Bought a couch with recliners at both ends and the cushion in the middle completely sunk after 1…read moreyear. Garbage. Never seen anything like this happen. I wouldn't buy from them ever again.

Went to Bobs after shopping around for an automatic chair for someone in a nursing home. Met by a…read morevery nice salesman who showed us just what we needed. Ordered for delivery and put on credit card. Unfortunately, we found that the nursing home said the patient could not use that type of chair the next day. I called Bobs and explained. I was expecting some push-back since we had already scheduled delivery. To my very pleasant surprise they understood and said they would cancel order and give a full refund. No restocking or cancellation fees. Refund on credit card within two days. Great customer service. Bobs is out of the way behind the old Hamilton mall, however I think we'll go there first if we need furniture.

Bought a couch. Delivery contractor in a rent a truck DO NOT care about customer requests for…read moredelivery. I requested a morning delivery as I had to drive back to Philadelphia after. They drove right past my delivery location to start at the farthest location away and deliver mine last. At 4:20 in the afternoon they delivered, left me sitting all day waiting as I had a delivery window of 11-3pm. 2 1/2 hours in rush hour traffic to get home. They are NOT Boscov employees so do NOT care about Boscov customers. Do not buy furniture there!!!!!

Love this boscov's the store is clean. They have plenty of inventory and the prices are great…read moreespecially the sale prices. The employees are helpful Plenty of parking too!

We have used this company several times before in PA so we decided to use them again in Somers Pt…read moreNJ. Selena was exactly who we needed to help us select the right mattress. She was knowledgeable and friendly...no hard sell! She arranged the delivery that was well done...prompt & courteous. We definitely got our money's worth and will return when we need our next mattress.

Just shopped at Mattress Firn Somers Point yesterday to take advantage of the Labor Day sales, and…read moredid not want to spend time shopping around. I went to the website first to see what sales they would have and they were promoting 50% off. When I got to the store there was even a sign outside stating the same, but once I was inside, each mattress showed the full value price, without any discount. Talk about bait and switch! The salesman was very friendly. I even asked about the sale and he just pointed to the price on the sign like that was some great discount, that was not what I was inferring to, I meant the 50%. I found a mattress I liked, but for a double mattress only, no box spring or frame I paid over $1200. Does not sound like a great Labor Day sale to me!

Dennis was the most kind, understanding and helpful sales associate I have EVER had the pleasure of…read moretalking to. He was beyond helpful, got me and my sister the beds we wanted, as well as the adjustable base. So beyond happy with the end result. Thanks again Dennis!

I would like to write about my experience at Sleepy's, The Mattress Professionals, located at 4450…read moreE. Black Horse Pike in Mays Landing, NJ. My family & I were there at that location on October 5, 2013, exactly a week ago. We were shopping for a bed for my five year old son, and happened to stop in at Sleepy's. I apologize for the delay in leaving this review. It was by no means due to a lack of desire to express my feelings about the experience I had at your store, but simply a matter of issues we had to deal with on our end. As far as the experience we had in your store...first off, let me say, it was my wife's idea to walk into your store. Previously, I had a lackluster experience in one of your stores, so Sleepy's wasn't on my radar. Thanks to my wife, we entered your store. We were immediately greeted by your employee by the name of Owen. I will simply say that his sales performance was exemplary. I myself, have been in sales for over 25 years, and I know excellence in sales when I see it. Owen was phenomenal with his sales pitch. Initially, we had told Owen that we were only looking for now. He wasn't dissuaded by that response. He professionally answered all our questions with authority, and showed great empathy regarding our situation. We had recently made an automobile purchase, so we weren't jumping through hoops to make another major purchase. Owen, very wisely, suggested that we finance the bed through Sleepy's via your offer of six months 0% financing. That definitely appealed to me. Between that tremendous offer, and the outstanding sales performance & friendly personality of Owen, the deal was solidified. Owen did his job & closed the deal for Sleepy's. He created a sale from basically nothing. Honestly, I had no intention of making a purchase at Sleepy's. Now, because of Owen, you now have brand new loyal customers. Please acknowledge the fact that Owen is an asset to your company, and deserves a word of praise from his superiors. Because of Owen, we will be back to make future purchases at Sleepy's.

Visited Kensington Furniture to shop for a new bedroom set. Two salespeople glued themselves to my…read morehusband and me as we shopped. I even told them we felt stalked and would come as them questions if they'd only allow us to shop in peace. They refused and said it was policy. We weren't impressed with the quality and hated the sales pressure. Went to Platts and spent our money there instead. Don't shop at Kensington unless you like stalker sales people.

Bought a couch and had set for delievery and haul away of the old furniture today. Had an amazing…read moreconversation with Ashley who did NOTHING to solve the issue that all of a sudden they aren't taking away the old couch! She sat on the phone doing nothing but making excuses and not to mention the delievery man SAT THERE waiting for his addiontional $60 to be venmoed to him for moving the couch out to the street after he took it apart in muiltple pieces and left it at the street spread out in a span of over 40 feet wide which is unnecessary might i add. Horrible customer service! So nice and friendly before the sale goes through after that forget it! Save yourself the time, agitation, and the ADDITIONAL money and go to a different furniture store!

I went into the store Thursday morning looking for a mattress for my 3 y/o son. I had both my 3…read moreyear old and my 1.5 year old who were bouncing all over the place. There were also two other customers in the store at the time. Patrick could not have been more professional, patient, and composed. He was able to juggle all three parties (in addition to my wife and I chasing our kids around) without missing a beat. He gave us all the attention needed, and helped us find the perfect mattress for our son. We would buy a mattress from Mattress Warehouse any day just because of Patrick.

We were in the market for a new bed. Our salesperson had us lie on a machine to evaluate our…read moresleeping style. She then directed us to several beds in a varying price range. She didn't hard sell us, gave us space to discuss our options. We have been very pleased with our purchased and equally pleased with our service at Mattress Warehouse.

Ronnie was more than helpful regarding 3 bedding sets, mattresses and box springs.Amazing service,…read moregreat clean delivery ,nice guys. Very happy,told all my neighbors they bought and loved the service. Thanks for treasting us like family.

Great service, great pricing and quality furniture. Wonderful people from the owners to the…read moredelivery people. Don't overlook this gem of a furniture store. Buy local from your neighbors.

We were promised delivery of a dryer between 11 am and 2 pm. When no one showed up or called us we…read morecalled and were told they would be 40 minutes late. An hour later when they had not arrived we called again. There was no explanation. An hour later we called back to cancel the order and at the same time received a call that they would be another 20 minutes. We cancelled the order. Do not buy from this store!

Do not go here for any reason. I had the same problem as other have reviewed here. Bought a $1500…read morewasher dryer for rental house we have. The washer/dryer was delivered and installed by Johnson's.Dryer unit did not work. They sold me a broken appliance and refused to replace it. They told me to call GE for service. We went 4 weeks without a working unit. Totally unacceptable customer service. Time for them to go out of business.

I have to say that Mrs. B's went over and beyond with furniture ordering and delivery. When an…read moreorder fell thru with a big box furniture store,Mrs. B's was able to fulfill the order in a very short time and deliver the furniture at great prices. I was short on time and the owner personally delivered the furniture to make everything more convenient for me. He was very personable and arrived with his helper I. The time frame that was given. I highly recommend this company for furniture.

From the owner: Mattress bunkbedsread more