We had such a great experience with Godber! He was absolutely amazing--so welcoming, patient, and…read morenever once made us feel rushed. He was especially wonderful with my 13-year-old daughter, giving her plenty of time to try different mattresses, change her mind, go back and try others again, and really figure out what felt best for her. Anyone with a teenager knows how indecisive they can be , but Godber never lost his patience or made her feel pressured. He kept switching out mattresses for her and answering our questions with the same friendly attitude the entire time. He genuinely wanted to make sure SHE was comfortable and happy with her choice, which I really appreciated as a parent. Excellent customer service from beginning to end! Godber made what could have been a stressful shopping experience easy and enjoyable. We will definitely be back and would absolutely recommend asking for Godber if you're shopping for a mattress!

Sales rep was more than polite. We needed a mattress for my 88 yr old dad who was coming home from…read morerehab after a bad fall. Needed mattress next day and these fine folks made that happen for us!!! Got the bed frame and mattress set less than 24 hrs after purchasing.

Love my new desk chair! Thanks to the expert advice from Mr. Leon, I found my new office chair…read more This was a great process. Mr. Leon is very accommodating, patient and wise. It's clear how much he understands ergonomics and is happy to share his expertise. Watching him navigate customers solo while many people walked in was a testament to his professionalism and experience. Everyone was acknowledged and their expectations managed. Customer service was top tier! I highly recommend!

Great place for HumanTouch zero gravity chairs! But beware, they do not sit like a chair. The chair…read moresits like you are falling forward - great zero gravity Sales person VERY knowledgeable!

Buyer Beware! We bought a sectional less than a year ago from Bassett and in that period have had…read morea return for a replacement and more than 4 service visits to fix problems with the replacement. We paid up for a "what we thought " was a good quality product from a reputable furniture company. The sectional already looks like it's 20 years old. The cushions sag, the material wrinkles and it is the most uncomfortable sofa we have ever experienced. We were sold one sectional and believe Bassett shipped a much cheaper model. Sad and true!

We ordered almost $9 grand in furniture for our living room to be made with their softest foam, a…read morememory foam-like seating cushion and soft fiber back cushions for the club chair and sofa. Important for my disabilities, as I had donated two feather down combo sets that were too hard, and could not afford another set. I noted upon arrival that the seats were hard as rocks while the delivery men were still in front of the house and called asking for our salesperson or a supervising person post haste to no avail. When I finally reached her, days later, she told me I must be reading the numbers on the cushions wrong. We finally brought the entire seat of one cushion in and she was stunned, stating she had no idea where it came from. LONG STORY SHORTENED-SHE WAS STILL ORDERING A FOAM THEY NO LONGER CARRIED. Bassett offered to exchange for feather and down, but the man brought 3 seat cushions, said he would reorder about12 to 16 weeks. Now almost a year since delivery and we call, but again hold for an hour and hang up on us as we had initially( not mentioned because it took too much space). Went to store and the friend of now gone salesperson read our computer print out that CLAIMED the feather and down cushions were installed. A bold faced LIE. Chair cushions do not fit my sofa. We had planned to try and sell it so we could buy something I could sit on instead of just my bedroom chair as I did for the previous winter. She was to call us about putting the softer fiber, like the back, in the seats. We called once since and got nothing. Now a second year of no visitors during the holidays because there are blankets on the sofa and chair I do not use because they hurt. Pretty to look at, but not what we ordered. Breach of contract obviously, but they chose to ignore us. Maybe they dislike physically disabled or knew I was military by my bank choice. Do not pay cash or bank transfer as they are no longer the company they used to be.

My fiancé and I decided to order a Lovesac sactional after a horrible experience with Joybird. Long…read morestory short, the couch we had ordered in the end of August and was scheduled to arrive in mid-November was going to be delayed by a month and a half. We had hope to have a couch for Thanksgiving and definitely need one for X-Mas as we are hosting family. Seeing as Joybird completely messed it up, we cancelled it and after a lot of research we decided to visit a Lovesac Store. We went to the Crabtree Mall store and were welcomed by Sydney, who was extremely helpful and gave us a ton of information. I thought I knew exactly what I wanted, but we literally changed everything. Sydney was also very patient in dealing with my fiancé's and I bickering over what cover color, type of cushion, and number of seats we wanted. The manager (sorry I forgot her name) was also there and was also very helpful in giving us a ton of insights on color and info related to how pets would react to the couch. We left the store very satisfied with the service, but still a little skeptical of their claim to have it delivered within 1-4 weeks (this was the Monday before Thanksgiving). We were AMAZED when 6 DAYS later (Sunday after Thanksgiving) during a pandemic and Holidays the FedEx truck pulled up to deliver every part of our couch! This is by far THE BEST COUCH I have ever sat on. Yes, putting it together was time consuming, but totally worth it and you learn everything you need in order to change the setting you want. I could not recommend this couch and the Crabtree Mall store enough! Note: we decided on the Lovesoft cushion, deep seating, and the grey chenille cover.

Once you sit on one of these, it will change your whole life. As soon as I left the showroom, I…read morewent straight home to order one. There are so many covers to choose from and ordering online was so easy. The associate in the store was very knowledgeable and knew the product very well. Great first impression and customer service!!

Good quality and perfect price . Customer service was perfect I was helped by a sales man that…read moreanswered all my questions. I was happy with my purchases at red shed .

Just PCS'd to SJAFB and purchased a new house. We have been to the "big" furniture stores in town…read moreto price out new bedroom sets and a sectional couch. At these stores we figured we would be spending about $6000 for what we wanted. At Red Barn we walked in and were asked what we were looking for and shown what they had in stock. Then the salesman politely let us know that if we had any questions to let him know and excused himself. Immediately we noticed the prices on the furniture, THEY WERE 1/2 THE PRICE THAN THE OTHER STORES!! We bought a theater style 5 piece sectional, a matching recliner, and a new master bedroom set for what we would have spent on the sectional alone at any other store. They do not offer any protection plans or extended warranties, but knowing that I saved almost $3500 I can live without that.

I would recommend ProSource HANDS DOWN over anyone else. I was in the market for LVP for my house…read more I went to a few showrooms before ProSource and felt like I was floundering, trying to decide between brands and color. I walked into ProSource and Ivonnie immediately asked me my kitchen cabinet color and brought over a cabinet sample in a similar color. She then went to grab a few flooring samples for me to look at. Within an hour, I had picked the sample I wanted to take home, and had also decided on a stone look LVP for my bathrooms. Ivonnie patiently answered all questions I had, one of which required her to call the manufacturer, which she did right on the spot. I brought the samples home, liked them, and went back a few days later to place my order. My installer will be picking them up right from ProSource. Seamless, easy, frustration-free. Also, the price is amazing.

Excellent experience working with ProSource of Raleigh. Ed Le Vine was outstanding in his…read morededication to ensuring our kitchen design was perfect. He put in extra time for as many phone calls and questions as we had. I am just super impressed with both Ed and Woody and our entire experience throughout our remodel process.

Stacy Williams has upholstered so many beautiful pieces of furniture for us, and I recommend their…read morebusiness to all my friends. Truly appreciate the professional service and quality work they do.

This is truly a great company. We just had our son's headboard reupholstered and we were wow'd by…read morethe perfection of the work they presented us. They picked up the headboard and delivered it. The crew were super nice and very professional. We recommend this company to anyone looking for a job well done. Pricing is very affordable as well. Congratulations on a job well done!!!

We had excellent services with Ian and Jamal. They were on time, professional, kind and worked…read morequickly. Thank you to both Jamal and Ian!

We bought a teak patio set less than a year ago and the current condition is terrible even having…read morebeen in a covered area. I have emailed about this several times to multiple addresses now for over a month and have received no response. Expect better quality and service especially considering the price tag.