EDIT: after talking to several classmates I found out that everyone is avoiding this center for the…read moreissues I listed below. The lagging and screens going blank have been going on for months and it's been costing students exam time. They will tell you that your time is not running out but it 100% is RUNNING OUT. I kept track of my time and I lost minimum 20 minutes. Original review: if I could give this place a 0 I would. As soon as I checked in for my exam the lady told me "if the computer lags just wait for it, it will eventually work", which was a huge red flag but I had to take my test. The computer didn't just lag between questions, the screen went completely blank multiple times during my test. When I asked for help they told me to wait for the page to load and that my time wasn't running out. Turns out my time was in fact running during those lags and during the complete black out screens. They told me that the ONLY thing they can do for me is to report this issue for me, which they didn't do. As a medical student I have taken many MANY proctored exams before but I have never been in a shittier situation during an exam. I lost nearly 20 minutes of exam time (which is HUGE considering that I only get 1.5 minutes per question). This exam is part of my licensing so it's a huge deal for me to pass it on the first try, yet the center did NOTHING about it. They continue to proctor exams with their ancient computers for profit while jeopardizing the future of many students. I will be reporting this center and their behavior to every possible entity and I hope they get shut down.

Both Rancho Cucamonga and Diamond Bar do not know how to return phone calls. Left two messages…read more Also site states they are open until 5:00 PM daily, however recording states they are closed on Friday.

Woman checking people in and barking orders at everyone else working in the facility was so…read moreextremely rude to exam candidates and her colleagues. I would never test at this location again solely due to her. People have a lot of anxiety coming in here to test, there is absolutely no reason for this behavior.

The chairs are really old and kept squeaking. I was not able to focus properly so I don't recommend…read moretaking your exam here. I know there is the noise cancellation headphones but they don't help with focusing either.

Went to take LSAT the proctors were talking loudly, could hear when the door opened even with the…read morecrummy headphones on. I paid a lot of money to take this test and thought it would be better in a controlled testing space for peace and quiet. Well, if you are debating what to do, I suggest taking it at home. Testing is already stressful they should take it more seriously.

This is a great testing center I took Step 1 here and was pretty nervous about how the experience…read morewould be. Check in was super smooth and the waiting area with the lockers is spacious and v easy to navigate. The restrooms are right outside and it's easy to go down and exit the building for some fresh air if you have break time.

Just a follow up that I also called the GRE company (ETS) after testing to let them know what…read morehappened, that I reported the tech issues to the proctor after the test, and emailed them about it. They said that they could not find any report of the proctor reporting it to them, which prometric said is untrue when I called them. Since no one informed me that "report any issues to the proctor" is only for during the test to them or that I had the option not to submit scores. ETS made the decision not to allow me a free retest, so I had to pay for another test, which I chose to do from home. So to reiterate - DO NOT USE THIS FACILITY FOR TESTING!

They called a day before to remind me of the test…read more On a Saturday, at 7 in the morning, there was plenty of parking. It was easy to find the center. The check in process was fast and efficient. The staff was courteous and accommodating as I had arrived early, but they still tried to let me in as soon as possible. There were numerous test takers so early in the morning, but when I was exiting at around 9:00, there were only a couple in the waiting room. My device was fully functional and clean. The room was quiet. All in all, this was a smooth testing experience. By the way, I passed the test! Yayyyyy!

Great testing center inside New Horizons. Nothing fancy, just your normal computer and quiet room…read more The facility has coffee, water and a snack machine.

I want to point out this particularly bad test center. It is…read morelocated at 6755 Mira Mesa Blvd San Diego, CA 92121 The reason for my complain is twofold. First, the proctor made me take the test at the end of the line just because I did not present passport as my verification. However, the ETS.org clearly stated what verification I can use and I followed that. This suggests that some proctors don't fully know the rules and are not prepared for some situations that could happen. Secondly the dividers between the computers are made out of cardboard box and are poor at shielding sounds. The dividers were not attaced to the desk and moved when I touched them! The testing center was so poor that I wondered whether the owner of the test center has some relation to Prometric's owner. That testing place is an outlier and should not offer services. Finally, test takers pay the same testing price to ETS and Prometic regardless of the test center. Why not test at a better place? Why ruin your $150 test on purpose? Test takers beware!

I am a product of Sylvan Learning Center and particulaly this location. Granted it's a whole new…read morestaff, obviously, from when i attened, but the same great techniques and results. I started my youngest so here because I felt his previous school did not do justice to him when it came to teaching him. He fell behind. Then covid hit and it became worse. I was so sad for him and it made me cry. I decided one day to give Sylvan a try knowing what it did for my sister and I growing up. Needless to say, my son has grown so much and has gained this unprecedented confidence towards learning like never before. He is now reading little things here and there, has met his goals and passed some in school and sylvan. He used to cry when you mention homework, now he gets to it before I do. After seeing his progree, I also enrolled his older brother. Same result. He has always been a studious kid, but statred lacking amidst covid. His parent-teacher conference recently showed my how well sylvan has really helped him improve. His teacher was so very proud of his quick progree and turn-around. He is happy and his confidence in himself has returned and that makes me even more happy. I am truly appreciative, grateful, and thankful to sylvan and their amazing tutors for all their work and deligence.

Best of the best !! Staff Is amazing ! Thank you Anthony for all your help ! My daughter is finally…read moregetting the right support !! Thank you so much !

Parking is aplenty, I had zero problems with the staff. If this location is a convenient test…read morecenter for you, then it'll definitely do the job. The computers are outdated imo; the quality of the pixels on the screen (or maybe it's the testing program) is poor. The reason why I gave it 3 stars is because the location was absolutely horrible for me. A friend who had taken a test at this location prior had forewarned me that the location is very sketchy and run-down. So, I thought I came ready and prepared, knowing what to look for. Nope! I arrived and was very confused if I was in the right location or not. It didn't look like any businesses would be located here, and I didn't see any big signs (there's a very faded plaque with room numbers if you look closely), no people walking around. I walked around briefly and thought, this can't be it. So I looked on google maps again and it almost looked like the red pin was on the other side of the street, behind the building I was at....so I took off in my car and drove to the other side. Nope, that was indeed a school LOL. It was fenced, so I couldn't walk back to the other side. So...I had to drive back to the other side and run around looking for the test room again. I ended up being slightly late but it didn't seem to matter since it took a long time for everyone else who arrived before me to check in. Tips: - I wouldn't leave any valuables in your car, take them with you since they allow each examinee a locker. Even though the test instructions mention not to bring anything into the exam, I think they should have made it clear that they mean the actual exam room, not the test center. - Look up the building on google maps. Long, old, run-down building. PSI exam room is upstairs. - Don't wear any outerwear with pockets or a hood. You'll have to put it in your locker. Dress in layers.

TOTAL disaster. They are terminating you mid test with absolutely no reason. They allow you to use…read morepaper and a pen, and basically, when you use that paper and pen, they punish you for looking away from the camera. I am sorry, how can you use paper and pen without looking at the paper?? This is just a disaster company, and they will do everything to terminate you so that you pay their fees again. TOTAL JOKE COMPANY. And customer service is just beyond terrible. Does not hear you by a second, talks random crap like "I understand but...", you don't understand, dude, not even a bit, so don't talk this crap and don't pretend that you care.

Great place to take a test. There are dividers which help you focus. There was no one in the room…read moremajority of the time while taking the test which was great. There's bathrooms and the owner was quick, on point with the process he needs to follow, professional and considerate. I took a CompTIA cert here and will be coming back.

My go-to testing center for the CSET multiple subject exams. I've also taken the CBEST here. It's a…read moreserious yet relaxed environment. You can't take the CSET 2 Multiple Subject exam here. Parking: Free garage parking. It's quite low so I would be careful if you have a vehicle taller than 6'2". Don't park on the ground floor as it designated for other businesses and you may get towed. I get test anxiety. The owner and the employees are friendly and fast. They don't act overtly strict or too lax. It's just right. I recommend this testing center alongside Edugo in DTLA to everyone. I'm personally not a fan of the Pearson Professional Centers due to their professionalism and overall customer service.