I am the mower for my I don't know much on how to care for a mower. I live with my grandma and my mother and we moved to peoria a few years ago so we don't know too many people or good businesses that can help us. I called Mathis and explained my situation and how we could not afford them coming out. The person I talked to on the phone, Dennis, could hear how desperate I was to figure this out. He was kind enough to offer that he personally come out and do the quick service for us off of company time. And that's exactly what he did. He came over off company time and fixed such a simple(for him) but hard (for us) problem. It meant the world to me and my family that he he cared and was kind enough to do that for us. We will be recommending this company for years to come and will come to them when we need our mower serviced! read more