If you want a store that stands by its product this is the place to go too. Do not waste your time…read morewith other mattress stores!! I repeat do not waste your time! This is a mom and pop store that will go above and beyond too make sure you are taken care of! They literally made a delivery for me at ten o'clock at night to make sure that my pregnant wife had a bed to sleep on. Do not go anywhere else!

Kevin is a rockstar. We got a smokin' deal on a comfortable Made in USA mattress with a 10-year…read morewarranty. Buy local!

A great experience! got the bed I wanted for a great price and was delivered next day!read more

From the moment we walked in, we felt like family. Bob was so wonderful to work with. So…read moreknowledgeable, very thorough, and we never felt rushed or pushed into a purchase. Bob helped us really take our time, was incredibly kind, and we found the perfect mattress for us. So happy with our visit.

We have bought several custom-made wood pieces from Mueller over the years. Quality and…read morecraftmanship are beyond compare, I admire each piece to this day. "Tinda Steele" at the Lake St. Louis Store is very knowledgeable not only on the products distinctions but she's a wiz at color and texture. And a great listener, as she helped me navigate style, and all the details which come into play when furnishing our livingroom. I recommend you ask for "Tinda", she loves what she does and it shows.

I will never shop there again, and I am telling everyone I know not to. They won't take returns on…read morecustom made furniture. I bought furniture that was in stock which didn't work for me, so I wanted to exchange it for something that was actually more expensive, but they refused.

Saleman was very patient with us!!!!! I purchased entire bedroom set & living room tables. After…read morethe purchase I needed to cancel 2 of the pieces. Office staff was VERY helpful! Delivery gets a 2 star though!!!!.... We knew they were coming and did our best to get 2 dogs/2 cats put up but in the end (disabled husband at home)... delivery guys kept leaving door!!!! and 1 dog got out and were afraid cats did as well....all animals are home but delivery guy could have been more helpful with keeping the door closed.

Orders a chair, they said it would be delivered mid July. When I called to check on it in mid July…read morethey said it had been canceled an hour after we ordered it. It was cancelled because "someone forgot to save the signature to the hard drive". We were never informed of the cancellation. We've wasted an entire month waiting on a chair that was never coming. Also you can't buy furniture there, you HAVE to pay a delivery fee.

Very helpful sales staff. Went to Fairview Heights, Illinois location. I came in knowing what I…read morewanted, and the sales staff was very accommodating. As stated in other reviews, this place is not fancy. But you can get the same product for much cheaper here if you don't mind waiting a week or two to receive your furniture. I reviewed their website prices and didn't even really push the sales staff and he gave me a $30 lower quote than the website on a $500 loveseat. I wasn't expecting more than a 10% drop, so that was really nice. I'll be returning as I hunt for a kitchen table!

Bought a very expensive mattress from here and got it home, a week later pulled on the mattress…read morelining it up and as I was pulling the mattress the whole side ripped. They never replaced it!!! This means that they sold me a old mattress. I will never ever shop here again.

I'm not going to go crazy ranting I'm just going to say that if you wish to purchase furniture do…read morenot buy from Slumberland unless A) you are cool with paying the prices listed on their website that they will use in the store but claim as a sale price and B) are going to pay full outright for the furniture. The quality of my furniture is great, delivery was awesome. But I paid online price for my sectional and my financing through Slumberland is being handled by Tower Loan a completely unprofessional loan company I wouldn't trust a dime to. Assuming any of the information I did find was accurate the loan company is not BBB accredited, and does have some complaints filed against it depending on which office you have to work with. The loan company does not do monthly statements, all you will ever get from them is 1 phone call and 1 piece of paper they refer to as a "welcome packet" that just looks like a barebones invoice. So here's hoping in the 30 odd months you have to pay off the furniture you never lose that paper or misplace the phone number you got from that 1 call cause you'll never hear from them again. Update: I was contacted by the store owner and offered another financing option after voicing my disapproval of Tower Loan here. Had I not already made other arrangements I would have taken this offer which would have cleared up my issues with Tower Loan. Thus I would suggest if you buy furniture on credit with Slumberland make sure they aren't using this company to finance your purchase. I was also contacted by the branch manager of Tower Loan and while some of my concerns stemmed from an initial miscommunication (the piece of paper I received was not the "welcome packet" I was told about, apparently that's sent out later from another location so it arrives after the invoice I received) the rest of them are just business as usual for the company. There's no way to receive any monthly information about your account without requesting it either via phone call or via the memo note on your check (if you pay by check). There's no direct access to your account online or through an automated system (that I've been made aware of) so that you can check on your balance or if a payment posted. There is an online system for making a payment, but that appears to be all that it is for, the last time I tried to use it they still didn't have my account information. If you are a wonderfully organized person who can stay on top of all your monthly bills then I'm sure all of this won't be an issue for you. It is definitely an issue for me. In the future I would happily purchase from Slumberland again, if I can afford to pay the full cost up front as my big issues are all with the loan company that was used and not any of my interactions with Slumberland directly. Final Update: This has been a long time coming, but this is the wrap up of my situation with Slumberland. I was contacted by the owner of Slumberland who explained to me the issues they had during the sale and that my experience was not the norm. It is their policy and practice to explain the various types of financing and allow you to choose the one you want, not just sign you up for one as I experienced. He was very attentive to my feedback, called his managerial contact with Tower Loan to express my issues with how I was engaged by my local branch. Also offered to help me switch my loan over to their other financing company but I had already made other arrangements. What I really wanted was for someone to hear my complaint to avoid others having the same experience I did in the future. Given the circumstances I feel Slumberland did everything they could to handle my initial dissatisfaction and would happily shop with them again.

Very nice staff and great furniture! Very great selections! Fast lead times and I love that can…read morecustomize

Ok I will give 3 stars, I am happy and beyond thrilled that I have a gorgeous tall kitchen table…read morefrom Weekends Only. A big con is they do not deliver on certain days, I had to change my delivery day to 3 days after the fact because I had to be at work on the original delivery day, Also they apparently did not have my 2nd delivery day set up because someone from the store called me a second time to confirm a date? they tried to actually convince me to carry a 100 lb. table out of the store on my own and set it up on my own. Um, no, there was no way. I was surprised at the extra 100 bucks to deliver. that's kind of crazy. But I had no choice. The store had to deliver, so they put the table together, but the delivery guy tried to tell me they will put all the kitchen chairs together for an EXTRA fee. Um, they never said that IN the store. so this delivery guy I think was trying to make money on the side. Seriously. I declined. I have not called to ask them about this, but anyway, I love the table so much its exactly what I wanted. The price for the table was amazing too. the sales guy was brand new but he did pretty good helping me I'd say. So now I have 4 chairs that I cannot assemble because there are a ton of pieces to the chairs, and NO instructions come in the box.None. Needless to say I have 2 chairs put away in a closet and I tried to assemble 2 chairs very badly.

My husband and I bought a sofa and coffee table. We were told it would be x amount of dollars for…read moredelivery. Fine. When we went to pay, 5 minutes later the delivery fee went up by $40. Frustrating but, what were we going to do? Leave? So we made our purchase and made arrangements for delivery. The day before delivery I get an e mail stating my delivery would be delayed because Of inaccurate information. It went on to say I would have to show up at the store and present the credit card we used. This is BS!! My husband checked with the credit card company... they have my money. My credit card was charged. What's the problem. I am pissed beyond measure! I should have gone with my gut and left when I first got screwed with the delivery charge. I have now earned the privilege of getting all over social media and contacting the BBB if there is no resolution to this issue TODAY! Fast forward... I went to the store after being on Hold with "customer service" twice for 15 and 35 minutes respectively. Got there and my phone number was wrong and when they called the number, the person told them they never ordered anything. So, it's a clerical error. I get it. They refunded my delivery charge. Great!! Here's the frustrating part... answer the phone!!! Nothing more infuriating than stewing on hold!