They used to be good with previous owners Russ but now this is owned by big cheat. Amber Leigh and…read moreBlake Pendergrast. I paid $6000 (full amount) in advance but they never delivered. I had to go to Cops and currently they are on Run. Don't give a penny to these guys. Here is the entire story-. Amber and Carlos (Store manager) did the deal for certain furniture. Amber asked for the complete payment before delivery and Carlos insisted as well. They also said if I pay upfront by cash so they will give me more discount so I paid 1000 dollars in Cash, 4650 Dollars in Check and 100 dollars from credit card. By August 1st week when I received my credit card bill I discovered that they had charged 150 dollars from credit card so I called Carlos (Manager) for the same and he told me that they are in process of changing the location. He did not share any contact information of Amber who was the owner and whom I dealt with. I tried to follow up many times but the frequency of answering the calls dropped. I tried to contact Mattress & Furniture Liquidators by all possible means (Facebook, Phone calls, Company's website) but all in vain. Although they initially mentioned on Facebook page that they will deliver my stuff on time (25th of August) but later they removed their Facebook account too. After multiple follow-ups, Carlos told me that the he is quitting his job and after insisting a lot he shared Amber's Contact number. When I called Amber (owner) she abused me and said that she has nothing to do with Mattress & Furniture Liquidator and her fiancé (Blake Pendergrust) is the owner now. I had no choice but to reach out to him on Facebook as I did not have his contact number. He replied on Facebook that my furniture will be delivered but later he never replied. Eventually, he blocked me from Facebook. Now I have no one to go to. Over the period, we (Me and my wife) had a lot of mental stress and no furniture is delivered. We feel cheated.

I got my mattress, boxspring and frame here shortly after I moved into my new apartment in Austin,…read moreand because my cash budget was tight, Russ was able to suggest the option of financing it over time, with a plan to pay it off in time to avoid interest charges. Russ, the owner, was honest, forthright and dedicated to making sure once I was set on purchasing a mattress that I had it that night, as I was sleeping on an air mattress temporarily, going so far as to deliver it himself on a Friday night! I'm sure he had much better things to do than carrying my mattress, frame and boxspring up three flights of stairs, but he agreed to do it with no hesitation. He even took the time to stay in my formerly empty bedroom, set up the frame for me, and that was above and beyond. In hindsight, I do regret getting such a high boxspring, as it's a little high for me, but the services I received from Russ were outstanding.

This store is such a helpful resource when embarking upon the daunting task of finding a new…read moremattress. With so many direct-to-consumer mattress companies taking over the market, it's easy to get lost in a sea of write-ups and online reviews that leave you utterly confused about what makes a bed comfy and high quality without actually getting to check it out in person. Our Sleep Guide comes to the rescue with a wide range of online brands ready for you to test out. The folks who work there are friendly, knowledgeable, and low pressure. We arrived with a short list of beds to try and walked out with confidence about our pick. Even better, you can order through Our Sleep Guide for the same or better savings without sacrificing the sleep trial or warranty. A great overall experience!

My husband and I stopped by here to test out a few mattresses after doing our online research on a…read moreHelix mattress. 1) it is great that this option is available given that there are so many direct to consumer higher end mattresses 2) as other reviewers have mentioned they do not pressure you into buying onsite at all. My husband and I took our time testing out mattresses with input from a sales floor employee. 3) and lastly - their prices are lower than what you can get directly from a the mattress providers. They are not lying when they tell you they offer lower prices. They are able to apply any available sales prices from Helix, Avocado, etc. and they have the ability to add discounts on top of that. My husband and I were not sold but then we went home and crunched numbers before going with ordering from OSG. It was hundreds of dollars difference for the same product. Our shipping was slightly delayed but overall not a huge issue for us.

Will, store manager, helped us choose the correct mattress for us. It is a pleasure to work with a…read moresalesperson that is nice, friendly, helpful and knowledgeable. I highly recommend Will and Tempur Pedic.

very clean store, attentive and informed staff, wonderful product. big shoutout to emily for…read morehelping me find a specific product i was looking for. recommend for all bedding needs

came back in july after the move and needed something quick for the new place. staff helped me find…read morea coffee table that actually fit the space without making it feel cramped. delivery showed up on time and got it inside without scratching anything which honestly i was worried about. solid quality for the price and everything wrapped up faster than i thought it would.

The Couch Potatoes showroom is fantastic! Wow, the pieces are incredible. Some of the most…read morebeautiful sofas of the highest quality I've ever seen. I purchased one of their made-in-Austin pouf as additional seating for our living area. It's comfortable, well built, and fits perfectly with my decor. As an interior designer, everything is visually important to me. I'm quite house proud and these guys help me keep things updated. I like to switch things up a lot. Bought a memory foam mattress here and it's one of the best purchases I've ever made. It's extremely comfortable. Great service!

My experience here was AMAZING! Came here to try their mattresses out and Lennie and Samara were…read morethe absolute best at informing me of my choices. Was planning to buy online, but I'm so glad I bought in store instead! Both Lennie and Samara made me so excited about my new bed and were so kind. Definitely recommend!

Staff was pretty distracted and uninterested in helping us. Wouldn't go back, lost my interest in…read morethese.

Update: After Andrew, the owner saw my review hours after I…read moreposted it...he called me irate. He yelled at me over the phone, told me that since I was unhappy about my delivery then he will refund me that charge ($50) and I can come pick up my mattresses myself. He hung up in my face. Later on that day I got a call from a different person that said he was bringing the mattresses. I received them almost a hour and a half after that. I'm happy with the mattresses thus far. I checked them upon arrival to ensure they were what I purchased. I was relieved that they decided to deliver the mattresses because after being yelled at by Andrew, I was afraid that I'd needed a male or even a police escort to be with me when I picked up my mattresses to ensure I wouldn't have any issues. I'm still speechless that a business owner would behave this way with a customer, a woman and a complete stranger. Completely out of line. My review stands as is. I DO NOT RECOMMEND this business. This 1 star review is based on one person's rude and unprofessional manner. I purchased July 8th three mattresses. I needed delivery on July 21st. There is a lot of mishaps between the 21st until now on both ends. Samantha helped me once and she's was great and did her best to help. I missed her messages about delivery one night and I take responsibility for that occurrence. My work day & hours and their delivery days didn't line up for a few weeks since July 21st. Not upset about that. I communicated with different people and received conflicting information once or twice but still wasn't upset. It was annoying but not a deal breaker. I even upgraded my mattress and paid an additional $200...more of my money spent with them. I never had an issue with the owner. He's a cool guy but some of his staff needs to be schooled in customer service. After all of the delivery mishaps on both sides, customer and business, a delivery time was made for Saturday August 2nd between 2-4pm. I communicated that I'd be working that day but I could leave office for a hour in a half for lunch and meet them at my apartment so they could deliver my mattresses. I also told them that I couldn't do this after 5pm as it was too close to my clock out time of 7:15 pm. I was given a window between 2-4 with a 30 minute heads up. Prefect! I called Saturday August 3rd to confirm. I was told that the delivery driver the night before had an incident and couldn't make it in to work but that there was a sub called in that would help. I was suppose to get a call back to confirm those details between 12-1 PM but I never did. 5 PM came and went and as I told them, I could no longer leave the office until 7:15. I called at 5:29 PM to check in, no answer. They called back at 5:32 and I was busy...a mishap. At this point I'm frustrated yes but not upset. I called this morning a little before 11 am to see when the next delivery window was. A guy answered and at first he told me he couldn't see any information until he was in store. He said the store wouldn't open until noon. But he asked my name and that's when things went awry. He proceed to have an attitude with me, was very nasty in tone and proceeded to say he'd contacted me multiple times for delivery. I do not know who this individual is. It sounded as if he'd received complaints from other customers and decided to have a nasty attitude with me because of it. I was never rude to anyone, I never complained up until now, I didn't have an issue until now. To the owner, please teach your employees to have manners and to check their attitudes at the door. To call and receive that type of energy from that individual was insane considering I have not shown any aggression or frustration with anyone regarding my purchase. Life happened on both ends. I thought I was contributing to a small business in my neighborhood. I did not do so thinking I would be bullied over the phone over this purchase.

Great place to buy a mattress from and amazing deals! The service was fantastic and they helped me…read moreget exactly what I wanted at a price that worked for me. They also sell adjustable bases which are a great upgrade to your everyday life!

Great service. Ton and his brother did were awesome. The prices are straight, service is awesome…read moreand they let you look in peace, Thanks for a job well done. will be back for my future needs. Thanks again

5 stars for Robert at R & R Discount Furniture! Best and quickest furniture experience of my life…read more We walked in and were greeted by Robert who gave us the run down of all the available couches and their prices. He was not pushy or salesy at all and was just very nice and helpful. Delivery was only $100 and he said they could deliver it same day! We couldn't believe it. We found a leather reclining couch that we liked and was a great price ($300 less than a similar one we almost bought at another store). We browsed dining room tables while we were there and got one a glass table with 4 chairs for less than $400. What a deal. The delivery guys literally came within 2 hours to our apartment and unloaded, set everything up, and threw away the boxes and trash. Amazing service. One chair had a short leg and so the delivery man took it back and brought a new one 2 days later, even on a holiday weekend! Amazing. Would 100% recommend this furniture store and we will be a repeat customer.

My husband and I recently stopped in to buy a mattress for our new home. The owner and staff were…read morevery friendly and knowledgeable, and we didn't feel like they were trying to push the most expensive product onto us. They truly wanted us to find a mattress that we love. They were considerate of our budget and had excellent customer service. Plus, it's veteran owned which we love. We bought a mattress and it was delivered with no issues. Highly recommend :)

Alright then, let's me start off with a bit of humor with my review…read more First off yes we have another mattress store in Pflugerville; however, on the east side of toll 130 across from Hendrickson high school. To be honest they really chose a great high traffic location. Their marketing has been superb since they opened at this location. They also have a location in Georgetown. The owner Austin and his partner are both military veterans. He will give you the history about him and his battle buddy Jesse. While we didnt get to meet Jesse in person during our visit because he was at their Georgetown location, you will understand how much Austin and Jesse are truly battle buddies from the Army. Go Army!! My wife and I told Austin we were both Army veterans as well at the end of our shopping experience. Austin told us we should have said something up front about being veterans, but i wanted to experience raw interaction and understand how this place treats it's customers. Both my wife and I had a fantastic experience shopping at Mattress Gallery Direct. Austin was straightforward, honest, and followed through on everything he promised. As a veteran-owned business, their commitment to integrity and leadership is very apparent. ​What stood out the most was the respect we were shown. In many retail environments, customers are often judged the moment they walk through the door, but Austin provided an inclusive and welcoming experience from start to finish. To top it off as people would walk in or to pickup their own mattress, Austin and one of his subordinates treated everyone the same way as equals. He didn't try to sell anything to anyone they didn't want or was out of their budget. He was straight forward with another guy and offered up front the mattresses that were within his budget. Austin was straightforward everyone. He was able to make another deal while closing a deal with us. My wife and I chose a commercial king mattress that fit within our budget and comfort levels that we wanted. I came back an hour later to buy a queen mattress for our teenage son. They offer zero percent financing if you qualify and they do offer military discount to veterans. The integrity of my experience was astonishing because Austin explained about while the bank is offering zero percent finance, he said if you add up th 12-month payments, you will be short of the full payment. He told us to make sure we paid it off in full before the 12 month mark because if not it will be 34%. It's refreshing to support a business that treats everyone with genuine professionalism regardless of appearances. If you want a no-pressure, respectful, and honest mattress shopping experience, I highly recommend visiting this mattress store. Truthfully overall, my experience wasn't just another mattress store experience. I felt like we were treated with respect and Austin provided us a delightful customer experience.