Worst customer service!!…read more My friend ordered a dress made to measure from this boutique. She ordered the dress 7weeks in advance and was told it will be ready in time. When we went to the shop the man who owns the shop showed us the dress which was the same dress she saw on the mannequin 7weeks ago. The dress had marks and few beading missing. The dress which she wanted hadn't arrived and the owner lied saying the dress in front of us was the new one she ordered. The owner lied so much he had no idea after a while what he was saying. The owner is the rudest person I have come across screaming at the customers. Customers needs did not come first. Owner didn't want to listen to the customer and lied over and over again!! Do NOT shop from this boutique. You won't get what you pay for. BEWARE!!

I am always a big fan of places where the items on sale feel like a random collection of things…read morethat someone has collected over the years......If you are a fan of one offs and items with charm this little place in the Custard Factory is well worth a visit. You can pick up furniture and household items right through to clothes and accessories if you are not afraid to have a bit of a rummage. The things on sale here change all the time so it's not the kind of place I go looking for something specific. This is more a curiosity shop type vibe to browse through and discover what it is you went in there for along the way.

Excellent service Went to the boutique and bought an outfit…read more i got very good service from the staff. Really happy with my outfit. The clothes are very nice in here very different to the other shops on alum rock. very happy

Very expensive compared to other places sell similar clothes. Some of the designs are very…read morebeautiful and unique, but the orders the customer receives is not like the sample piece. What is the point of having a made-to-order service if you cannot do it?!

amazing service and great quality.definitely value of money.we was scared with look of shop but…read morewhen we went in prices was very reasonable and quality was better than other stores.

This is a budget fashion shop selling clothes, shoes, jewellery and accessories. They have lots of…read moreappeal to little girls, and the owner Farooq, makes his displays accordingly. There is an abundance of cutesy shoes stacked high outside, a pair of each sparkly design atop a stack of boxes at 4-year-old waist-height. He knows his customers. Or at least who will be wearing the purchase, as not many toddlers hold the purse strings! Inside there are character bags and hats, and something for mum too in the form of figure hugging dresses in asymmetrical designs and costume jewellery. What blows me away in here is that its rare to spot anything over £10. (I did say it was budget). The only item that I saw on the day that was over a tenner was a denim bag, a dress and that's about it.

One staff member accused me of stealing when she knew damn well that it was not my fault. The…read morecashier handed me the wrong bag and when I left they were frantically looking for me. The abaya was a low quality and the colour was not even nice. The size was too big as-well so it made no sense to why I would steal such an ugly abaya. The other worker was understanding but the lady with the crooked eyeliner was so rude. It's ironic really because that very same day I bought around £100 worth of product. We had just come back from a 7 hour drive and we were exhausted and that lady treating me as if I was a thief really triggered me. She started yelling at me saying to come in store and return it even though she knew I did not live locally and when we realised we were on the motorway. She said that we can't be trusted to post the items because we could potentially be thieves. I'm the one who called to let them know about the bag yet she was screaming at me like she called me. To conclude, please give her staff training as she is clearly lacking in her customer service skills. Even better, fire her!

I was gifted a Ben Harad dress from my friend, however it did not fit. I took it back and they told…read moreme they do not do refunds. Instead i was given a gift receipt and was told that I can use the voucher whenever i wanted and that it would not expire. As most of their clothes are occasion wear, i have not needed to buy from them for some time. When i did return to make a purchase, the women there were extremely dismissive of my gift receipt, saying they didnt know of the person who signed my gift receipt. This was NOT brought to my attention when returning my dress, and there was NO expiry date on the receipt either. The women were extremely rude and did care that i had lost out on money from my previously bought dress, and neither did they offer anything out of good will for this inconvenience. They alsp kept muttering amongst each other in another language whilst I was trying to explain myself. TERRIBLE CUSTOMER SERVICE!

The Created in Birmingham Shop is based on the idea of the Created in Birmingham blog -- linking…read moreBirmingham's artistic and creative communites, creating conversation about the arts, events, and interests in and around Brum. The Bullring has kindly opened up a space for the Created in Birmingham shop for a minimum of six weeks, after which a paying tenant will occupy the space. But for now, the CiB shop is in full swing! As the name suggests, the shop features art, products, clothing, music, baubles and tchotchkes in all shapes and sizes -- all created by people who live and work in and around Birmingham. I went in this past weekend, and enjoyed poking around at some of the jewelry (some hand made but still quality, and others looking as gorgeous as something you'd fiind in a couture shop), the posters and the artwork. The store was very busy, with lots of small concessions tables and booths, and loads and loads of customers. Since it's a low-key shop, I wasn't bombarded with sales folk, and instead, browsed around at my leisure. The shop's decor is great -- all clean white walls and minimalist plastic effect, which allows the explosions of colour from the artists and concessions to really impact the eye. It's a great fun shop, and a great fun way to support local artists -- it's something we'd all love to have pretensions to, and now, it's easy, affordable, and right in the Bullring, so you don't even have to go out of your way!