Hiring Masterworks Tile Installation was hands down the BEST CHOICE we could have made for our bathroom remodel! (we had a flood and needed to fix the damage, during which we decided to do some upgrades too) Nick was kind, professional, hardworking and gave us a fantastic deal! Literally charging us a 1/4th of what the other contractor said it would cost! With Masterworks Tile we felt truly taken care of, and the work Nick did is absolutely gorgeous! Prior to hiring Masterworks, we had a horrible experience another contractor (NW Restorations is an absolute nightmare. To call them unethical would be the understatement of the year) who took $1,600 as a down payment and then did little to no work for the next 3 months! We had to fight in order to get them to do anything to help us. Once we finally realized that this project with NW restorations was going nowhere and we needed to move on with a different contractor (and then fight to get our money back from NW Restorations. Even after a fight they kept $631 of our money, and they did ZERO work on the actual rebuild of our bathroom) we were so afraid of getting stuck in a similar situation of swindled and taken advantage of again that we searched long and hard before deciding to go with Masterworks Tile Installation. BUT Nick laid ALL of our worries to rest! We filled him in on what had happened with the other contractor and that we were afraid of going through that situation again. Not only did he help us feel heard and validated our concerns, but his hard work and compassion truly turned this whole bathroom repair experience around for us!! Prior to working with Masterworks Tile Installation our bathroom situation had become a literal nightmare. But, once we hired Masterworks Tile, Nick and his crew got to work THE VERY NEXT WEEK! Nick and his crew demoed our tub, installed a new tub, fixed the plumbing to the tub, installed new shower fixtures and plumbing for that, installed new tile flooring and installed new shower tiling with a niche. Our new shower and flooring is a night and day difference between our old 1990's bathroom! We literally have not gone a day without talking about how much we LOVE our new bathroom!! Nick is clearly a perfectionist, and we have reaped the benefits of that! Nick and his crew worked hard into the night and even a weekend day in order to help us get our bathroom done in time for a deadline we had needed to meet. While NW Restorations (the other guys) spent 3 months giving us the run-around and not doing anything to actually repair our bathroom (Soon I will make a review about how absolutely horrible they are, if you want to read the details because it was bad. They were unethical in so many ways!). But Nick and his crew were the exact opposite! They worked fast, they worked hard, they were friendly, and kind and they gave us an incredible deal! They walked us through every step and when we started to go a direction that would not have worked, they immediately stopped us and politely offered a correction for our misstep indicating that they would do anything we wanted them to do, but they educated us to why they thought we should go a different direction, and they were absolutely right! We thought a certain look would work and certain products would work but they educated us and helped us understand why it wouldn't and then steered us in a direction that not only worked but would look better too! Nick is incredibly professional and kind! I would ABSOLUTELY trust him with any and ALL future tile work we need done! I even spent some time chatting with Nick and it became clear that he's clearly an ethical family man who works hard and follows good business practices. I cannot say enough good things about Nick or Masterworks Tile Installation. OH! I just remembered, they even fixed our toilet for free, because they were there, and they saw the problem happening. You cannot beat that kind of service! They are truly a one-of-a-kind business that you don't see often anymore! We will always be grateful to Nick and his crew. Always! read more

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Masterworks did an outstanding job on our tile backsplash!! Nick was so professional and fun to work with. He took time to show us some different layouts we had never thought of. He and his crewman Rody were so respectful of our house, protecting the floor, counter, and cabinets with perfect clean up at the end. Everything was timely and he kept us informed as things moved along. Nick is a true master craftsman with extreme attention to detail and perfectionism. They even fixed a sheetrock booboo that the granite installers made, and you can't tell where it starts or ends. We also had them re-caulk our master bath shower which included steam cleaning. They got out 2 bad corner stains completely and the caulk lines are perfection, which is so satisfying to me every single day! They honestly look better than the originals. I would completely recommend Masterworks for any tile project you might have. read more

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Let me start by saying I had detailed specifications I provided tile contractors in the bidding process. Masterworks Tile was not the cheapest bid, but after my questioning all the contractors about tiling standards I was more confident with Nich's crew. They were the best-lowest bid. Some bid much higher and lower didn't have the equipment or crews with years of experience, and solid references. Nich's team of three tile installers had been with Nicholas for years. This project took about a month. I provided all the materials under his company name, which gave me the contractor discount, so I knew there was no mark-up for the materials. But I paid his team well for the labor. His guys were meticulous in laying out, selecting, placing and installing the tile so there was a contrasting pattern from one 1x2 ft. tile to the next. Nich visited his team often and his crew leader was good at asking me about how I wanted certain things done. They were also very good at making the most use of the tile, limiting the scrap. They left a clean work area at the end of each day. This project was done in 2020 and it still looks like new. No cracks anywhere. I did go back and spread a thin bead of white caulk along the baseboard where it meets the white tile. There's always going to be a bigger gap at the door jams. The caulk makes it appear seamless. I would highly recommend Masterworks Tile for floor, shower or backsplash tile work. read more

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Nick and his team installed tile in our 2 bathroom remodels and kitchen backsplash. They did an amazing job and we absolutely love it! Everything turned out perfect and even better than I imagined. They were very professional and finished in a timely manner. I would definitely recommend them to anyone! read more

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Wonderful company! Showed up in time, worked hard, always cleaned up before leaving, stayed late to finish if needed, personable. Work showed pride in excellence and care. read more

Looking for the finishing touch on our kitchen remodel. Reached out to Nick and had a great conversation that set expectations. Nick had great communication and was very attentive. When Nick arrived he took time to ensure that we were on the same page and gave great recommendations that made the whole project really come together. He was meticulous in the tile setting, took care and quickly worked to finish the job. He was on time, clean and friendly. We would definitely recommend him and use him again. Thanks Nick! read more

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Our family went thru a large home loss in 2019. We have seen quite a few contractors come to our house in the past 12+ months. Out of all the contractors we have had, Masterworks was by FAR the best, professional and most courteous. This was a large tile project including: 4 custom tiled showers, 2 fireplaces, 2 laundry rooms, 6 FULL WALL backsplashes. Many tile people came to give us quotes and walked due to the project being to large to handle. Nick was fast to respond and understanding to the urgency to complete project to help our family move back home. We had high end tile from Pratt & Larson & other "level 10 tiles" to have installed. We were wanted to ensure this tile would be installed correctly. Masterworks blew away our expectations with their high end job performance and work. We would highly recommend to anyone. There is no job this crew can not do. read more

Nick and his crew were wonderful. I contacted Nick last week to do a tile backsplash in my kitchen. He promised to arrive on Monday morning, and did so! Super fast turn around time....wow. The craftsmanship and attention to detail was beyond exception. As for the professionalism when inside my home...Alex was here for two days. He was extremely quiet! We didn't even notice he was here. When we did talk, he was very nice. He felt like a warm member of the family. Alex also worked extremely extremely hard. Nick (in charge) came over afterwards and inspected the work and met with my husband and I. He was a very very kind man. and we were impressed not only with the quality of work, but with the character of the men who are in this business. Highly recommend! read more

I'm new to the area and didn't have any friends or acquaintaces that could recommend a quality tile installer. I called Nick at Masterworks among several others. Nick was the most responsive and talked me out of doing a less than proffessional installation. I had a big job with different tile types including a master shower. It could not have turned out more perfect. The value matched the quality and they were done in no time. read more