MIKE !!!!! ( aka Brandon) thank you thank you thank you. So I went to see about a mattress in Jan…read morethis year. Mike helped me out and put me in that machine that helps you pick the right mattress for you. He took me to the less expensive ones first, they were nice but they weren't right for me with my back issues. He asked me what mattress do I have now, I told him and he took me to go try those out. As soon as I laid down I was like Goldilocks in that perfect bed. Mike showed me prices and I told him I will be back when the time was right... not once did he try to upsell me...not once did he sound like a car salesman... i really appreciated that. Fast forward to May ( 2 days ago) we went to a few places for quotes and then went to go see Mike and LARRY ( or your mattress is free) Larry wasn't there lol. We didn't tell Mike any of the other quotes we just told him what we wanted and see what he came up with for us. I'VE BEEN VERY HONEST WITH MY YELP REVIEWS GOOD OR BAD...SIT AND SLEEP HAD THE BEST PRICES. Mike came back with a price that none of the other places could have came close to. MIKE SERIOUSLY THANK YOU FOR GOING ABOVE AND BEYOND. THANK YOU FOR YOUR PATIENCE ( all my questions) AND PROFESSIONALISM. And fyi our new bed ended up being about 1 1/2 inches higher than our old one, so now I need a stepper lol but I love love love how high it is. Thank again Mike. Also we had next day delivery and the 2 guys that delivered our mattress was on time and was quick with setting everything up. The other places said I would have to wait 2 weeks for my stuff to be delivered. NOT SIT N SLEEP

Update. They traded the bed and we had to make a purchase in their store I'll never go backread more

We recently purchased a mattress at the Colton location and had the pleasure of working Eddie, The…read moreentire experience was outstanding from start to finish, considering we were same day appointment he still took the time to take us in. The show room itself was clean and had a great selection of beds. All within reasonable price. He was incredibly knowledgeable, taking the time to understand our needs and preferences before guiding us to the perfect mattress. What truly stood out was his patience and genuine care for ensuring we made the right choice. We are very pleased!

Live in Yucaipa, buy in Yucaipa - so far all vendors are amazingly perfect. Food and service is…read moreimpeccable although I lived in a small town before and nothing wrong with overpriced and home cooking as bad as yours from old folks but I did then bought from another place sometimes another town :) But you gotta help your neighbors. I walked in and the place was so small surprised they fit in at least about 10 mattresses for display and some were stacked on the wall. The great thing everything is within a standard and price just like Saturn. I walked out with a great purchase including a very sturdy frame instead of the regular frame, a free mattress protector and free delivery. Easy setup - messed up the abracadabra pull the plastic out of the mattress engineering trick but beautiful day's sleep in the end (I work the night shift). Will be sleeping good as long as the bed lasts - not known brand but made in America around the Los Angeles area - 10 years is good enough as other brands like Sealy, Posturepedic and Stearns and Foster. Customer service and product is perfect and wonderful for a small towner.

Thank you Bedtime mattress for your generosity to us Veterans! It was a pleasant visit and to have…read morereceived such joy from you to offer us your support in our time of need, many blessings and much prosperity! Thanks again for exceptional service and delivery and your acts of kindness

we had shopped everywhere ,went 1st to the big box stores man are they way over priced but dealt…read morewith sales associate at bedtime very knowledgeable,not pushy and had great experience buying service was excellent from beginning to end....really recommend just like their ad says small store small prices

Talked to and ordered Queen bed from Zaily. She was an absolute and knowledgeable gem !! Price was…read moreoutstanding !! Store is in the Vons shopping center. I did it on the phone because I didn't know store was there. Give Mattress Firm a visit and talk to. ZAILY...A+++++

We visited the mattress firm in Yucaipa today for a queen size Tempur-pedic mattress. We were…read morehelped by Miriam. She was friendly and knowledgeable. She gave great service. Although Tempur-pedic mattresses are expensive, we have found them to be worth it. I do not believe the stores have any control over the price of a Tempur-pedic. I would definitely recommend this location as well as the one in Redlands.

Awesome staff friendly and welcoming giving you space to shop. Larger store filled with great…read morefurniture deals. Lots to let your creativity take over and design ur space. Cafe area for a sweet treat or caffeine fix. Charging station for mobile devices were a nice touch. They really had families in mind for a flawless shopping experience. Great first visit. Plenty of parking right in front located on east end of citrus plaza.

First and last time ordering from Bob's Discount Furniture…read more I ordered a TV stand through their website and was given a delivery window of 1:30-4:30 PM. I specifically arranged for someone to be home during that time, but the delivery showed up at 12:23 AM instead. The driver waited a minute or two before leaving the package at the door while I was trying to contact the person at home to answer it. According to Bob's own delivery terms, the driver is supposed to wait 15 minutes before moving on. To be clear, I didn't even mind that they left it at the door -- I had actually left a note on the order saying to do so if nobody answered. What really frustrated me was what happened afterward. I received two separate phone calls from Bob's immediately after delivery. During the first call, I was told that because nobody was home, any damage to the item would be my responsibility. When I explained the driver barely waited before leaving, the representative changed his story and said the delivery driver would be responsible instead. Then, about 20 minutes later, I got another call saying that because I had left a note authorizing the item to be left at the door, any damage would once again be my responsibility. I mentioned that my security footage showed visible damage to the box, and the representative actually claimed the driver ripped the box "to check for damage." How exactly are you supposed to inspect furniture through a rip in the packaging? The strangest part was how insistent they were about making me accept responsibility for potential damage before I had even opened the box. Thankfully, the TV stand itself wasn't damaged, but the entire experience was ridiculous and completely unprofessional. I can only imagine the headache this would have turned into if the item had actually arrived damaged.

We came here after going to a chain location and not being satisfied with their selection and…read moregeneral attitude. Customer service here was attentive and friendly, we were showed the beds we were interested in our price range. We were rang up quickly and got a delivery date set up with no fuss. On the delivery day, they were about an hour late but notified us that they would be running late before our delivery window closed. When delivered they set the bed up quickly and moved in and out of our house very quickly. This was a great experience from start to finish.

We bought our second mattress here and really like buying from a local owner. It's exactly what we…read morewere looking for and an awesome deal!! Very nice!!

Great product and great customer service , bought a double pillow top mattress & memory foam for my…read moremom

Despite the listed information, this appears to be more of a hobby than a real business, for the…read morefollowing main reasons: 1) Although there are "business hours" listed (M-Sa 9-9) on Yelp and elsewhere, it seems that the real hours are determined by the owner, apparently by calling ahead. This leads me to the next reason... 2) There is no true business address. The address given (again, on Yelp and elsewhere) is a storage center. Apparently, this is indeed where the owner keeps his stock, but that means that he isn't there on a regular basis to allow for viewing of that stock. As to the stock itself... 3) On Craigslist and other sites, Ortega's is listed as having bedroom furniture/futons as well as mattresses. However, when I called the number while sitting outside of the storage center (and discovered the information above) the owner denied that he sold anything beside mattresses and seemed unaware of said listings. For the reasons above, and since the owner seemed rather unapologetic for the time wasted in determining the true nature of his "business", I would advise Yelpers and others to save your efforts and find a real dealer.

Good Place Great Customer Service. Would come back again. They associate was very helpfulread more

I wouldn't recommend this establishment they don't have any warranty and there quality is not long…read morelasting. I bought my daughter a bed it hasn't been a year and the wood is falling apart and "there's nothing they can do" despite paying over $500 for this bed.

Came in at 9:15 left at 9:30. Moe was a great representative and helped me super quick. Got me a…read moremattress I feel like I'll be satisfied with and even helped me with a discount. Gave him the info and price range I was looking for and he wasted no time. Super good customer service and really friendly to me and my family. Thanks Moe!

The worst delivery service ever. Delivered and installed a broken adjustable bed with a known…read moreissue. They left in a hurry instead of taking the frame away. My dad is 92 and was rushed to have his caretaker sign for the bed. They installed the adjustable frame inside the existing bed frame instead of removing the old frame. The mattress is supposed to be "firm" but is soft and mushy. Terrible service.