina Marie to anyone. This will be my go to store for any home furnishings in the future. The store is inviting and so tastefully laid out.

We ordered a cherry kitchen table with a leaf and six chairs from this company. It takes about 8-12…read moreweeks to get, but the quality is very good. Not low end pricing, but you get what you pay for. These are pieces that can last a lifetime. We had previously had an Ethan Allen cherry set and the table top was scarred and had white marks from heat. The Lanco table has a MUCH tougher finish; what you'd expect for kitchen use. The chairs are sturdy. My only complaint is that the manufacturer could take more care in selecting the wood boards comprising the top. I was dissatisfied with the original table top (because of an unfortunate placement of a knot. I've been a designer for over 30 years, so I'm picky). Customer service from Merv was very good; the manufacturer rebuilt the table and replaced the original one. We would definitely recommend this company.

Some great artwork that I might go back for, but this stuff was def not geared towards my…read moredemographics

Bottom Line: A nice store for discounted furniture, home furnishings and home decor but lots of…read moreoverlap with HomeGoods. Ahh, I love America. An entire, booming industry centered around decorative, dust-collecting stuff you can purchase so that your home looks like it was ripped from the pages of the Pottery Barn catalog and rivals any space on HGTV. And I mean that in the best way possible! Admittedly, I was kinda hoping that the old hh gregg would become a roller skating rink but I won't complain about another spot in Annapolis to shop for discounted homey stuff. HomeSense is owned by the TJX Companies, it started in Canada and it is purportedly nicer than HomeGoods. But even knowing that going in, I wasn't really sure what to expect. For some reason, I was visualizing the super voluminous size of an "At Home" store but HomeSense is pretty normal sized - lots of inventory but not overwhelming. However, I will say that the Annapolis size is considerably larger than the Columbia location. The Patch (an online local news outlet) noted that Cosmopolitan described HomeSense like "HomeGoods on Steriods" but I didn't feel that way. It had more of some things and less, or none, of other things. What surprised me about HomeSense is how much overlap there is with HomeGoods, which is just a few steps away, also located in Annapolis Plaza. Unlike HomeGoods, HomeSense carries more large pieces of furniture, has more rugs, has hard wired chandeliers and does not carry linens except throw pillows. Regarding the rugs, they have a ton of them at this location. If you need a couch, or a set of easy chairs or a grouping of dining chairs, I think there are some really decent finds here. I saw a chadelier that I liked but it was still around $600 so perhaps it is higher end than HomeGoods. Both HomeGoods and HomeSense have home decor, kitchen items, gift wrap and bags, framed art, mirrors and lamps. HomeSense has a "General Store" section that kinda sucked me in but it was really just organizational stuff and cleaning stuff. I think it's weird that the checkout is mid-store rather than near the door. I bought a big piece of art and it felt odd to carry it such a distance before getting to the exit. I must say, I don't think I ever recall seeing the parking lot at Annapolis Plaza so full!

Love everything about Bountiful Home. The selections are amazing and the entire staff, including…read morethe delivery crew, is knowledgeable, friendly and attentive. I cannot say enough about Sydney and Barbara! Their expertise, guidance and patience in helping me put together an amazing look for my new home will always be cherished.

The staff is friendly and attentive. The treasures inside are worth seeing. I like their collection…read moreof books. This building is the best eye candy on Rt. 50 in Easton. I love the name. I love the blue. What I don't love is the abandoned, dilapidated gas station remnants adjacent to Bountiful. Can we put a boldly beautiful and bountiful garden there? I'll be happy to help make this happen, Mr. Merida.

We bought a 24X24 garage from them and they did everything they said they would and more! Great…read moreexperience! Great building!