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Mattress By Appointment Powell, OH

4.7 (13 reviews)
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6 years ago

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6 years ago

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Thank you for the kind words Sara, we appreciate your business!

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Review Highlights - Mattress By Appointment Powell, OH

Review for Mattress Warehouse I can't say enough good things about the locally owned and operated Mattress Warehouse in Central Ohio--it's always my go-to spot here in Powell!

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Mack Mattress

Mack Mattress

4.6(14 reviews)
3.3 mi
$$

This is a really hard thing to review, (mostly since i need them to still be in business in 25…read moreyears) the issue with Mack Mattress is, what is a Mack Mattress? It's not like a Serta or Sealy, you can say those and everyone knows what those brand names are.. The Mack mattress is a clone or knock-off, but that doesn't really do it any favors. The problem is "what is a Mack Mattress?" It's a mattress that is US made in the same series line as the name brand, but.. Made better, better materials, better stitching, better internals, better colors, better textures, it's all around a better product. Then also none of the stupid tariffs, since it's made here, so it's more affordable, and a better product, so to say it's a clone or knockoff, really doesn't do it justice.. If anything it's the same colors as other brands, but a much better product. My mattresses replaced a 30 year old sealy and a 10 year old "original mattress factory" mattress, which was hot garbage. That is the mattress, but.. It's not just the mattress.. The Good: Mattresses we purchased were both incredibly well made. They were comfortable, and they have decent financing if needed. The "not great": The warranty, while hopefully not needed, if you do need it, there's a restocking fee that is in some cases is the same cost as the mattress itself. The problem with a mattress is until you sleep on it, you really can't tell if it is the best mattress for you, so you can end up wanting to exchange it, but while they offer an exchange option, it's not as good as many other brand name mattress options. I suggest you bring a set of sheets at minimal the bottom sheet, so you can tell how actual comfortable it is.. Otherwise this is a drawback of Mack Mattress. Verdict: I will buy another and will recommend them to anyone who likes to sleep comfortably, including all family members. All things considered this was a great experience..

We had the best experience with Steven at Mack Mattress. Big purchases can be so nerve-wrecking,…read moreand he helped to make buying a new mattress so simple and straight forward. He knew all the right questions to ask, to figure out a best fit for both myself and my husband. Steven was also very knowledgeable in the technology inside the mattress, which gave us so much confidence in the product we were purchasing. We have had the BEST sleep on our new mattress & will be recommending this company to all of our friends in the future.

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Sleep Number

Sleep Number

2.3(6 reviews)
4.5 mi
$$

We finally did it. We are finally making the switch. I knew well ahead of time I was set on…read moresleeping on a Sleep Number bed when I was older and could afford it. Today was that day we decided it's time. My wife and I walked in the store and were immediately greeted by the manager, Jazmine Redmond. She was very kind and passionate about Sleep Number. She reminded me of everybody else who has switched to Sleep Number: passionate. Great customer service. Jazmine was very genuine and honest. She wasn't pushy nor aggressive in upselling us. I would recommend anybody who is thinking about getting a sleep number to do it--I also have a 15% code for you if interested The wait period for the bed is just under two weeks to be delivered and set up.

My Sleep Number C2 turned out to be my worst nightmare. The first one delivered December 12, 2019,…read moresmelled so horrible I sent it back unpacked. The delivery men said it had been stinking up their whole truck. The second bed delivered December 18, 2019, started giving off chemical fumes the second day after delivery and the fumes and smells got worse and worse and worse as time went by. Customer Service refused to do anything about my complaint for weeks but finally picked up the bed three weeks after delivery. The delivery men agreed that it still smelled like chemicals--after 3 weeks of sitting in a closed room with the windows open 16 hours a day AND after 24 hours of being shut up with an industrial deodorizing machine! I have had to hire two companies that do disaster restoration to clean up the smells and fumes, which soaked into most anything porous anywhere in my house. My carpeting, leather couches, Flex-fit Base and many of my clothes, books, papers, and other possessions were ruined and have to be thrown out. I have not been able to use my bedroom, bathroom, or office for over a month. I've been having breathing problems, headaches and sore throats on and off. This bed has ruined my life and my home. I haven't had much sleep at all since it was delivered because the air quality in my whole house is so bad. I've had to spend some nights in a hotel. This nightmare has cost me $15,000 so far and costs are rising.

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Mattress By Appointment Powell, OH - mattresses - Updated May 2026

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