This is an overstock & "scratch & dent" mattress store, but any imperfections are solely cosmetic;…read moreno structural damage. We just bought a 2nd bed from this store. 9 years ago we bought a queen Sealy set from this store and it's held up very well; no issues! When we bought it, it only came with some gray marks on the side of the mattress (like scuff marks); no big deal. Today we bought a full USA Bedding set for our daughter. This set was overstock, so it was in perfect condition. You won't find better prices!! We looked online and checked with all the local major mattress retailers. By shopping here, we saved over $150!! They offered to deliver it to us the next day in Viera for only $40, but we wanted to take it home today. The staff is extremely friendly, helpful, and knowledgeable. He wrapped both the mattress and the box spring in a 2nd layer of plastic for us and did all the work of putting it on top of our van and securely tying it down. This is a no-BS, no gimmicks, legit and reputable bedding store!! We will definitely be shopping here again and highly recommend this store!

I have purchased all of my beds in the last 15 years from here. We have bought their super cheap…read morebed all the way up to their most expensive. They have always been super helpful and really awesome to work with!!

John was amazing! We received wonderful service from the moment we walked in the door. Prices were…read moregreat and they had a large selection. Buying here was a no brainer! Thank you for all the help!

Me and my husband walked into this store and was immediately greeted by John. Now this is def the…read moresales person you need to see!! John was easy to talk to and did not have that "Car salesman" approach! He listened to what we were looking for and answered all of our questions! I love this no pressure approach and felt like he cared! Happy to say we bought the mattress!!! Thanks John!!!

Went in today for 2 mattresses. The manager was super helpful and knowledgeable. I cannot wait to…read moreget my mattresses! I highly recommend going to see them.

Superior sales service. Well not actually "sales" more like a lesson in mattress manufacturing! We…read morehad done a ton of research before hand (Casper, Purple, Dream...) and hadn't intended to buy an OMF. But oh my, hubby and I found PERFECT mattress (never happened before), GREAT price and convenient delivery time. Go here before you by online.

Furniture looks great at purchase. But not sturdy at all. Couch lasted for about a year before wood…read morepieces inside started to break apart. If you're just looking for show furniture or something temporary, this is your place due to the cheap prices. If you're looking for something that will last, go elsewhere. Nice people though.

Having previously purchased an Emily brown bed and chest at the Port St. Lucie location, I decided…read moreto complement the set with a dresser and nightstand. Checking online, I quickly located what I was looking for in Melbourne. Professional and polite, Susan quickly processed my order. After all, I knew exactly what I needed, having made a previous purchase of the same model furniture. Quickly loaded, I was on my way home to Vero Beach. No issues.

My husband and I recently purchased a king-size mattress from Mattress Firm on 192, and the entire…read moreexperience was outstanding. The staff was incredibly knowledgeable, patient, and took the time to explain the different mattress options without making us feel pressured. They listened to our needs, answered all of our questions, and helped us find the perfect mattress for our comfort and budget.

Normality I like to write a positive review but Mattress Firm Outlet of Melbourne is leaving very…read morelittle choice.This is an example of bad customer service after purchasing. Purchase twin king split twin XL 01/01/2026. Mattresses delivered dirty broken and two different heights, one of the mattresses was swapped out for another dirty mattress, one side of the bed is 11/2 inches higher than the other. Went back to the store where the mattresses was purchased only to be told there is nothing else they can do. This company need to make this right or come back and pick there items up and cancel out the sale. Very unhappy customer

Lots of inventory to choose from and the lowest price I could find. In this case if you went to…read moreapplance direct you paid too much. Bahaha The staff here is friendly and helpful. They gave prices up front and still asked questions to find what exactly what is going to fit your needs. The service was really good! I had a minor problem with the washer I took home. I contact the store and let them know what was happening and figure out my options. After trying a few things and waiting for a time where I would be off work. I returned the washer and echanged it for a bran new until. The store was really graceful and helpful. They offered to repair the washer however I was set to just spend the extra and get a new unit. I sent my dad up here to pick up the unit and he was given zero problems picking up something not in his name and did a dull return and everything. They were very easy to deal with and really took care of me when a problem came up. I can't wait to shop here again.

LIARS & THIEVES!!! ZERO+ STARS!!! Stay as far away from these Scammers! They have $3400 of our…read moremoney and have never delivered anything! REFUSE TO REFUND US & HAVE NOT DELIVERED ONE ITEM FOR THE $3400!!!!! They give you phony delivery dates. NEVER RETURN CALLS OR RESPOND TO ISSUES! HAVE NOT TOLD THE TRUTH ABOUT ANY DISCLOSURES, NEVER RESPONDED TO OF OUR CORRESPONDENCES OR COMPLAINTS'!!! They coerce & scam you into purchasing extended warranties contracts that don't exist, never disclose they have an all sales are final policy prior to purchases; you only become aware of this after the receipt is printed and it's printed on the receipt after they have received your $$$$$ & the transaction has been processed thru your CC account. Any merchant that doesn't stand by their products with an all sales final policy should be avoided at all costs! Obviously, if they were legit they would be transparent & would stand behind their products sold & wouldn't need ALL SALES FINAL POLICY! THEY LIE & DECEIVE CUSTOMERS into purchasing extended warranties that are phony! WE WOULD NEVER HAVE GONE INTO THIS STORE KNOWING THEIR POLICY! STAY FAR FAR AWAY!!!

Suzanne is a very knowledgeable sales associate at Haverty's ! She really cares about her clients…read moreand the quality of their furniture is outstanding. We will only buy from Suzanne in Melbourne. I needed to update this review, if Suzanne is still there, she is great! The issue that we have are with the extended Furniture Protection Company that they sell. "Guardsmen" is terrible at service when you need them. For what you pay for this protection and the level of service that they provide is terrible. In my opinion, I would not recommend this addition cost. I have been waiting for three months now to get someone to come out to the house to order a $25.00 part and then we have to wait even more for the part. Meanwhile you can not use the recliner on a very expensive leather couch. Guardsmen farms it out to a third party and they suck, in my opinion!!!

Purchased a leather loveseat and couch at final sale. Arm rest pillow put on wrong but was told I…read morecould order the correct arm rest pillow and have it installed at my cost. I agreed. However when it came time to order Haverty's told me they no longer do business with the manufacturer. Haverty's would also not provide labor at my cost to correct problem. So now I have no recourse to rectify the wrong armrest. Very disappointed in Haverty's -- supposed to be a quality company. They have given me NO customer service.

They don't care. We bought a couch. Or tried to. Sales person was barely present for interaction…read morebut we were happy with what we got at first. Went home realized we've made an error in measurements and called to cancel sale. This is just ten-twenty minutes a part and they're saying they can't refund and can only give 80 percent back. Why? What for? They offered us to pick a different item but that's the only couch material suitable for our needs since we have a son with allergies. They did not give a care. I can't imagine why we should be losing 200 bucks for trying to canceling a sale that happened minutes before. Unfortunate customer service by the owner. I don't feel comfortable buying anything from them or sending anyone to them. Would NOT recommend. Wish I could give zero stars and I'm very disappointed.

DO NOY PURCHASE FROM THIS COMPANY. I purchased a "leather" couch, chair and ottoman. In less than…read more6 months the "leather" started to peel away. I called Sleepy Heads multiple times, speaking to different people, and they refused to do anything. It was a total bait and switch. Leather...just kidding it's bonded. Buyer beware!!!! Seriously beware.