I absolutely don't like giving bad reviews but this one I am compelled to...Really surprised to see so many 5 star ratings for this guy. He doesn't even deserve one star!!! Terrible customer service skills. The Gerald guy is simply arrogant and rude!!! He has absolutely no skill how to take care of customers and build a long-term relationship. First of all his guy showed up late and then just to press a GFCI switch he charged $175/- and on top when I tried giving him extra work for which he quoted more than $400 from the previous quote I had. We do respect people's charges but there has to be a politeness in terms of saying about it...rather than just one off statements like "Those are our charges"...well very good...you will never get my business again neither I will refer you to anybody...Don't call them unless you want to get ripped off and on top get bad customer service!!! read more

Gerald was quick to respond to my online request for a quote, and he came out the next day to give me a quote for the cost to replace our outdated dryer outlet and wiring. He gave me a reasonable and competitive price, and he scheduled me for one of the earliest slots on the next business day. Christian came out to do the job and gave me a courtesy call about 15 minutes before arriving punctually. He was very polite in all his interactions with me and precise with the work he performed. Though Gerald was upfront with the fact that there was some potential for a little drywall damage, Christian managed to come up with a solution that avoided any damage to our walls or ceiling. We are very pleased with the service we received and recommend Masters for your electrical needs! read more

This is my 3rd review for this company. Christian is assume, I had recess lighting installed and it was recommended by Gerald to do six lights. However, the brightness seem to be good at 4, but after living with it for few days we realized that was not good. I sent Gerald an email and after some confusion on the price, contrary to other views Gerald was very open to discussion based on my receipt. At any rate, Christian came out and did above and beyond he tried very hard to no make sure additional drywall holes was not needed in order to repair. It would have been so much easier for him to just cut the drywall and pull the wires through but he didn't he worked with me on ideas to be able to pull the wire through rather than cutting holes. He is the greatest! read more

Masters Generator and Electrical Service did an outstanding job installing my 22kw whole house generator and automatic transfer switch. In the process they also upgraded my breaker box to a 200 amp service. From the quote to the completed job, they are very professional, efficient, and courteous. Scheduling was easy and Gerald was great in working around my schedule. Everyone showed up as scheduled and ready to work. They responded quickly when I had questions, and provided excellent advice. Their prices are very competitive. As a very picky DIYer, I am extremely satisfied with their work. Masters Generator and Electrical Service is now my "go to" for all electrical needs, and I can I highly recommend them - "5 star" organization. read more

We just had Masters Generator and Electrical Service come to our house for the 3rd time. Each and every time we have been very pleased with the job they have done. This time we had LED and Dusk til Dawn lights installed. We also had our electrical outlets replaced. What a difference lights make! They were very quick to respond and made excellent recommendations for specific lighting and brands. They texted me to confirm our appointment the night before. I have nothing but great things to say about this company and the workers. They are our company of choice for all of our electrical needs! Up next, recessed kitchen lighting and new bathroom lighting! read more

Gerald and his team did a full wiring project for me throughout my basement. With some added suggestions that he made to actually save me money. When do you ever here of that...!!! What truly tells you about the company you hired is how they back up their work. Christian is one of his lead Electricians and did most of the install and did such a quality job and paying close attention to the details. When it was time for me to finish up with the lights and switches, he actually made it a point to drive 45 miles to give me some guidance and make sure all the work I did was right & safe.... Great Company to do business with! Rich- Euharlee GA read more

This review is to highly recommend Gerald Vincent@ Masters Generator and Electrical services. These guys are very proficient and efficient in the work that they do. They came in and completely rewired my house , putting a new meter outside and breaker box inside smoke detectors and GFI'S with us only losing a couple of hours minimum for all of the work done. His workers were very mannerable and professional and always kept us in the loop about what was going on. His prices are very ,very good. And his services are under warranty. We couldn't ask for better than we received. Keep up the good work guys. We give all of our THUMBS-UP !!! read more

I want to thank the staff for being a true life saver on 04/10/19. I installed a ceiling fan in my bedroom on 04/09/19, the darn thing just wouldn't come on. I found Master Generator and Electrical Service on Home Advisory website. When I tell you this is a first class company it truly is. From the friendly caring office staff when calling in your issues to the Electrical Technician that comes to complete the work orders this company is one of the best if not the best. Big thanks to Ray and the ladies that took my call. Anyone ever in need of any type of Electrical needs call the Masters... read more

Gerald was prompt, courteous, and efficient. He demonstrated perseverance diagnosing and addressing our problem, and then provided a solution for connecting our GFI's in a manner that would not trip our refrigerator when the GFI's go bad. Gotta love those GFI's!! We look forward to using Masters Generators and Electrical Services again when the need arises, which may be very soon after receiving a really good estimate for replacing our breaker box. read more

Excellent customer service, professional and they service the southern end Atlanta, unlike those others well known companies. I would recommend them to anyone who wants to also receive fair pricing. In my option- THEY ARE THE BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thank you Master Generator and Electrical for reminding me of the way it use to be, when the customer could be assured of the customer service they are paying for. read more

I needed a ceiling fan replaced with light kit added and some outlets grounded that were not previously done- I got a very fast response to a quote request and spoke on the phone to confirm. They came the next morning at 8am and were even a few minutes early. Technician was very nice and did a great job! Also loved that they take credit cards through Square Pay so it felt secure and legitimate. Would highly recommend! read more

I believe Gerald responded within 10 minutes of my "quote" request via yelp. He was then at my house same day, a few hours later. He gave me a quote and 2 days later Christian came for my appointment. Appointment was 330-5, he called at 330 to verify location and was there 10 min later. Within 30 minutes he had completed my two issues. Have had no issues with the work/install. Will use again. read more

we had recently purchase an older home that needed updated electric work. we had some issue with our previous electrician. so I did some research & made some calls & ended up with Masters. gerald & his crew came in & solve all of our issues. including installing our generator, updating wiring & much more. attentive, trustworthy & quality work. you can not go wrong with them. read more

Excellent service! Gerald responded quickly to all my communications and was very informative. The guys came in introduced themselves, discussed the project and what they will be doing. They were able to respond to any and every question I had. They did a nice professional job with installing my outlets and were finished in a timely manner. I would highly recommend them. read more

I absolutely love this company.. they did what they promised (more than promised) at a competitive price. They arrived on time, performed their job then before leaving made sure I understood how to work the equipment installed completely. I will definitely call them for any repeat business and have recommended them to other friends. read more

I am very satisfied with my interaction and work performed by the company. Gerald was very responsive to my online inquiry. The technician was super nice and performed the work faster than I expected for an extremely reasonable price. I definitely recommend this company to friends, family and neighbors! read more

I had scheduled an appointment on March 14, 2018 with Gerald. He replaced several ceiling fans and ceiling fixtures in my home. He was prompt and very polite. I had a wide range of questions and he answered all of them making sure I had a clear understanding. Awesome service and a skillful electrician. read more

I am very pleased with the service from Masters Generator and Electrical. They were professional, courteous and honest. I googled the expected prices for the projects we were having done, and they were right on target. I wouldn't hesitate calling them for any future electrical projects we have. read more

These guys were a great help when I was preparing my mother's 60 year old house for market. They identified and fixed problems with my dad's questionable wiring projects in a timely, affordable, and friendly fashion. I would definitely call them again if I needed electrical service. read more