Shawnda was exceptional with us. She took the time to get to know us over the last few weeks that…read moreour house was being completed. Each time we visited the store for updates she greeted us by name even if she had to shout to us from across the store. Furniture was delivered today and Chris and Justine took the time need to ensure no damage to our new home. They tested each recliner and ensured the bedroom set was centered to my wife's liking. Great company that has earned our future business. Randy and Betty

Absolutely loved how much inventory they have and sales staff was good. We have been looking for a…read moresofa sleeper.They had 2 styles in stock. Price and quality was great. BUT this review is really about the two gentlemen that delivered the sofa. They were amazing (sofa sleeper is not light ). They were very conscientious about the sofa itself, and carrying it in and even making sure that they did not scuff or bump the walls. Great service!

The service was good then they have really good prices I got a dinning table from there they were…read moresuper nice

From the owner: Visit Hub City Furniture Outlet in Jackson, TN, to shop quality furniture at untouchable values…read more Browse the showroom for affordable bedroom sets, living room sets, Sofa Sectionals, Leather Furniture, dining room collections, sofas, mattresses, recliners, Outdoor Furniture, Rugs and more. Stylish home accents and accessories bring this inspiring location to life. Friendly sales associates are available to provide expert advice so you can make your decision with confidence. Get the best prices on mattresses and furniture for every style, from contemporary Furniture, classic Furniture, modern Furniture and glam Furniture. Furnish your home for less!

Adam and another tech were very professional and worked well together. After the new part was…read moreinstalled they were very patient to insure that it was working properly and that the oven was calibrated correctly.

Ask for Will Warren in the appliance department. Very knowledgeable, listens to your needs,…read morematches prices and follows up after sale. Great customer service.

What a fabulous antique mall! I buy and sell vintage, so I travel all over on sourcing trips. I go…read moreto Jackson frequently, but had never been to this particular mall. If only I knew what I had been missing! This place is so great. It is way larger than it looks from the road, and is packed full of treasures, with prices to suit practically any budget. My only complaint would be the maze-like setup. It is very difficult to know what you have already seen, and believe me, you won't want to miss a thing!

I love the atmosphere in this cafe. All tables and chairs are decorative/older style. The…read moredecorations on the wall make you feel like your at someone's grandmother's, and she had class! The servers are quite friendly and don't rush you at all! It's a great place for a good visit with friends or a group. The food is very good, I love the wedge salad with blue cheese dressing. They have a soup, Chicken Poblano that is SO tasty! If you like quiches, theirs are house made. Come visit, you won't be sorry.

I purchased a sectional only to be given damaged merchandise. They ordered the piece then once it…read morearrived at the store I was called and told it was there. We experienced a snowstorm and rain. I called the store before driving 35 miles to confirm my furniture was there and the lady assured me that it was. Once arriving I was told by the store manager, Aaron Williams that my furniture was sent back within a week of arriving at the store and there was nothing that could be done. He spoke to us rudely and was very disrespectful. DO NOT give this store your money.

Very disappointing first experience. Recently moved to the area and needed a new bed for a…read moreChristmas present for my wife. Royal Furniture has a pretty good selection and the sales person was very nice. Ordered a bed on a Saturday. Was promised I could pick it up on Tuesday. I called Monday to check on it. Was told to arrive after 11:30. Arrived Tuesday at 1:30 with a Uhaul to pick up the bed. Rude warehouse worker told me it wasn't in and asked me if I had been called to let me know they had it. I responded that I called Monday and was told it would be there. He was unable to help. Found the original salesperson in the store. He looked in his computer and apologized and told me it was still in the warehouse in Memphis and they will get it in the next day. Got a call the next day from the sales manager. The bed still was not delivered to the store from Memphis. According to the manager, they had 8 beds in stock and all are damaged and won't have new ones for 5 months. Went back and got a refund. Found a similar bed in another furniture store in town for $70 less and it was in stock. Obviously Royal Furniture has a poor inventory and communication system. Will not be back.

I will start by saying--never do business here! I tried to cancel an order for lamps I bought. I…read morewas told that I had to wait until they were delivered and bring them back to the store for my refund. When I tried to return them they said I should have refused them when delivered, (they never told me that) They said I had only 3 days to return to get my refund. ( something else they never told me). I work and live 60 MI away and would have to come on the weekend--there goes my 3 days. I bought a sectional a few years back and they did not stand behind the warranty when one of the recliners did not work. Never again will I purchase anything from them nor will my friends or family. My son is building a big house on the lake. I will make sure they do not buy any furnishings at Ashley!

We were sold a $500 warranty for a couch we bought and it's literally impossible to get the claim…read morefiled because of all the "terms and conditions." We were told the warranty covered pet damage and turns out it doesn't. If you get a stain you have to report it right away and it can't be multiple stains. We love the couch but trying to deal with customer service has been quite a nightmare :(

I love Ollie's Bargain Outlet! They have great products at reasonable prices. I bought some…read morename-brand sheets for my queen size bed for only $24.99, which is a fantastic price. I also got the Ollie's Army bargain card, which was free. Overall, I'm very happy with my purchases from Ollie's.

From the owner: At Ollie's, we sell "Good Stuff Cheap"! You'll find brand name merchandise at up to 70% off the…read morefancy store prices every day! We've got bargains on housewares, bedroom and bathroom, books, flooring, toys, electronics, furniture, air conditioners, clothing, health and beauty products, patio, pet supplies and so much more. You never know what you'll find at one of our "semi-lovely" stores unless you stop by and see for yourself!

*Eye roll.....* I…read morepersonally do not see why people love this place. It a chain store with gaudy stuff that no one needs. How many monogrammed items do you really need for one's home? Door hanger? Monogrammed. Wall hanging? Monogrammed. 'Handmade quilt' made in China? Monogrammed. Yeah, Kirkland's isn't my thing. The Kirkland's are great family friends of ours and they go to my parents' church. I am glad they have done so well for themselves in the kitsch crap that they sell. Anytime I come in here, it is a complete and total cluster mess of people and stuff everywhere. I feel that a lot of it can be disorganized and too much going on that can make me feel overwhelmed in here. It all starts with the parking, too. Small lot with lots of people wanting the same spaces. In addition to the terrible lot, you find yourself cramped in the store. I do not like that component of it. Customer service is so-so. Sometimes it is good, sometimes the girls in here seem to be just as ready to get out of there as much as I am. I go in here for obligatory purposes, never on my own free-will. Since my parents live around the corner and will often run here for my mother, I kind of don't have a choice. lol Anyway, enter at your own risk.

I chose this location because it's on my packing slip. My personal interaction was with their…read moreCustomer Service number. I'm also reviewing here because they annoyed me. I purchased a gorgeous mirror, so pretty that I want to buy a 2nd for the other sink in this bathroom. I was surprised to find it came without screws or wall anchors. Although the product description states "Comes ready to wall mount, no additional hanging hardware needed" customer service said "NooOOooo." She told me to "hang it in my usual fashion, with the mounting hardware of my choice." To which I replied, "My usual fashion and mounting hardware of my choice would be to use the matching screws and anchors that come in those little bags taped to an item's back." The audible eye roll that followed informed me that Kirkland's doesn't include mounting hardware with their mirrors. Okkkkaaaayyy.... Now, I need a trip to the hardware store with the bracket, so I can finally hang this piece. For the inconvenience and "Well, duh" attitude of the customer service agent? Not 5 stars. Oh - and I can't post this on their site, because without a 5-star, suddenly I have ad blocking software installed. Which I do not, because I don't care that much about ads. I'm purchasing the 2nd mirror from Shades of Light.

We recently purchased a mattress from the Happy Shack Mattress Store and we are thrilled with the…read moreservice that we received from them. They have a nice selection of mattresses, frames, sheets and pillows. Blake delivered our mattress and arrived at the exact time that they scheduled the delivery. It's a short drive from North Jackson.

Traveling through TN when wife called me about needing a new mattress. Walked in the and was…read moregreeted immediately. They asked all the right questions and showed me several options. The prices were great and they said they could ship to my house in TX. Found a great mattress, at a great price and it was delivered 3 days later! Wish all my shopping was this easy, thank you!

BEWARE - I put a…read morereally nice desk in layaway (paid 25% down) and they sold it out from under me the same week. When I came back 2 weeks later to pick it up - they tried to sell me 2 pieces of crap for the same price. When I asked why - he said "first come - first serve". But I paid money first! Does not know what layaway means. Don't buy unless you plan on picking up the SAME DAY!!!

They charged us $59 to deliver the couch to our house 15 miles away. They were 2 days late. Then…read morewhen they did bring it, it was just a kid with a pick up truck. My husband and son had to help him bring it in. I went by the next week to complain, and left my name and phone number. He did not call me. I called today and he refused to refund part of the delivery fee.