Five stars for ProMetrics in Rancho Cucamonga because honestly this testing center has been nothing…read morebut a pleasant surprise every time I've come in. The whole place has this clean and almost cozy setup that instantly puts you at ease, which is the exact vibe you want when your brain is about to be tested for its life. The staff does such a good job of keeping everything moving. Even when you walk in and there's a line that looks intimidating, it ends up flowing way faster than you'd expect. Checking in feels organized, smooth, and actually reassuring. They make it very clear that they're there to set you up for success, not stress you out. What I appreciate most is how mindful they are about breaks and personal comfort. They really want you to take your time, breathe, reset, and not feel rushed to jump back into the exam. They're super efficient at noticing if someone needs the restroom or if another bathroom needs to be opened. It feels like they're quietly watching out for everyone in a way that makes the whole environment feel safe and supported. Even checking out at the end is quick and simple, almost like a palate cleanser after the mental marathon you just went through. I also had a moment where my phone was accidentally left on and started vibrating in the locker. The staff handled it in such a calm and professional way. The woman just gently asked for my key, turned it off for me, and let me know it happens all the time. I felt bad, but she made it so easy that I walked away really grateful for how patient and human they are. Honestly, this testing center is one of the nicer ones I've ever been to, and I'd recommend it to anyone who wants a peaceful, well run place to tackle their exam.

I tested at this location 3x. Although I live almost 2 hours from this location, it is 100% worth…read morethe drive! The testing center is located in a quiet shopping center and the testing center itself is very calm, staff is excellent (very encouraging and nice!) which believe it or not is a DRASTIC change from other testing centers I've tested at. Highly recommend testing at this location.

EDIT: after talking to several classmates I found out that everyone is avoiding this center for the…read moreissues I listed below. The lagging and screens going blank have been going on for months and it's been costing students exam time. They will tell you that your time is not running out but it 100% is RUNNING OUT. I kept track of my time and I lost minimum 20 minutes. Original review: if I could give this place a 0 I would. As soon as I checked in for my exam the lady told me "if the computer lags just wait for it, it will eventually work", which was a huge red flag but I had to take my test. The computer didn't just lag between questions, the screen went completely blank multiple times during my test. When I asked for help they told me to wait for the page to load and that my time wasn't running out. Turns out my time was in fact running during those lags and during the complete black out screens. They told me that the ONLY thing they can do for me is to report this issue for me, which they didn't do. As a medical student I have taken many MANY proctored exams before but I have never been in a shittier situation during an exam. I lost nearly 20 minutes of exam time (which is HUGE considering that I only get 1.5 minutes per question). This exam is part of my licensing so it's a huge deal for me to pass it on the first try, yet the center did NOTHING about it. They continue to proctor exams with their ancient computers for profit while jeopardizing the future of many students. I will be reporting this center and their behavior to every possible entity and I hope they get shut down.

I had a very comfortable exam experience! Parking lot was easy to park in for my exam, restrooms…read morewere easy to get to when I needed it. I expected the testing room to be freezing cold like in other prometrics I've been at, but the temperature was actually very comfortable for me with one sweater over a short sleeved shirt. The monitor display quality was perfectly adequate for my exam as well. Lastly, the two women running the testing center (I unfortunately didn't get their names) when I was taking my morning exam were actually so kind! They made my experience so much better. I wouldn't hesitate to schedule another exam here if they were the ones running the show!

Woman checking people in and barking orders at everyone else working in the facility was so…read moreextremely rude to exam candidates and her colleagues. I would never test at this location again solely due to her. People have a lot of anxiety coming in here to test, there is absolutely no reason for this behavior.

The chairs are really old and kept squeaking. I was not able to focus properly so I don't recommend…read moretaking your exam here. I know there is the noise cancellation headphones but they don't help with focusing either.

This is a great testing center I took Step 1 here and was pretty nervous about how the experience…read morewould be. Check in was super smooth and the waiting area with the lockers is spacious and v easy to navigate. The restrooms are right outside and it's easy to go down and exit the building for some fresh air if you have break time.

Took REG (CPA) exam this morning. I had been to the Anaheim location before and this place is way…read morebetter. Staff is nice and friendly and calm. Place is clean no code for the bathroom and they sat me as soon as I was checked in. Temp perfect too nice and quiet. Lockers are small but I guess that's normal so don't bring too much stuff lol

They called a day before to remind me of the test…read more On a Saturday, at 7 in the morning, there was plenty of parking. It was easy to find the center. The check in process was fast and efficient. The staff was courteous and accommodating as I had arrived early, but they still tried to let me in as soon as possible. There were numerous test takers so early in the morning, but when I was exiting at around 9:00, there were only a couple in the waiting room. My device was fully functional and clean. The room was quiet. All in all, this was a smooth testing experience. By the way, I passed the test! Yayyyyy!

Do not take your test here! The woman at the desk checking you in is so incredibly unfriendly and…read morerude. When I tried to ask her if I could have water or a bathroom break between sections, she just kept repeating that you don't have any scheduled breaks. When I tried to say that there was no running clock between the sections. She just kept repeating that. So definitely did not set up a good testing atmosphere to start. Then the computer kept glitching during my test, it would freeze and get the spinning wheel of death between questions. I didn't call the proctor in because it lasted for different spurts, so I didn't want to lose time. I did let her know at the end, so that it could be noted, but she make it seem like telling her at the end would do nothing.

Great testing center inside New Horizons. Nothing fancy, just your normal computer and quiet room…read more The facility has coffee, water and a snack machine.

I want to point out this particularly bad test center. It is…read morelocated at 6755 Mira Mesa Blvd San Diego, CA 92121 The reason for my complain is twofold. First, the proctor made me take the test at the end of the line just because I did not present passport as my verification. However, the ETS.org clearly stated what verification I can use and I followed that. This suggests that some proctors don't fully know the rules and are not prepared for some situations that could happen. Secondly the dividers between the computers are made out of cardboard box and are poor at shielding sounds. The dividers were not attaced to the desk and moved when I touched them! The testing center was so poor that I wondered whether the owner of the test center has some relation to Prometric's owner. That testing place is an outlier and should not offer services. Finally, test takers pay the same testing price to ETS and Prometic regardless of the test center. Why not test at a better place? Why ruin your $150 test on purpose? Test takers beware!

Best of the best !! Staff Is amazing ! Thank you Anthony for all your help ! My daughter is finally…read moregetting the right support !! Thank you so much !

Two of our daughters have been attending sylvan gardens since we moved to Torrance . They had both…read morefallen behind with Covid and other family issues . Since they started to attend December of 2024 they have been improving so much . I get a progress report from Mr . Amoga or Anthony every 8 weeks they keep me in the loop and we work on a plan together to help the girls excel in high school and middle school . We have this next school year already figured out on how we can improve their reading and math . Thank you for helping us and for opening the girls eyes and mind that college isn't that far out of their reach . Lorenza is the best she helps us all the time and is so patient .

Parking is aplenty, I had zero problems with the staff. If this location is a convenient test…read morecenter for you, then it'll definitely do the job. The computers are outdated imo; the quality of the pixels on the screen (or maybe it's the testing program) is poor. The reason why I gave it 3 stars is because the location was absolutely horrible for me. A friend who had taken a test at this location prior had forewarned me that the location is very sketchy and run-down. So, I thought I came ready and prepared, knowing what to look for. Nope! I arrived and was very confused if I was in the right location or not. It didn't look like any businesses would be located here, and I didn't see any big signs (there's a very faded plaque with room numbers if you look closely), no people walking around. I walked around briefly and thought, this can't be it. So I looked on google maps again and it almost looked like the red pin was on the other side of the street, behind the building I was at....so I took off in my car and drove to the other side. Nope, that was indeed a school LOL. It was fenced, so I couldn't walk back to the other side. So...I had to drive back to the other side and run around looking for the test room again. I ended up being slightly late but it didn't seem to matter since it took a long time for everyone else who arrived before me to check in. Tips: - I wouldn't leave any valuables in your car, take them with you since they allow each examinee a locker. Even though the test instructions mention not to bring anything into the exam, I think they should have made it clear that they mean the actual exam room, not the test center. - Look up the building on google maps. Long, old, run-down building. PSI exam room is upstairs. - Don't wear any outerwear with pockets or a hood. You'll have to put it in your locker. Dress in layers.

Absolute garbage, I have downloaded the online testing twice and sat there fighting with the…read more(Continue) button, it would not do anything. Their tech support is garbage and can barely speak English, they eff around for 30 minutes and then state well you missed your window to take the test & you need to re-schedule. I will be filing a formal complaint with the state I am taking my exam with. This company is a joke.

Great place to take a test. There are dividers which help you focus. There was no one in the room…read moremajority of the time while taking the test which was great. There's bathrooms and the owner was quick, on point with the process he needs to follow, professional and considerate. I took a CompTIA cert here and will be coming back.

My go-to testing center for the CSET multiple subject exams. I've also taken the CBEST here. It's a…read moreserious yet relaxed environment. You can't take the CSET 2 Multiple Subject exam here. Parking: Free garage parking. It's quite low so I would be careful if you have a vehicle taller than 6'2". Don't park on the ground floor as it designated for other businesses and you may get towed. I get test anxiety. The owner and the employees are friendly and fast. They don't act overtly strict or too lax. It's just right. I recommend this testing center alongside Edugo in DTLA to everyone. I'm personally not a fan of the Pearson Professional Centers due to their professionalism and overall customer service.

We recently started our 7 year old at Sylvan to get some much needed Reading assistance. We are so…read moreblessed to find this resource and they were amazing with working with our schedule and have amazing teachers that are so kind and really take time to get to know our girl. She goes willingly and has increased her enjoyment for reading as well as comprehension and writing skills that they are working on with her. Love hearing her say, Do I have tutoring today? I know she's in a safe environment that she is really cared for while she is there. Thank you Sylvan! Jennifer

My 11yo daughter has been coming here since March 2019, and she loves it! I got a very good first…read moreimpression when my daughter took the assessment test. Overall, I believe Sylvan is great for any child transitioning. My daughter is transitioning from elementary to junior high, so this is the perfect time.