Worst experience ever. I would have had a more enjoyable experience if I got a used mattress with bed bugs.
We were strongly recommended mattresses for my daughters when we moved in. Not only were they terrible mattresses, but one developed a HUGE hole in it due to spring issues.
I took pictures and spent almost an entire year going back and forth. Even though I was assured that my proof of purchase is on file, they couldn't. I paid for a credit card statement to show that proof, and they still just ghosted me.
Worst customer service, worst store. Lets hope the closure isn't temporary if they're going to treat people like this.
Absolute JOKES of a company and employees. Only go to them if when you do have a problem you get the worst customer service imaginable. Don't waste the $600 like I did, I'll never get it back and if I can ensure that no one else suffers the same fate, then I will.
I'm not joking. Don't waste your time or energy. read more