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    Mattress King

    1.0 (2 reviews)
    PriceyMattresses
    Closed 10:00 am - 8:00 pm

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    9 years ago

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    8 years ago

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    American Freight: Furniture, Mattress Appliance

    American Freight: Furniture, Mattress Appliance

    1.6(38 reviews)
    4.7 mi
    $$

    I walked in and Sam greeted me swiftly and warmly. He asked us what we needed and guided me to the…read morebedroom sets and described them with great knowledge. The process was easy and seamless. I would come back every time!

    Went in just to browse because they came highly recommended from a few friends…read more I specifically told them I was just browsing and pricing at this point and it's like they didn't even listen to anything I said. I specially told the salesman I was looking for a small sectional or a sofa with a chaise in the color grey. He showed me around in a hurry and said "Sit down, try them out! You wouldn't buy a car without test driving it first right?" After about 3 sofas it seemed like he was just rushing and trying to get me to buy anything! I then pulled up a photo of a sofa I saw on their website but they didn't have it in-stock. He turns around and gets someone else who said it'll be here in a few days and "coincidently" they only ordered "one" and insisted I need to go ahead and put it on hold if I really wanted it... Didn't your colleague JUST say "You wouldn't buy a car without test driving it first right?" They pressured me to buy to the point where I began to feel uncomfortable. It was pretty sad! They bragged and boasted about how they can beat any furniture company and their prices are the lowest, which is debatable, but came off too strong for me. After 3 more times of asking "are you sure you don't just want to buy this one today", "there's no telling when we will have it again this one sells fast", "the price could go up $100 if you try to come back and buy it" and a million other bs sales lines... I told them thank you and jetted out of there. I went to another furniture store across town and had a much more pleasant experience. I told them I was browsing and they respected that. I was able to walk around and look at my own pace. They also had some of the same brands at a lower price as well. Try to actually listen to your potential customers and don't be so pushy.

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    American Freight: Furniture, Mattress Appliance
    American Freight: Furniture, Mattress Appliance
    American Freight: Furniture, Mattress Appliance

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    Aaron's

    Aaron's

    1.0(1 review)
    1.5 mi

    we have been renting from this particular Aaron's for over 10 yrs, giving them thousands of…read moredollars, and have never had such awful, rude, and unprofessional customer service! we got a simmons beautyrest gel memory foam bed from them not quite a yr ago. we needed a new mattress because my wife has a lot of back problems. the mattress was fine until we got in bed one night and the inner coils had given out and there was a huge dip in the middle of the bed. I called Aarons the next day on 11\11\19 and explained the situation to the manager Dave and he said someone would be coming out in the next few days to take pics and they would get another ordered. We still have 6 months to pay on it so it is still under warrenty. I never heard from Dave and no one ever came to take pics. Over the next month I had called at least 15 more times and still no one ever came to take pics nor did we get a new mattress or a phone call. They sure kept taking my payments out though. Finally I had enough and went into the store on 12\15\19 and spoke to Dave face to face and he assured me he was ordering the bed right then and I emailed him pics that I had taken myself.I really didn't believe him this time because he had continued lying to me over and over for over a month already telling me he would order one the next day, week by week. We finally got a mattress on 12\20\19 and it was not the same brand or even the same type of mattress. They brought us a Woodhaven pillow top spring mattress. We got the gel memory foam because that was what my wife had researched and that was what she needed for her back. I again call Dave and told him we needed one like the original one we picked out and that this mattress simply was not working for us because of my wifes back. The call ended with him telling me he didn't have to do shit for me and hanging up on me. We have submitted complaints to corporate and got no reply, we have called corporate and no one answers the phone. So here I am already $1,200 in for a mattress we can not sleep on. Again we never had a problem with this store when the old manager was here, I have never had such poor customer service! their motto is definatly NOT the customer is always right. I guess they think they can just keep putting me off until its paid off seeings how I only have a few months left and then they wont be accountable. well I got news for them because next call is going to be to the local news!

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    Aaron's

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    Mattress King - mattresses - Updated May 2026

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