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    Matanuska Music

    3.8 (6 reviews)

    Services - Matanuska Music

    Musical instruments and teachers

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    8 years ago

    Helpful 1
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    2 months ago

    Cold. , soggy , greasy fries....no napkins. And the employees knew nothing about the menu options......

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    9 months ago

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    16 years ago

    Helpful 4
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    13 years ago

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    9 years ago

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    Guitar Center

    Guitar Center

    3.0(14 reviews)
    30.2 mi

    My wife bought me a Fender Telecaster as a Christmas gift from the Anchorage Guitar Center with a…read more15% off coupon from the monthly flyer and used the savings to buy the extended warranty. Cut to Christmas when I open it and find out it has a buzzing fret, no big deal they will fix it, or so I thought. Brought it to them only to find out they no longer employ a guitar tech and haven't for weeks! They won't exchange it for the exact same model and color they have on the wall because it was purchased using a coupon from their Christmas Sale and the prices are different! The Fender warranty still applies and guess who Fender states I have to take it to for Repairs? The Authorized repair center at the only Guitar Center in town. Only they can't fix it. On top of this the extended warranty we purchased only applies to manufactures defects after the manufacturer warranty expires in two years. Was excited about guitar Center being in Anchorage, even brought my brother there to buy a bass and an amp two days ago. I can't explain how frustrated I am with this situation. UPDATE- I was able to come in during the manager's hours. He apologized for the situation and had no problem making me whole. This made my day and salvaged a relationship.

    The worst customer service. I own a large studio in alaska/ record label and unfortunately have to…read morespend thousands of dollars here every year. The customer service for the past three years has been consistently horrible. If you can avoid spending money here, do it. The staff over the years quite literally have no clue how to help and have no interest in it either. No chance this guitar center will last long under current management and ownership.

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    Electric Guitar Wall

    Matanuska Music - musicalinstrumentsandteachers - Updated May 2026

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