At first glance I thought I'd be one of many cattle being herded, nothing was farther from the…read moretruth. Care was totally professional and compassionate. Everyone I had contact with was fantastic, quality care, gentle, and seemed to be expert in each of their fields. Not sure how care can be so good in this day and age, but I am extremely impressed.

I had a fantastic medical assistant! Cheronna is…read moreprofessional, friendly and goes above what is asked of her to help a patient. Thank you Cheronna

Dr. Gaylord treated me for pancreatitis at New Hanover Hospital in Wilmington. He was very…read morethorough in explaining the procedure he performed. Very personable and cordial. My husband and I are both very impressed with Dr. Gaylord.

Dr Gaylor was fantastic. He took the time to discuss the procedure…read more This was my first visit and will continue to see him for all my needs.

Average business, nothing special but Wendy at the front desk needs to be replaced or taught…read morecustomer care, she is unfriendly, with a side of condemnation and apparently doesn't like working the front desk. The only thing that saved the staff was the real workers the nurses and doctors working the back of the house. No one wants to do a colonoscopy but it's a way of life and they put my wife at ease. That Wendy is the first impression and it's not good one.

I had an upper and lower last week. Every single employee there from when I checked in until I…read moreleft... were the most supportive, kind (and even humorous) health care professionals ever. I am a RN myself and know good pt care when I receive it. I LOVED the RN who pre-op me, (sorry I would give her a shout out but I dont remember her name) the CRNA (Scott I think her name was) and even George the scrub tech. Dr was sweet... only saw him for about 3 min prior to going unconscious LOL but it was a seamless process and as horrible as colonoscopies are... this was top notch. I recommend this office 100%

I had double aneurysm surgery. My surgeons were excellent. Dr. Cappuzzo and his team was amazing…read more 5th floor ICU and 5th floor step down nurses were excellent. They Treated me like family. (Kat, Olivia, Angela, 2 of the male nurses, Kat, Michel, both Amanda's and Dakota. What a team! I wouldn't be here without them. Mr Howell and Pumpkin and all the food delivery people were so friendly and nice. The Rapid Emergency Response Team were on the ball as well. Great people. God Bless all of you for taking care of me. I was able to be alive and home on Mother's Day! Thanks to the Neurological Institute and surgical Pavillion. You all Rock! Helen and Bruce Emory

Not please with the corporal office, I have a love one whose in critical condition and traveling an…read more1 or 2 hours away after work daily only to be told on certain days I guess when he works I can not sleep in the ICU lobby he will escort me out and handling me a brochure to go somewhere else after midnight is ridiculous. Not once have the doctors or nurses said anything when I make it clear I will be out in the lobby all night. When other families stayed over night nothing been said to them nor myself only when my family here alone. I will say the the doctors and nurses has been excellent with my love one care.

My husband and I were impressed by the imaging we received at the Home Show and with our prior…read moreknowledge, trust 100% that it was accurate.

Ah yes welcome to the alternative medical industry. You are welcomed by pictures of miracles in the…read morelobby. Inspiring you think. You talk to a couple of the doctors and do x-rays. Then you're invited to come back in two days to read the x-rays. When you make a trip back then the sales pitch comes. $4000 or nothing. Sign up for the whole program or nothing. Just be aware, going here is like buying a used car. In the initial presentation you are told it'll be a couple hundred dollars a month. Sure if you use financing. The truth is they're trying to sell you a program upwards of $4000. You commit to multiple visits in signing one contract. I think I will stick to legit doctors who allow me to come one session at a time, and give me the freedom to cancel. This is so obviously about obtaining large sums of money upfront from each client.

They took very good care of me and I definitely recommend this place for anybody who has issuesread more

I was unfortunately denied a colonoscopy at this facility because I use overnight oxygen with my…read moreCPAP machine--even though this was not a problem on 2 previous occasions at this location. While I understand safety protocols can change, it was a very frustrating experience to be turned away at the last minute after going through the entire preparation process. Patients with respiratory support needs should be aware of these strict clinic policies ahead of time." Perhaps the person who spent 10 minutes with me on the phone 3 days ago should have asked the question. Does Strand GI offer reimbursment for the prep supplies when this was their error? Not to mention the agony of the prep process and the 30 miles of driving? The staff was friendly and courteous in the assembley line type of operation. I was on the gurney in the gown about to have the IV inserted prior to the RN going to seek clarification....then I was sent away and told "someone will call you to schedule your colonoscopy at the hospital" ASK THE QUESTIONS as they seem to miss things in this fast pace establishment.

Arrived 5 minutes before appt Staff wanted 15 early…read moreCancelled appt and insisted on rescheduling Rude and seemed happy they were sending us home

I had my fist visit with this office today. I was referred by an emergency room doctor from…read moreCarteret Medical. My initial appointment setting was smooth. I worked with Shannon to get the appointment set, as well as getting my ER records sent over. Upon arrival, I was checked in with ease. As I was filling out paperwork, I was called back. QUICK! I met with Connie, who was welcoming and checked vitals, went over medical history, etc. I met with Dee Cottrell-PA a few minutes later. Again, all very quick! She was warm, kind, and had a great bedside manner. She was thorough and walked through what I had going on, without seeming to be in a hurry, or rushing me. She was detailed and even used diagrams to show me what was going on in my stomach. We have a game plan, and I am thrilled to have this practice on my team to get my gut well! It should also be said that the office is gorgeous. It was a nice waiting area, very clean, and aesthetically pleasing inside and on the outside.

After years of treatment, Dr. Ibegbu and his team were able to help me with my issue! TriCare…read morereferred me to Dr. Ibegbu's office where I was less than thrilled as I had never had a positive experience with a Gastroenterologist. When I explained my situation, Dr. Ibegbu did not dismiss me as a simple IBS case. Rather than shoving a prescription and diet plan down my throat, Dr. Ibegbu scheduled a colonoscopy and endoscopy. For procedures, clients drive out to Kingston which is a clean and calm environment. My veins are a pain to hit and they didn't make me feel guilty when they had to sit with me while my body adjusted. When my results were clean, Dr. Ibegbu decided there were two more tests he wanted to run. After a SmartPill and an additional test, Dr. Ibegbu was able to tell me what was wrong and what his staff would do to make it better utilizing retraining and therapy. Dr. Ibegbu provided my data in comparison to the "average" to show me what my body was doing incorrectly. After 5 years of being in and out of medical facilities, Dr. Ibegbu was able to figure everything out in less than 4 months! I am grateful for the changes I have experienced in my health with Dr. Ibegbu's care! I have never had any issues with the staff in Dr. Ibegbu's office. The ladies have always been extremely sweet and reassuring during my visits. While the procedures are done in Kingston, the tests and therapy are done in the Jacksonville office by the ladies. They never make you feel uncomfortable and are willing to answer even the silliest of questions. The waiting area is small and there is occasionally an extended wait to see Dr. Ibegu; however, he does procedures every day in Kingston and then drives to Jacksonville to see clients. The staff works long hours to provide care to people like me and I appreciate their efficiency! Appointments are easily available because they try to accommodate multiple people.

this place is so horrible, first of all the wait is almost 2 hours? Why have an "appointment" if…read morei'm gonna be in the room sitting for over an hour waiting. Second, attitude is shit. I went to ask how long and couldn't even get correct help. Third of all, you can hear every patient's conversation with the doctor. I don't know about you but I wouldn't like everyone knowing my business. This place shouldn't even be up and running

Thank you to Dr. Edminson who has been helping me with issues due to SIBO. Whenever I call into the…read moreoffice with a question (or desperately need medication because I'm having a flareup) I always know that he or his staff will return my call. I am never left hanging. I so appreciate him and the office staff being so on top of it!

I was unfortunately denied a colonoscopy at this facility this morning because I use overnight…read moreoxygen with my CPAP machine--even though this was not a problem on 2 previous occasions at this location. While I understand safety protocols can change, it was a very frustrating experience to be turned away at the last minute in a gown and being prepped for the IV after going through the entire preparation process. Patients with respiratory support needs should be madeaware of these strict clinic policies ahead of time. Why did the person who spent 10 minutes on the phone 3 days ago reviewing my medical history not ask this question? This sounds like neglegence to me. Who do I talk to regarding reimbursment for the PREP supplies? the staff was courteous and didn't offer an explanation as to them performing this procedure TWICE before...I assume we must educate ourselves prior to this procedure when dealing with an assembly line oriented facility.