​We recently replaced our Tempur-Pedic with this custom-made mattress, and it is easily the best…read moredecision we've ever made for our sleep. I used to think Tempur-Pedic was the standard for comfort, but having a mattress built specifically to our individual preferences is a complete game-changer. Since the very first night, my sleep scores have been absolutely off the charts. If you're on the fence about going custom, do it. It is hands down better than anything I have ever slept on before!

Incredibly awkward experience, and the man working was quite rude. After sitting quietly on a few…read morebeds, we were asked to leave if we weren't purchasing (and not politely at that).

Loved the service that my husband and I got from Earnie's Mattress. We purchased a mattress and…read morebed and and it was delivered as promised. We got a great value in price and quality. We are very appreciative.

Buying a mattress at Ernie's Mattress 1st on Yankee Hill in Lincoln is one of the best purchases I…read morehave ever made. After a short break in period my sleep has improved amazingly! I am so comfortable on my bed now and I just love it. Lee was as much a mattress advisor as a salesman and I couldn't be happier. I have the best mattress of my life and I did not have to buy a high-end item, it's just a good item from a proven manufacturer and I went with it on the great advise I got purchasing at Ernie's.

We purchased a platform for a full size mattress 2 years ago for our youngest son, but as expected…read morejumping and playing on the bed destroyed the platform. We called and got a frame and boxspring delivered next day. Price was reasonable and we have purchased from them before, so there was never a question of quality.

I went to 4 mattress stores in town when I bought my new mattress:…read more Slumberland Denver Mattress Lincoln Mattress and Furniture Nebraska Mattress Denver mattress was the worst of the 4. The salesman I talked to (was talked to by would be more accurate, he didn't listen to a word my wife and I said the whole time we were there) either didn't know his products or didn't care to explain the benefits of them. He did keep pushing us (and I mean pushing HARD) towards the Doctor's Choice mattresses. I found out later that Doctor's Choice is their "house" brand, so I guess they probably have more margin there. The Bottom Line: I won't ever shop here again. I felt like my needs were irrelevant, my budget was inconsequential, and I felt as if the salesman was only there to "do his job", not actually help us find the right mattress.

Went to 7 Day looking fo area rugs. Adam was really helpful and lots of fun. We needed 2 matching…read morerugs for our area. 1 was here in Lincoln but the other had to come from Omaha. When enrolled in our home, they did match. 7 Day made it right by taking them back, giving us store credit & we were able to pick out different rugs. As it happens, we love the ones we ended up with. Adam & Salina were very nice and went above and beyond for us. The manager during the whole transaction also very accommodating, sorry I don't remember his name.

Got it the day I needed it at a great price and the people in the store couldn't have been nicer…read more Thanks! John from Iowa!

We went in to the store on Friday and met with Kade. He was very friendly and helped us find the…read moremattress we wanted. We had to think about it but it was great he texted us what we had looked at so we could come back and purchase. In the meantime I had looked online and I received a 15% off coupon which was perfect as we were going back that same weekend to purchase. We went back on Sunday and met with DeMarcus and the coupon was not working. He was very nice and said to text the same number (that Kade) had texted us on and explain what was happening so that when he returned to work on Tuesday he would be able to provide us the discount, as he had overriding capabilities. I left the store and immediately followed up with the text. Monday I received a text that said "I will pass this along to Kade" never heard from him nor anyone else at mattress firm all week! So I have now gone to Ernie's to purchase my mattress as it seems that Kade didn't need or want my $4,000+ sale...when Demarcus rang it up, it was $4.100 which I would imagine could be a good commission for someone but I may be mistaken based on Kades lack of follow through. I'm glad so many other places sell the same mattress and we were able to meet an amazing sales woman at Ernie's to help us buy what we needed.

The salesman ( His name was Josh) at this Mattress Firm was very nice and very helpful. He never…read morepressured us for more than what we wanted. He kept having us try different ones to make sure he found the right one for us.

We had ordered and paid for a washing machine at another store and they kept delaying the delivery…read moreby one week two weeks and up to a month. I called Chris F at Schaeffer not only duty did he match the lower price of the other appliance store but also got it delivered the next day. I would highly recommend Chris F at Schaeffer also Ryan and Tyler from hunks delivery did an incredible job.

My wife and I purchased a new LG Refrigerator and Maytag dishwasher from Schaefer's Lincoln…read more Melanie Vestecka was our expert salesperson who guided us on the selection. She was exceptional in helping us select a new refrigerator and dishwasher. The dishwasher was installed flawlessly by Mark from Schafer's. Marquis and Kobe from College Hunks delivered the Refrigerator. Their attention to detail on the removal of the old, recording all info from the new and fast professional service was appreciated.

I purchased a good mattress and paid over $4500. After about seven months the one side has gone…read moredown. I do not sit on the side of the bed. I filled out all the paper work to get a replacement. They kept insisting I needed the tag that was supposed to be on the mattress. The mattress was delivered and set up and I never got the tags. Their customer service after purchase was horrible I will never purchase another mattress from them. Merryl S

I'm extremely frustrated at the customer service I received post purchase. I bought a mattress and…read moreadjustable base in 2016. The mattress was overpriced, but I do love it. However, the adjustable base, which I bought the extended warranty on, quit working. The only way to get it to work is to reset it by unplugging it. I put in an online claim. One side of the bed doesn't always function and often leaves me stranded in the zero gravity position so I can't get out of bed without resetting it. Which by the way, is pretty hard to do while you're in it!! In addition, I just had complete knee replacement surgery, yesterday. Sadly, my bed still DOESN'T work -approximately two months later. As if this wasn't bad enough the reps at Mattress Firm lied to me TWICE. The second rep told me she would order the parts and in actuality she can't until the service person puts it in his report that a new motor is needed. Lie number two. After speaking to a supervisor she stated that an email was sent requesting the cost of the parts and for a new service call. NOT a request to order that parts. Backing up to the first visit when the service person came out they used the extra remote and programmed it. I specifically asked what the next step would be if that didn't solve the issue and he said they world have to replace the motor. But, because he didn't write that part of our conversation in his report Mattress Firm has no record of it. So no parts can be ordered. Of course two nights later it quit working -again. I called the Mattress Firm rep and she told me she would put in an urgent request for parts to fix the issue and another remote as a back up since the one quit working. (This was the first lie.) Several weeks later, on May 19th Furniture Solutions finally sent a different service person to fix the base. I was unaware that he didn't have the new parts because they were NEVER ordered because he didn't make any notes about the next steps and what parts it would need if the reprogrammed remote didn't solve the issue. Not to mention that he stood in my bedroom and took a personal call during my service call time instead of doing his job and making all the nots clear about the issues the adjustable base was having. Very unprofessional. Consequently, they then sent a different person from FS. All he did is check the remote- after I unplugged and plugged it back in that morning to make it work so I could get out of the bed, then of course it worked. Had I known he didn't have the parts, I was told were ordered, and they were just coming to "reassess it I would have taken another day off of work to explain the issue in detail. However, I didn't know I'd need to be there to supervise him doing his job. So my mom was there to just let him in. He stayed less than five minutes and closed the claim stating that it was working. Mattress Firm called to follow up- at this time I find out the part can't be ordered until the tech writes it in their report as "needed". This I only find out after requesting to speak to a supervisor. They were both using every technique possible to just shut me up and get me off the phone. So now a THIRD service person has to come assess the problem to determine if/and/or what parts are needed. It is now June and I'm still waiting for the bed to work properly.

Review for delivery only- I ordered my furniture in the…read moreLincoln Nebraska Slumberland and they transferred my order to Ankeny so I wouldn't have to add more to the moving truck! Which was super awesome!! Drivers were right on time and had the sofa, chair, and futon unloaded quickly. They assembled everything in record time, which I'm so happy for I was dreading trying to put couch legs on, on my own. And they cleaned everything up and left. Super nice, kept everything super clean, and were really gentle on the furniture and made sure not to damage walls/doors etc. Prices are Streep at Slumberland but the furniture I got is really durable and lasting really well! Plus it looks great!! Be sure to check out sales and negotiate it will save you money. I love the fact they will transfer your order to other locations. So you can pick out your furniture before you even move and have it delivered to your new home!!

We purchased an electric lift chair about 3 years ago and in apprx April this year (2026) the lift…read moremotor broke. The runaround we got was similiar to watching squirrels chasing each other. The Warranty follow-up is like getting blood from a turnip. After months of waiting the replacement part finally arrived. Now waiting for a repair man/woman to change it out.

Excellent service provided by Pat Sayor. It's great to pick out the right furniture and then select…read morethe fabric. The delivery drivers were on time, polite and took care of bringing in the furniture. Never disappointed with this company!!

We just purchased a mattress set from here for $2200.00 Slept on it for a week. I have had 2 back…read moresurgeries in the past so I trusted the sales lady when she helped us pick out this set. After the week we were not happy with it and the store will not exchange for something that suits us better, even if we spent more money! SO now we are stuck with a $2200 investment that we can't sleep on. DON'T SHOP HERE.. WASTE OF MONEY...TERRIBLE RETURN POLICY!!!