Victor Patalano is an ambassador of professional customer service!…read more Let's collaborate! Thanks, Jack Bosma 1-862-200-1469 https://wa.link/c9h5bn https://api.whatsapp.com/send?phone=18622001469 https://t.me/jackbosma https://meetn.com/jackbosma tutorjacknetwork@gmail.com "Inspect what you expect."

The owner will tell you that the mattresses are new but they're not they are returns from customers…read morethat are unhappy or old store demos. Most of the mattresses are defective. That's why the price is so cheap. You think you're saving money but in the long run you'll just have to go elsewhere and buy a new mattress. The owner becomes defensive and yells when you question him about his products and will even hassle you trying to sell you a marketing course that he created lol I would stay clear of this place!!!

Had a wonderful experience with Antonio. Super friendly, soft-sell, extremely knowledgeable about…read morehis products and the category. If you're looking for a Sealy, Tempur-Pedic, Beautyrest, Stearns and Foster, Sleepys, Purple, Nectar, there's a huge selection here.

Says they open at 10am literally 11am still closed. For a large chain store in center city this is…read moreunacceptable

Our delivery came today and the men that set it up were so nice and so polite! They got here way…read morefaster than we thought which is awesome. They made sure to ask where we wanted our bed and didn't leave any mess. Super nice guys and did an amazing job! The salesman at the store was amazing too! His name is Ira and he made sure to check in on us while we were shopping in the store. The company is great, the delivery men were awesome, and Ira the salesman was a sweetheart! Definitely will come back to this store in the future !

I can't say enough great things! We ordered everything on line as we are new to philly! On line was…read moreeasy ! Other than a small carpet that I'll return , if they can reach out. But wow the furniture it very well made ! But even better was the amazing delivery service ! We live in center city in a narrow 1 way 2 lane street and boy these delivery men did an amazing job unloading quickly ! Top notch! We will b ordering another round in April! Thank You!!

No pressure service, not a huge showroom so easy to shop and narrow selection quickly. Fair prices…read more Our memory foam mattress was in a box so we could take that day.

The sales lady very nice seems knowledgeable. She is the owners daughter. The delivery also great…read more Now the but. Kings row mattress a brand they sell is not very good. We had a queen that in less than a month was collapsing in the middle. My wife weighs about 115 and I am 185. They allowed us to return for another mattress for an additional $235. Of course after I got my second Kings row from them I began to read the reviews on Kings row, they are not good. Bottom line nice people lousy mattress brand. I do think they should have offered a refund.

I am still waiting for the store to correspond with me. I made a purchase, and reconsidered in less…read morethan 24 hours. They will not refund my money unless I come in the store. They do not return phone calls. I wanted to make another purchase, but this experience has been exhausting. Would never consider buying from them. I have filed a dispute, when all that was necessary is to void the sale. Trapped, but not for long.

Alison was great to work with; made the process super easy! She took the time to show us the box…read moresprings that we needed and also sold us two new pillows. I have never slept so good!!

Really good experience today with Ramir. Very knowledgeable, and super customer-friendly. Made sure…read morewe left with what we wanted in our budget. First mattress I got on was a winner. Wound up with a bed cover and Cloud pillow, and the Presidents Day sale price still wound up being surprisingly reasonable given the luxe sales environment. Looking forward to our new mattress!

I am very disappointed with the service I received. Despite providing accurate measurements in…read moreadvance, the original headboard did not fit. Based on the expected delivery date, we disassembled our existing bed two days prior and ended up sleeping on the floor. We then visited the store to select a replacement headboard, anticipating a smooth delivery of our new bed. Unfortunately, the situation worsened when the delivery arrived without the mattress, forcing us to sleep on the floor yet again. We made multiple calls to resolve the issue, but communication was poor--our calls were not returned, and we were left going back and forth without clear answers. When the mattress was finally delivered, the experience still fell short. We paid for white glove service, yet packaging materials were left behind, and the team did not remove the metal frame as promised. Overall, this experience has been frustrating and highly inconvenient. I expected a much higher level of service and professionalism.

I called late Friday afternoon (4:50pm) in an absolute panic. We just moved into a new apartment…read moreand our boxspring wouldn't fit up the South Philly row home stairway... The Mattress Man had a solution - a 2 piece Queen sized boxspring and they'd haul away our existing one. By 3pm Saturday, we were good to go! Delivery of the 2 new pieces and taking the old one took maybe 5 minutes.. Everything was handled over the phone, quickly and painlessly. There just aren't enough nice things I can say.

From the owner: The Mattress Man is the oldest local mattress store in Philadelphia. We offer top name brands at…read morediscount prices. We deliver SAME DAY, any in stock bed!

This is a cool place to go to purchase reasonable priced furniture items. My mother and I purchase…read morefurniture from here a few times. Never a disappointment. Furthermore, I am always pleased with the customer service. The folks treat you well. Thanks!

I went to Mattress Warehouse after being totally frustrated with Amazon. To make a long story…read moreshort, Spencer, at your Haddonfield Rd in Cherry Hill, NJ location was phenomenal. I came in the store irate, very irritated. Spencer help me out and I was sold. One he was very knowledgeable and very concerned with my recent purchase from Amazon for a mattress. Let say it was not pleasant. Spencer took very excellent care of me. Thank you Spencer! You rock!

I was honestly apprehensive about mattress shopping. I didn't know what to do, what we wanted and…read morewas worried about how a salesman would treat a lesbian couple looking to buy a new mattress. We were so pleasantly surprised. Roy was so helpful and so nice. We were honestly just going to look and planned on going in a couple weeks to buy. He found us the perfect mattress and made the shopping experience so easy. He gave us a great deal and although we spent more than we planned to I know we got the right mattress for us. I really would recommend Roy at mattress warehouse to anyone mattress shopping.

Visited the store to purchase a full bed for mom. The selection was small but they had a set that…read morefit my needs & price range. Unfortunately, they couldn't guarantee delivery on a certain date so I needed to take my business elsewhere.

We have used them for years. We are huge fans of the mattresses. However we will never use them…read moreagain. We had a hospital bed delivered and a twin bed. The hospital bed for my mother with als bound to a wheelchair and the new twin for my father her caretaker to be by her side at night. When the delivery drivers came it was a little hectic and they made their way into the en suite handicap accessible bathroom and stole medicine from my mother. Medicine she was taking for her pain and less the anxiety she has from this awful disease. We did call and speak to a manager but received a sorry and shoulder shrug. Don't use them if they are hiring drivers who cannot be trusted and steal from a handicap woman.