Awful. I waited in the waiting room by myself for 15 minutes on time for my appointment. A second…read morepatient arrived and after another 20 minutes of listening to Dr. Wise and her staff laugh and talk amongst themselves they start joking about how the internet is down. Then they call in the patient that showed up 15 minutes after me. After 45 minutes of waiting I had enough and left. They didn't care all they could say is ok call us tomorrow. Thanks for nothing!

I used to see Andrea Meier and she was so smart and thorough. Always went over every lab result and…read moreexplained everything. She was very caring. She left on medical leave and now I see Monica Wise. She is terrific too!

We see Julie Anderson. She is amazing!! Our foster has ADHD, autism and a few other gifts!! She…read moreis patient and kind!! She takes her time to Listen to us and to our kid. Absolutely hands down the best!!

I have called this office 3 times and left messages that I would like to schedule an appt and have…read morenot received a return call yet. If you are not accepting new patients, at least be courteous enough to return the call and say that. Being new to the area and needing a new primary care physician isn't fun to begin with; but this is the second doctor's office that seems to ignore messages.

I have thyroid cancer and was referred to Dr. O'Hare by my endocrinologist. I arrived at my first…read moreappointment 20 mintues early, as requested. I filled out paperwork and paid my copay.....and then sat in the waiting room for half an hour. My 1pm appointment time came and went, and no one told me anything, though during that hour I discovered that there were two other people, also waiting for a 1pm appointment with him. He TRIPLE-BOOKED the appointment time. Finally I'm taken into a back room, the nurse takes my blood pressure, and.....I wait some more. I arrived at 12:40pm for a 1:00pm appointment, and he didn't walk into the room until 1:45pm. He offered no apologies or information on why he was late. He spent ten minutes with me, half of which was spent paying more attention to his medical student than me, and the other half of which he spent standing up and edging towards the door. Because he came so highly recommended, I decided to give him another chance and scheduled my pre-op, operation, and post-op. I arrived today at my designated appointment time, with appointment card in hand, and was told that I was in their system for next week and would have to come back then. I told them no, my appointment is very clearly written as today, and in return they cancelled all of my other appointments, including my surgery, and told me to find another doctor. Dr. O'Hare then called my endocrinologist to say that this egregious mix-up was somehow my fault, despite the fact that I showed up when they told me to in writing, and that he refused to ever see me again. Dr. O'Hare isn't a doctor at all. He triple-books appointments, spends more time trying to get away from patients than to care for them, and blames the patient for his office's mistakes. Anyone who cancels surgery on a cancer patient because his office screwed up doesn't deserve to call themselves a medical professional, and shouldn't be allowed to operate on people.

Thorough, kind, knowledgable. He sent my biopsy for second opinions. He took really good care of…read moreme post surgery. He came and saw several times while I was hospitalized for one day. He, personally, called me and my PCP. I highly recommend Dr. Timothy O'Hare.

I began seeing Dr. Patel after reading his in mailbox advertisement when he opened his practice…read more The results for me and my wife have been absolutely transformative! He is friendly, thorough, informative, communicative, supportive, and available. The entire MAB team is top notch. I am SO HAPPY I responded to his initial advertisement when he was looking for patients to serve.

I have been seeing Dr.Patel for at least 13 years. He and his staff are very friendly and caring…read more When having a procedure done in the office,they make sure you are well informed as to what they are doing and making sure you understand and are comfortabke

Health First (HF) does not have the same high standards of customer care that I get from Orlando…read moreHealth. There seems to be no accountability for poor/bad performance. Many HF doctors are long in the tooth (old) and not up to date on current procedures. For example one surgeon insisted that I needed a cervical fusion when all I needed was a nerve ablation. Another HF pain doctor took 2 weeks to get a prescription to my pharmacy and then had an employee lie to me. Another time , a nerve block was incorrectly done which put me into a stupor for three weeks. Last example, a HF cardiologist wrote cardiac clearances for two procedures that I needed and the anesthesiologists refused to accept them. I got a copy of the internal HF Customer complaint process and the theme is deflect, deflect, deflect. I spoke with customer care manager Tiffany and she demonstrated how to deflect. They DO NOT want formal complaints to be filed. They don't really care like I have experienced at Orlando Health. Based on HF employee behavior, I suspect that HF uses fear to motivate their employees. Many of the doctors and support staff are incompetent. I have many examples. I try to go to Orlando Health whenever possible, or even better, drive to Orlando. Please be wary of Anything HF and get second opinions outside of HF. On the positive side, the HF MRI facility in Rockledge was excellent and the lab at Gateway is very efficient. Competency and Accountability are the HF weaknesses from my perspective.

I have been going to this lab for years. I have had nothing but positive experiences from the…read morereceptionist to the Phlebotomist. No complaints from me. If fact I have an appointment on Wednesday.

Kesha was very nice yet thorough! She's great. Other than that, sort of a long wait but whatever is…read morecool.

Dr.Dhruv is most caring about her patients. She goes above and beyond to see that her patients…read morework with her to a positive result. She cares!

Like the doctor; she's very knowledgeable. But the office staff seems very inefficient. My husband…read morehas been unable to get a script the doctor has prescribed for over 4 weeks. The staff states they will take care of the required paperwork each time but then drops the ball! So frustrating.

Was here today for left ear blockage probably due to wax buildup lol . The physicians assistant was…read moresuper nice and very helpful. I was in and out quickly. The front office staff ladies were also very nice and attentive to my needs as I had never been here before . So happy to be able to hear clearly now

Dr. Ho is energetic and thorough. He's a little on the rapid-fire questions side but he listens to…read moreyou and considers all of the options before he offers you suggestions on how to proceed with treatment. I like that he's hesitant to push surgery and offer alternatives but it can also be a bit unnerving when you finally get to the "let's do surgery" discussions since he wants to make sure you know that there's no 100% way to guarantee that the surgery will fix your problem. I went to him for tinnitus and ended up discussing my nasal breathing with him. We ended up looking at everything thoroughly and, through testing, I came away with the knowledge that I did not have allergies (seasonal or otherwise) despite another doctor who had been administering claratin/allegra/etc. to me for years. This allowed us to look at everything and we finally discovered, and operated on, my deviated surgery. The surgery went fine and I can breathe much, much better now and we had no complications! The tinnitus was tested as well but we weren't able to do treatment for that. I'd definitely recommend him based on my personal experience.