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    Master Wash Experts

    5.0 (1 review)
    Open 7:30 am - 8:00 pm

    Services - Master Wash Experts

    Auto detailing work

    Paint and exterior protection

    Auto paint restoration

    10 More Services

    Auto bug and sap removal

    Scratch removal

    Car wash

    Engine cleaning

    Headlight restoration

    Interior detailing

    Protection

    Handwashing

    Touchless wash

    Wheel and rim detailing

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    Recommended Reviews - Master Wash Experts

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    5 years ago

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    Executive Auto Detail - Local Fire Service

    Executive Auto Detail

    (23 reviews)

    NEVER HAD WORSE CUSTOMER SERVICE. THEY MUST BE RICH BECAUSE THEY DO NOT VALUE POTENTIAL CUSTOMERS!…read moreTHEY ARE NOT INTERESTED IN ANSWERING YOUR QUESTIONS OR ADDRESSING CONCERNS AND IF there were a way to add a 0 star review I would leave them that score. I wasn't even able to be serviced because the low IQ person on the other side of the text messages wasn't good at reading or reading comprehension one of the two and even worse at customer service. So to start from the beginning I contacted executive after visiting their site. The website offered several packages for their detailing services with prices ascending based on the size of the vehicle (ie. S $100, M $140 L$160 Xl $200 these aren't the actual prices but just so you can have an example how the pricing was presented). I contacted them with the intention of getting my own 2 vehicles detailed and attempting to understand their pricing scale (since there were no information as to what qualified a vehicle as s, m, l, or xl) so that I could refer my mom's county transportation business to them for more business. I started by asking about my personal vehicles at which point the person on the other end made me aware that my MINI VAN was considered XL at which point I was shocked not because the price wasn't good because it was just a $20 difference between the L and Xl but I felt it was astounding that a mini van would be charged the same as a 16 passenger van. So asked the person on the other end what vehiclea are considered what size (again so I could give clear estimates on pricing to my mom for her business fleet which I was dilute to explain to him/her). The question was met with irritation for me even asking saying that most people dont own 16 passenger vans so that would be considered a xxl vehicle (which wasn't listed on the website). I explained once again that I wanted to get my personal vehicles detailed but I just needed solid pricing standards and listed the types of vehicles we had for the fleet to let him know why I was asking for the information. once again I was met with hostility and confusion so I explained to him why we wernt on the same page about everything and they still wernt able to comprehend and grew even more hostile and told me that I would be better suited to go to another local detailer (declining both my personal and future business) I WAS SHOCKED. You refuse business to a person because that are asking for clear pricing guidelines? After that it all felt super fishy and scammy. If you are a serious business that is on thr up and up with pricing you should not be refusing business because someone asks for solid pricing guidelines. I am also an entrepreneur so I understand quotes are not hard prices but they should be consistent base prices for sure. I expressed that I would be yelping the business and showing the screenshots and their response was basically eff off. So I did as they suggested and contacted elite and was met with a speedy response, they answered all of my questions and offered excellent customer service and gave me details on how to book! I say that executive said it best. YOUR BUSINESS WILL BE BETTER APPRECIATED AT ELITE! When a company tells you who they are believe them. DO YOUR BUSINESS WITH ELETE. SUCH AN AWESOME COUPLE. UPDATE! As you can see by the comment he left below the professionalism is lacking. Can't take a question about pricing or constructive criticism and can't understand his role as a business owner the first of which is that HE should be the one that is providing good customer service. I AM BY NO MEANS BROKE SO I DIDNT HAVE A PROBLEM WITH PAYING AN EXTRA $20! Who cares about $20 as everyone can see I was truly trying to get solid pricing for a fleet especially since I said I still wanted my personal cars done. This guy acts like he hasn't heard of multi vehicle discounts which is reasonable to inquire about when getting about 10-15 vehicles detailed at least once a quarter. I don't know once again can someone say LACK OF READING COMPREHENSION! The venom this guy is carrying is real. So since I'm a Christian I will do what's right and pray The Lord fixes wherever the owner is hurt that's causing him to not see himself clearly and I will also let y'all know I'm a lot of things but a liar is NOT one of them everyone around me knows it's my blessing and my curse so when I say this business is unprofessional believe your eyes and my word.

    Scheduled appointment to get truck detailed as well as my motorhome. I had to cancel the motorhome…read morebecause I knew it would probably take awhile and I had to run errands and handle stuff with my kids distance learning. I still wanted the truck done. I never got contacted the day before or the day of to confirm he was coming. No follow up whatsoever. I used them before on my old fifth wheel and truck and spent over 600+ on detail, interior shampoo, RV roof reseal, wax, etc. I don't know what happened this time. I'm sorry I do not recommend anymore based on his unethical behavior. Follow up would have been appreciated. Unprofessional and unreliable In my opinion. Update later that evening: So I get texts from Ryan saying if I ever got a confirmed appointment. No I didn't sir. Read the original review. I said I scheduled an appointment and you confirmed Friday is a good day. So when scheduling I make the assumption I need to make time available and the person I am scheduling the appointment with will make some time for me as well correct? I stated exactly what happened. No confirmation or follow up. He responds by calling me a loser and threatening to post text messages showing I did not have a confirmed appointment. Here are your screenshots sir. Shows this company's professionalism and attitude towards an honest review of what happened. Shows what kind of business and the person who runs it. I was professional and cordial throughout the texts and he responds by calling me names. His rebuttal below calls me a tire kicker and what not and he even has the gall to post my cell phone number, address, and warns fellow detailers . Okay sir. Very unethical and disturbing. Also against Yelp guidelines. He actually posted my street address and deleted it shortly thereafter contradicting his statement of not knowing where services would be rendered. He knew my address because he serviced my fifth wheel before. Actual service also means scheduling for service. A simple call or text saying he missed the appointment or he did not want to service my vehicles because I am a "tire kicker" would have been fine with me but name calling, threats, and posting personal information was Ryan's response. The only response to my text if he was coming was received after this Yelp review. Funny how he didn't have the time to shoot me a text, but has time to respond to my Yelp review immediately and post personal information. I understand he services many people including individuals, businesses, government agencies, local Fire and PD, Federal government, even boasts of servicing Air Force 1. In my opinion, this is a cause for concern when dealing with this business and an owner has no regard for client confidentiality.

    Pros & Gears Mobile Auto Service and Repair - Supposed to be connected to gas tank...

    Pros & Gears Mobile Auto Service and Repair

    (27 reviews)

    Do not ever call them for any help. This shop is completely unprofessional. First sign is that they…read morerequire payment upfront. Secondly poor communication overall and aren't honest about their work. The negative reviews speak for themselves, I wish I saw them earlier. They quoted me 1750 for a repair that they stated would be done the same day,It wasn't. They mentionined a part that was needed that they should have know already since the owner mentioned that he's done that repair before. Lied about towing my car, the second day came that they were going to work on my car and they never gave me an update, And tried to extort me for even more money. I saw how they worked, they barely got anything done. I wanted to give them the benefit of the doubt but don't ever call these guys. They were supposed to give me an update on my car and they never did. Hours have passed and I have to be the one calling them, which I should not have to. They lied from the very beginning, customers shouldn't have to be constantly chasing mechanics around. What they did do to my car was 3 hours work at best. Just getting my keys back from them was a hassle. They told me that they'd give me an update on my car, never did. "Mechanic" took my keys with him out of the city, I had to ask someone else in LA to get them for me aside from having to pay someone to open my car. That Tells me that he had no intention of working on the car. And they had the nerve to charge me for the "work" that they did. I had to call law enforcement just to be able to get any kind of resolution on getting my keys back. They told me that they'd reimburse me for my room and the tow and neither of that happened. Learn from my mistake. I asked shops around town about these guys, Everyone said that they're a joke and never go to them. NEVER contact these guys for any work, no matter how desperate you are or how bad your situation is. These guys are the absolute worst

    Negative 10 Stars is in order…read more DO NOT CALL THIS PLACE FOR REPAIRS! I HATE MYSELF FOR NOT CHECKING REVIEWS HERE BEFORE CALLING! Heading to Mesquite, NV and my water pump exploded just outside of Barstow. Stuck on the side of the 15 fwy and on a tight schedule I called for service around 7:30 am. They said they could cover the job, said they could get the parts, and said they would be there momentarily. I'm mechanically inclined and had full set of tools, so I told them I would get everything removed and ready for install upon their arrival. Some time passed and then they called stating they had to go all the way to Victorville to get the parts. My response was OK and hurry up! There we sat for over a couple hours. I called asking for ETA, they said they'd be there momentarily. Another 45 minutes passed and they called saying they were 10 minutes away. FYI...Barstow to Victorville is a 30 minute drive. When they arrived I thought it was another vehicle breaking down on the side of the road. Three guys hopped out moving at a pace equivalent to a snail. Popped the trunk of a little silver car and put a plastic tote of mix & match tools on the ground. My gut said turn them away, but I was in a pinch and had a group with me on a schedule. They got in place to begin work and then one of them yelled "Stop"! He wouldn't allow any work to be performed until payment was received. He tried to get me to pay cash or Zelle, I told him no, credit card only. I was originally quoted around $650 for the job, at time of payment request on side of road he said it was around $950! This was because they had to go to Victorville to get the parts. Which consisted of a water pump & serpentine belt! I had to call the shop back and squabble with him to drop price back down, especially since I had completed half of the job. It took them hours to get water pump installed! Should have been 1 hour tops. The belt they brought was the wrong size! Luckily I had a spare in the vehicle. I said I wanted a credit for the wrong belt, they said I could return it myself to Auto Zone! They only brought 1 gallon of coolant for an entirely drained system! Not enough! When they started filling it up, it began pouring on the dirt. Giant hole in the radiator! I was angry with myself for not catching the radiator damage while being flustered with the situation, but they had three guys working on it. Two guys up top and one guy under the vehicle. Ridiculous! They called Auto Zone in Barstow and confirmed they had a new radiator. They then asked me to go to Barstow in a friend's vehicle to pay for it! WTF I thought and said! They're supposed to be MOBILE MECHANIC! My son and a friend ran into town to purchase. I watched in frustration as they stood, staring under the hood, as if they were trying to figure out how to remove a radiator! Needless to say, I removed it myself and they had absolutely no problem letting me do so! New radiator arrived and I had to help install to speed it up. Again, they only brought 1 gallon of coolant. Luckily I had extra coolant in vehicle to fill up system all the way. A water pump install is a one man job. From initial call time to back on the road time, we were on the side of the freeway for about 7-8 hours! Absolutely ridiculous!!! Un-organized, un-professional, shady characters. See the photo attached, my shadow even looks frustrated!

    Master Wash Experts - auto_detailing - Updated May 2026

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