1. Mattress USA

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Kennesaw, GA

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Mattress USA

3.7 (6 reviews)
Closed • 10:00 am - 8:00 pm

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Mattress Firm Acworth Station

Mattress Firm Acworth Station

3.0(14 reviews)
6.5 mi
•$$

I could not have asked for a better buying experience. Jennifer was so knowledgeable and…read morefriendly... laid back, no pressure experience. She really helped me get the best deal possible on the mattress I wanted. I even bought additional pillows and covers with the money I saved from my budget. Delivery experience was no different. Updated you along the way. Showed up in their time window. Was quick, professional and cleaned up. In and out in less than 20 min. Will purchase from again.

BUYER BEWARE - When you buy a mattress at any Mattress Firm they are not completely transparent…read morewith their warranty. If your mattress is discontinued and you manage to win the warranty claim, instead of being able to exchange for a new mattress they give you a credit that won't cover the cost of the equivalent mattress from that same brand. I also contacted the brand and they assured me that Mattress Firm would do the right thing, they didn't. Offering an extra $300 off for a mattress I should not have to replace is unfair. The mattress was discontinued due to well known issues with that model, you would think they would see this and make it right. But, they only want you to spend more of your hard earned money "so they can upgrade you" ! They have lost my business, I hope if you read this you choose a better company to give your business to!

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Mattress Firm Acworth Station - Amazing how much this bed is breaking down - but that's a well known fact for this particular model.

Amazing how much this bed is breaking down - but that's a well known fact for this particular model.

Mattress Firm Acworth Station - Mattress cover. Still in the original package .

Mattress cover. Still in the original package .

Mattress Firm Acworth Station - Discontinued- but you can give us $1000 extra to get the improved version.

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Discontinued- but you can give us $1000 extra to get the improved version.

American Freight Appliance, Furniture, Mattress

American Freight Appliance, Furniture, Mattress

2.2(13 reviews)
5.3 mi

My score is regarding the staff ONLY. I made a mattress purchase back in March. The mattress…read moreliterally warped! The store still has a bunch of them available. I can't tell you why it happened but, my assumption is poor quality. It's almost like the beds are dry rotted! I filed a few complaints and was able to get a purchase order to replace it from the same store. My concern is, I no longer trust the products that are being sold at American Freight. I want to clarify one thing. The staff, especially the kind woman that helped me in March and again this week are all awesome. They are patient, they listened and they even knew a few other customers by name. If I were in a position to employ them, I would take all of them without hesitation. My biggest regret is, the insurance that I purchased only covers replacing your selection for something else in the store. Sincerely, P. Lawson

Went on specifically to look for refrigerators and found a lot of beat up missing parts falling…read moreapart options. Multiple versions of similar quality refrigerators on the floor. But what would got me was that no one came to ask me if I needed help, but it became close to closing (15 minutes before) all three of the workers walked over in 5 min increments, to tell me that they were closing soon, but NONE of them asked me if I was OK or if there's anything I needed help with. The Customer Service was just ab and the products on the floor were very lackluster and seemed like a last resort.

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American Freight Appliance, Furniture, Mattress
American Freight Appliance, Furniture, Mattress
American Freight Appliance, Furniture, Mattress

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Mattress USA - mattresses - Updated October 2026

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