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Thornhill Home

3.7 (3 reviews)
Closed • 10:00 am - 5:00 pm

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American Freight: Furniture, Mattress Appliance

American Freight: Furniture, Mattress Appliance

1.6(38 reviews)
6.3 mi
•$$

I walked in and Sam greeted me swiftly and warmly. He asked us what we needed and guided me to the…read morebedroom sets and described them with great knowledge. The process was easy and seamless. I would come back every time!

Went in just to browse because they came highly recommended from a few friends…read more I specifically told them I was just browsing and pricing at this point and it's like they didn't even listen to anything I said. I specially told the salesman I was looking for a small sectional or a sofa with a chaise in the color grey. He showed me around in a hurry and said "Sit down, try them out! You wouldn't buy a car without test driving it first right?" After about 3 sofas it seemed like he was just rushing and trying to get me to buy anything! I then pulled up a photo of a sofa I saw on their website but they didn't have it in-stock. He turns around and gets someone else who said it'll be here in a few days and "coincidently" they only ordered "one" and insisted I need to go ahead and put it on hold if I really wanted it... Didn't your colleague JUST say "You wouldn't buy a car without test driving it first right?" They pressured me to buy to the point where I began to feel uncomfortable. It was pretty sad! They bragged and boasted about how they can beat any furniture company and their prices are the lowest, which is debatable, but came off too strong for me. After 3 more times of asking "are you sure you don't just want to buy this one today", "there's no telling when we will have it again this one sells fast", "the price could go up $100 if you try to come back and buy it" and a million other bs sales lines... I told them thank you and jetted out of there. I went to another furniture store across town and had a much more pleasant experience. I told them I was browsing and they respected that. I was able to walk around and look at my own pace. They also had some of the same brands at a lower price as well. Try to actually listen to your potential customers and don't be so pushy.

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American Freight: Furniture, Mattress Appliance
American Freight: Furniture, Mattress Appliance
American Freight: Furniture, Mattress Appliance

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Thornhill Home - furniture - Updated May 2026

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