My foot surgery with Dr. Matthew Buchanan was ideal (if surgery can be described this way). In layman's terms, I had a deformed, disfigured left foot (thanks, Grandma, for that!) that included a bunion of approx 1" diameter (really!), and three dislocated toes with no cartilage to speak of. It was very painful, and after years of avoiding surgery, it got to the point that I could only put a running shoe on this foot.
Matthew Buchanan was recommended to me by another surgeon friend, and this doctor, along with his team of assistants and office personnel, were the most professional group I have ever had the privilege to use. Buchanan was efficient, understandable when explaining his approach to my surgery, patient and understanding when responding to my questions, and very approachable and friendly.
Buchanan's office personnel was extremely impressive. I can't say enough about his physician's assistant, Nate Schaeffer, wounds specialist, Constance Booker, and medical assistant, Tamieka Rountree. Each of these individuals gave me tremendous time and attention, pre- and post-operatively. After surgery, I had months of phone calls and complaints towards my insurance company in attempting to have them cover the surgery as they were responsible for, and finally, Carmen, in Dr. Buchanan's billing office, was kind enough to sit down with me, and go through each line item, one by one, to get it sorted out.
I was very concerned that I would not be able to run, play tennis and be active at the gym after my surgery, and this was the big reason I put off surgery for years. (Daily exercise is extremely important to me.) Originally, I had been lead to believe it would be approximately six months after surgery before I would be fully healed and able to run and play tennis. Dr. Buchanan's surgery and his post-op. care were so outstanding that I was running and playing tennis 3 1/2 months after surgery. Today, my foot feels better than it has my entire life (no exageration) and I am anxious to have my second foot done with Dr. Buchanan. I can honestly say I would never let any other physician touch my feet, and I have enthusiastically recommended him to many people since my experience. He is the kind of physician that makes medical care in this country second to none!
Diane (DeeDee) Vachon Lee
Surgery, December 2014 read more