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    New Look

    4.3 (3 reviews)
    PriceyFashion

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    17 years ago

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    Heaphys Menswear

    Heaphys Menswear

    (2 reviews)

    £££

    I wouldn't recommend this place to a clown show…read more -Absolutely ruined our order of 9 suits for our wedding. - Suits were ALL oversized - wrong sizes and Heaphy's wouldn't help us at all. One suit was a 50 for a size 40 person. Are you kidding me? Tried to have manager fix everything - and he walked away... leaving the entry level employee to deal with the issue. We can't weir their suits, they refuse to give money back (we had to go rent ANOTHER 9 suits for the wedding. Now stuck with both bills. Do yourself a HUGE favor and go anywhere but this place. No help. No quality. Poor service. Lack of management.

    I have not bought anything from here yet. I say "yet" as I certainly plan to…read more... For some reason my trousers to my DJ went missing. My wife swears blind that they didn't put them in the charity bag by accident, but they have disappeared off the face of the earth. I trawled everywhere to find a pair to match the jacket, which was purchased from M&S, as were the trousers. Go to M&S then..... Needed them that night.... and M&S in Redditch don't stock them. I won't bore you with the other stores..... The chap at Heaphys went through loads of permutations, and even offered to use their tailor to make any adjustments. Unfortunately, we just couldn't make a match. He spent ages with me, but no sale. So I plan to go back and get them to adjust some trousers to another suit, and buy an overcoat. I definitely, won't be going anywhere else. I was really impressed by the superb customer service. I'll report back after this weekend.

    New Look - fashion - Updated May 2026

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