Joe B's went above and beyond to get me into a Power Lift Recliner at the very best price. This…read morefamily owned store cares about the Customer. I am very happy with my Catnapper Recliner, It's not only comfortable, and made with high quality materials, it was affordable and delivered and set up for me. I will be a long time repeat customer of this store. The commercial competitors just can't compare to friendly, caring and helpful local family owned bussiness.Thanks, Joe B. Anita

Stellar service and great prices. What else do you need? Their selection will surprise you, too, so…read moregive them a try! We ordered a mattress and it is very good quality.

We used to shop at Yard Sale fairly frequently and purchased 3 mattresses from this location in the…read morepast. However, during our last couple of visits, I've noticed their discounts becoming significantly less impressive... In fact, on our last trip, I Googled a few of the products out on the sales floor and discovered two of them were actually priced HIGHER at Yard Sale compared to retail! Resultantly, we don't frequent the Yard Sale stores much these days.

had a lot of options and a lot of great deals. I love that they have a lot of new nursery and baby…read moreitems as well as pet items.

I walked in and Sam greeted me swiftly and warmly. He asked us what we needed and guided me to the…read morebedroom sets and described them with great knowledge. The process was easy and seamless. I would come back every time!

Went in just to browse because they came highly recommended from a few friends…read more I specifically told them I was just browsing and pricing at this point and it's like they didn't even listen to anything I said. I specially told the salesman I was looking for a small sectional or a sofa with a chaise in the color grey. He showed me around in a hurry and said "Sit down, try them out! You wouldn't buy a car without test driving it first right?" After about 3 sofas it seemed like he was just rushing and trying to get me to buy anything! I then pulled up a photo of a sofa I saw on their website but they didn't have it in-stock. He turns around and gets someone else who said it'll be here in a few days and "coincidently" they only ordered "one" and insisted I need to go ahead and put it on hold if I really wanted it... Didn't your colleague JUST say "You wouldn't buy a car without test driving it first right?" They pressured me to buy to the point where I began to feel uncomfortable. It was pretty sad! They bragged and boasted about how they can beat any furniture company and their prices are the lowest, which is debatable, but came off too strong for me. After 3 more times of asking "are you sure you don't just want to buy this one today", "there's no telling when we will have it again this one sells fast", "the price could go up $100 if you try to come back and buy it" and a million other bs sales lines... I told them thank you and jetted out of there. I went to another furniture store across town and had a much more pleasant experience. I told them I was browsing and they respected that. I was able to walk around and look at my own pace. They also had some of the same brands at a lower price as well. Try to actually listen to your potential customers and don't be so pushy.

We're new to TN and checked out Mattress Firm tonight to look for mattresses for our kids. We…read moreworked with Justin and he was fabulous. He was so friendly and helpful. We were looking for soft, relatively inexpensive mattresses, because they're for our kids, and he directed us to a great mattress in our price range and did not try to upsell us. We tried out the Purple mattress for fun, and our kids mentioned that they wished they could take home the Purple gel flex sample. Justin then went in the back and got us some samples of the Purple gel flex that the company had dropped off for the store so they kids could take them home and it made their day. Justin was awesome the work with and made our mattress purchasing experience great! Would happily recommend this store based on our experience with Justin!

Highly recommend this place ! Ask for Darviet aka "D"!! He is very knowledgeable and sweet! He…read moredoesn't try to sell u want u don't need and will give you his honest opinion.

Loved this store! Amazing choices and great accessories. Ordered a sectional sofa and rug and it…read morecame in when Chris said it would no problems also we chose the white gloves delivery which was awesome Garrett and Miles were excellent setting it up and leaving the room in perfect condition. I am so glad we went here first.

It's been more than a year since we purchased a full bedroom set and Nectar mattress. When we were…read morein the store customer service was good and they were very helpful. From that point on the service has been terrible. We have always been the ones to initiate contact with the store, whether it is to check on if our furniture was in and with later issues we had with the furniture being damaged. Twice now when we've called to check on if the furniture was in yet they had told us, Oh yes, it's in our warehouse, but yet no one had called to set up a delivery time. After the first delivery, the top of our chest of drawers was completely cracked, the nightstand had a paint drip on it, and the side rail for the king size bed had a large chunk of wood out of it. The delivery guys said that a manager would call us on Monday. We waited patiently more than a week and never heard back from anyone at the store. We called and the manager said that the pieces would be re-ordered, didn't seem phased by the fact that we had so much damage and never apologized or even seemed concerned that we had issues. We again waited months and never heard from the store. We called again and were told oh yes, it's in but again no one called us to set up a delivery time. They brought the furniture out. The side rail again was broken and the nightstand was so damaged that the drawer couldn't even be pulled out. The furniture was again taken back and no one called us to let us know what they were going to do. My husband again called and was told that it would be re-ordered. We waited again for the furniture never hearing from the store and then my husband again calls and they said yes it's available and it's in the warehouse. We were told a manager was going to come out and he never showed up or called. We waited a while and then again my husband called and the manager again said yes that he was going to come out on the Saturday but again he never showed up or called. We spent a lot of money but once they had our money, apparently that's where their customer service ends. I was looking forward to having a local furniture company that I could use, but I would not recommend this business to anyone.

Hodge podge establishment. They need to work on branding and their presentation. Feels like a used…read morecar lot inside, but for mattresses.

From the owner: Mattress Gallery Direct in Smyrna, TN specializes in premium mattresses, adjustable bases, and…read morepersonalized sleep solutions designed to improve comfort, cooling, and back support. We carry top brands including Tempur-Pedic, Stearns & Foster, Sealy Hybrid, Helix, Spring Air Copper Hybrid, Legendaire Resort Collection, and Capital Bedding Health & Wellness. What makes us different is our pressure-free shopping experience with non-commissioned Certified Bedding Specialists trained in proper mattress fitting and sleep health. Customers throughout Smyrna and Rutherford County visit us to compare luxury hybrid, hotel-quality, chiropractor-recommended, and health & wellness mattresses all in one showroom. Unlike many online “bed in a box” mattresses, many of our premium beds are never compressed, helping preserve long-term support and durability. Mattress Gallery Direct is proud to offer one of the area’s largest selections of premium mattresses along with same-day delivery options on many in-stock models.

These guys are amazing! From the minute you walk in they greet you with a smile and an upbeat…read moreattitude, ask if you need help, and then they leave you to shop. They don't hover and make you feel hunted like other furniture stores yet they're always ready to help and check on you often. We even sat down with a few of them for a while and had good laughs with them. They're honest, affordable, and willing to do what is needed to help you find what you're looking for. We left the first time we went so we could shop around at other places but quickly realized this is the place to go with the best prices so we returned to make our purchases. What a great group! I cannot recommend them enough. Don't waste your time or money anywhere else.

I rarely leave negative reviews, but my experience with this furniture store has been extremely…read morefrustrating. I purchased a couch and rug on May 19 and was told they would be delivered on June 10. A few days before delivery, I was informed the couch was delayed by two weeks. Since then, the delivery date has continued to change--from late June to July 4, then July 6--with no proactive communication from the store. Every update has required me to call and ask for information myself. What has been most disappointing is the lack of transparency. After multiple conversations, I was told that the vendor supplying the couch has a history of delays and ongoing issues. Had that been disclosed at the time of purchase, I could have made an informed decision about whether to proceed with the order. Instead, it feels as though making the sale was prioritized over providing realistic expectations. Communication has been inconsistent throughout this process. Different information has been provided at different times, and when previous statements were questioned, I often received lengthy explanations rather than clear answers. I was even accidentally contacted and given information regarding another customer's couch order. That raised serious concerns about the store's organization and handling of customer information. To make matters more frustrating, I was offered a "loaner" couch until my order arrives. While I understand the intent, I did not pay for a temporary couch--I paid for the couch I selected and was promised would be delivered weeks ago. After more than a month of delays, shifting timelines, and poor communication, I still do not have the furniture I purchased. Customers deserve honest timelines, transparent communication, and accurate information before making a major purchase. Unfortunately, that was not my experience.