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Master's Security Systems

1.0 (1 review)

Services - Master's Security Systems

Home automation repair

Home theater calibration

Home theater installation

5 More Services

Component automation

Security monitoring services

Security system installation

Security system repair

Home system automation

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Vector Security

Vector Security

(11 reviews)

We have had nothing but problems with our Vector Security system since we had it installed in our…read morenew home. We thought the system in our previous house had been canceled but we continued to receive alarms for several weeks. When that was finally resolved we had problems with the display panel in the new house and were told it needed a new backup battery even though it had just been installed and since it was past 60 days we would have to pay a service fee. Then the problems with the medic alert pendant started. We received the first call on Oct 31st while my husband was in the hospital after a minor stroke and the pendant was at home on his nightstand. Apparently it needed a new battery also even though we were again assured that such failures were very unusual. We were told the earliest a repair tech could be scheduled was November 21st -- 3 weeks later. Because of the repeated problems and shortage of technicians we have asked to cancel the account but Vector refuses because we are trapped in a 3 year contract.

Worst customer service ever! If you're having an issue with your system, it took us three weeks to…read moreget an appointment. If your equipment is malfunctioning and they come out right away it's gonna be about $400 however, if you have a service plan and come out when your appointment is it's only $35. So if you get this equipment and you ever have an emergency, example, your alarm is going off at all times of the night and day, even when it's bypassed, even when you don't have the security armed, you're out of luck. I do not recommend this company at all. It's all about the money for them.

Eastern Lock & Key - We offer emergency services 24 hours a day, seven days a week, including weekends and holidays.

Eastern Lock & Key

(12 reviews)

I am blown away by my experience with Eastern Lock and Key. We had a problem with our front door of…read moremy place of business. It was closing and opening loudly and hard to open. I called and spoke with Vicky who was super nice and helpful. She was able to get us in earlier than later since we close at 2pm. I'm not kidding when I say they came in less than an hour. The two gentlemen were very knowledgeable about what needed to be done, they had what they needed in the truck, so in about 2 hours the work was complete and our door was as good as new. We paid about $375 for parts and 2 hours of labor. I found this very reasonable. They were very professional and courteous. Great job Eastern!!

Both of my key fobs have been acting up and finally just decided they no longer wanted to play…read more Purchased some after market replacement that needed programing to the vehicle. Dealer said "sure we can do that. I have an opening in three weeks. But that will give you enough time to say farewell to your first borne child." But at Eastern, I walked right in and job complete in under 20 minutes. Now they certainly were swamped with service calls and there were two other walk-ins when I was there, so at times you could see a little longer wait depending on the complexity of your requirements or the volume of other customers. Child still with Mom, key remote fully functioning in less than 3 weeks, and enough pocket money left over to treat the missus to lunch. Bonus.

Protect Your Home - ADT Authorized Premier Provider

Protect Your Home - ADT Authorized Premier Provider

(4 reviews)

Don't trust them get everything in writing and make sure you fully read the contract not what's…read moreposted on their site or what's in home security system review pages!!!!!!! I recently got this system July31 from defenders Inc/protect your home. During the security walk thru I was informed I had a 30 day trial period which I specifically asked about due to going out to sea( I'm in the military) This trial period is actually 3 days in the contract(which the installer accidentally sent to the wrong email). When I went to cancel due to poor customer service as well as other reasons such as some of those listed next . One reason had to call 4 times to get the contract as well as for the gift card which I still never received. Another reason is the system also had several false fire alarms late at night some of which I was present for some I wasn't. I was charged 75% of my contract a fee that was almost $1600 as well as not refunded for the 1600 worth of equipment I purchased in July.This organization has several reviews and such with similar things all over the internet. A short google search will tell you that they have a tendency to try to stick it to you or fail to adequately explain the trial period and canceling while having items such as the 3 day period in the lengthy contract. Be aware defenders customer service as well as corporate have done nothing to remedy this as they used a third party to install so they feel they are not responsible for what the contracted out or agreements made in their name.

Very professional and educational on security needs for my family. I highly recommend ADT for all…read moreof your security needs. Peace of mind!

Master's Security Systems - securitysystems - Updated May 2026

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