We had never been to this particular location. My husband wanted a King-sized bed. I need to be careful because I have a spinal cord injury and have had FIVE spine fusions. I really need to try out beds and listen to my spine as I do so. I need a firm mattress, BUT I am NOT a side sleeper. Yet, the mattress can't be too firm. We met Daniel, who was so, so kind. He listened to our needs. We told him we don't want any bells and whistles--no adjustable beds. We wanted a King, with the 2 twin box springs below. The beds we were looking at were REALLY more than we wanted to spend. Upwards of $2500.00. Daniel went to the back wall and pulled down a Sealy Posturepedic and got us a GREAT DEAL within our budget. I didn't think it could be done. I suggested that we wait for the next sale and return. We have had our bed for a week now, and we are so happy with it. The comfort level is PERFECT for my spine as well as for my husband. We are BOTH happy. We also wanted to buy a new bed for our son, who is only 16 and is 6'2" tall. Still growing. We thought getting him a Full mattress would help. Daniel explained that our son would actually need a Queen and that a Queen would be the size that would be appropriate for his height. He found a mattress for $500.00 for our son. We are going to buy that mattress and one for our daughter next month. I hope to go when Daniel is there again. He made the process of finding a bed EASY. It's NEVER easy for me. EVER. The last time, it took over an hour, and I left because I couldn't find one in our price range that worked for my spine. I anticipated this was going to happen again. It did not. As well, he helped us with our son's bed and taught us a lot. Daniel was a professional. He managed to get us discounts as well. Our bed has been here for a week, and for the first time in MY LIFE, I look forward to going to bed. :) I love our new bed. My HUSBAND loves our new bed. Um, our dogs love the new bed, too. Nobody asked them, but they felt they should share their opinions as well. Mattress Firm, seriously, you need to do whatever you can to keep Daniel with your company. He is professional, kind, and courteous. He knows his facts about the products he is selling. A note, though? People with spine issues need a firmer mattress- but that doesn't mean they are back sleepers. I can't sleep on my back because I have too much hardware and arthritis. It's just that we need to keep our spine straight and aligned whilst sleeping. Let your associates know. It really was a pleasure working with Daniel. I do hope our paths cross again. Thank you, Daniel, for all that you did for us, and good luck on your upcoming nuptials. read more