i brought in my bike because the chain got jammed while i was moving. My g son (2) lost it and we…read morehad to wait in the car. they fixed it and loaded it in the car for me and did not charge me. i will be a customer for life.

Called to get information about tuning up an old mountain bike. Great customer service! Will be…read morevisiting soon.

Fantastic experience after a frustrating experience with a noisy motor. Chris went above and beyond…read moreto deal with Lectric's service people and then repairs well beyond the basic wheel replacements. This shop will be my only option for all my bike needs in the future.

I love this place. The staff went above and beyond to make sure we were happy and got our bikes in…read morea timely manner.

Flat Tire fixed in less than 30 minutes. Not very Expensive... and the tech/mechanic was extruded…read moreprofessional courtesy. He did. Quick tune-up without charge... tightening loose areas and adjusted the seat !!! Great experience

I have came by two times as of lately while I venture into cycling and learning about fits and…read morebikes. Matthew has been one of the greatest people to talk to regarding just about anything on a bike. He's very thorough and explaining what would best work for me and suit me specifically while being very inviting into the sport. I would highly recommend anybody come out here and talk to Matthew as he's extremely knowledgeable and really knows what he's doing when it comes to cycling. I didn't expect to be met with such positivity, especially in a place where I would be worried about sales being pushed down my throat and met with the complete opposite. Their level of customer service is beyond exceptional, and I know that I'll be shopping with them indefinitely.

I was gifted an adult tricycle that needed to be assembled. I assembled it myself, but had trouble…read morewith some parts. I contacted Cadence Cyclery to come out to fix the chain and brakes. Damon exceeded my expectations! Not only did he make sure my trike was ready, he replaced a tire that had a busted inner tube, at no cost to me. He took his time to make sure all parts were working. I couldn't be more pleased. His prices were also reasonable. I would definitely recommend using their mobile service. I didn't have to worry about fitting my trike in the back of my truck, which would have been a hassle. Damon's mobile truck is like a mini bike shop on wheels. My dog and I have been riding around the neighborhood in our new ride!!

Terrible customer service. I put a bicycle in for a tuneup and it required some new parts as well…read more I received a phone call and a text stating the bike was ready. So I went to pick the bike up, was told it was good to go, paid the $500 + bill, and only after I paid did they tell me the bike was unsafe to ride. They waited until after I paid to let me know my bike is unsafe to ride. There was a pre existing crack in the frame that I was not aware of. It is very seedy to knowingly let a customer pay for something they know to be unsafe. I tried to see if we could work out a deal to where I paid for the parts put onto the bike, or for any kind of resolution, knowing they did work on the bike. But, I was told it was not their problem. Per the owner's response: "The crack was found after the work was completed." Let that sink in. I paid for a "New Bike Feel" tune up package and the first thing of that service is (per Cadence's Website) a "Full bicycle strip down & overhaul of the frame (includes bottom bracket, hubs, & headset)." The location of the large crack was down on the bottom bracket. The second the front chain ring was pulled to service the frame and bottom bracket, the mechanic could clearly see the gouge and crack, work should have ceased on an unsafe frame, and I as the owner of the frame should have been notified in order to either approve any continued work, or to tell them not to waste their time servicing an unsafe bike I can no longer ride. However, we are being told the crack was found AFTER the work was completed. This tells me that one of three things has occurred: 1) At best the mechanic is inept and missed a clear safety concern while he was working on the bike (what else has been missed while servicing the community's bicycles?) 2) That they did not deliver on their promise to service the frame and bottom bracket and that is why the crack was missed until after the other parts were installed on the bike. Either way, they happily and greedily took my money. 3) This was an intentional act and they weaponized ignorance for a money grab by a seedy and greedy shop owner. Anytime I have dropped something off at a mechanic, whether it be a bicycle, my car, or even my lawnmower, the second a safety concern was found, I was notified of the matter for it to be addressed. I've even been told by mechanics that they will not work on my truck because it is too old, too worn out, and flat out too unsafe. I can respect that because it was honest and the shop was not going to let me waste my money. I paid for the work done because it was right and moved onto a new vehicle. However, here we have a shop that will either miss something completely and claim ignorance. Or, we have a shop that willfully and intentionally wastes your money knowing that they are working on an unsafe product you should not use. The shop claimed they called me (which is technically true), but I have a text stating the bike is ready for pickup and voicemail stating the same thing. Even when I was standing at the cash register, chatting with the sales associate, money in hand, I was not made aware of the issue. At no time was I made aware of the safety concerns until AFTER they wasted and took my money. One way or another, Cadence made a mistake and refused to own up to that mistake. This shop seems to only care about an issue AFTER they waste your hard earned money. I recommend everyone steers clear of Seedy Greedy Cadence Cyclery. edit 1) including a picture of the crack that was missed until after

These guys spent about a half hour picking thorns out of my tire before they put in a new tube…read moreCharged me a good price Very decent people, highly recommend Ps coffee shop in the same building is excellent

This review is a year too late. Kevin (owner) is just what we need more of. A talented LBS owner…read morewho knows his craft and a pleasure to be around. His place is a chill little shop near the square in Denton. Thankful he built me a sold SS mountain bike that is my go to for the trails in north Texas

My wife and I put 6 to 9 thousand miles per year on our bikes, so we need our bikes serviced…read moreseveral times throughout the year and have used Neighborhood Bike shop since 2016 and without exception have received excellent personal service from Chad, Sarah, and Andrew. I highly recommend this shop for service and purchases. First class bike shop! DeWayne N

This bike shop is absolutely stellar. My wife and I have frequented another bike shop for years but…read morethey didn't carry any bike models for our particular use case within our narrow price point. I was calling around to other shops to see what offerings were available and I was surprised to see this shop listed so close to us because I had never seen it before (they have no sign on the shop, it is just painted on the windows). One of the owners, Chad, answered my call and talked to me about some options I might consider. He was very kind and took several minutes answering my questions. When we visited the shop, we were able to continue our conversation right where we left off. Chad spent a great amount of time talking through specifics and asking a lot of questions about our use cases. We talked about places we ride locally and places we ride when we travel. He would always ask how much detail we wanted in answers to questions and would very patiently break down every facet on every bike we asked about with no signs of hurry or being rushed. When we finally settled on a model, they didn't have any on hand but they ordered them for us on a reasonable down payment. I also want to highlight the fact that he was perfectly fine with us thinking on it and coming back, there was no pressure to purchase that day. When the bikes came in, we scheduled a time for a fitting. Sarah, the other owner, took time adjusting every bit of the bike fit to our exact specs and Chad spent a great deal of time working on our suspension while also talking us through how to make adjustments on our own. Their attention to detail was incredible and they even took time to cut handlebars and find a more suitable saddle for my wife during her fitting. On our first outing on the new bikes, I made a silly mistake and kinked my dropper post cable. When I brought it back to the shop the next day, the mechanic Andrew dropped what he was doing and fixed it while I was there. Every interaction with the staff here has been amazing. They are genuinely good humans who love bikes and care about their customers. I cannot recommend them enough.

Service is outstanding. Turn around on my Trek for complete…read moreoverhaul was about a week. Price is reasonable.

These guys are great! I took two bikes in for service. My wife's Trek needed break repair and my…read moreMarin needed tires and tubes. Solid advice, products and service. Couldn't be happier with their recommendations and the results!