I highly recommend this business I took my car they're after smelling gas to get it checked had…read morespoken with Mike, he said they would check for free. I'm so happy I went there they discovered I had a real bad fuel pump leak they were very forth right in showing what they found was not even safe to be driving, Mike said no problem leave it here and we will get you back on the road safely to drive. They had my car for a couple days and fixed it right up safe to drive now so very appreciative of the job they did.

My 2017 Hyundai Santa Fe developed an oil leak, and I had put out feelers for a mechanic. I had a…read moredirect message on Facebook offering a shop, Auto Wench II in Hesperia. I knew the shop, and that it had been in the same location for years, so I decided to trust them. I took my car in to have an oil leak fixed, and after a week, I was told it was fixed. Once I got there, however, another leak had started in the time between getting the call my car was ready, and the time I got to the shop. Ok, things happen. I get a diagnosis of a rear main seal, and ok the work. This took almost 2 month to be completed. I picked up car up, and once home, I saw it was leaking oil still. So I call the shop, and was told "it's probably just residual oil", and to bring it back if it continues. I also noticed they did not replace the engine cover. I called and they located it, so we went back to have it put back on. Well, the oil leak did continue (after giving it time to stop, so I could say, yes, I did wait and see), and I brought it back within a week. My calls for a diagnosis were brushed off, I was told someone work call me but that they were "really backed up". I ended up only getting answers once the husband called, and even then, they were slow in answering. This went on for nearly 3 months. I only left it because I did not want to go through the expense of getting another mechanic to diagnose it (and the added expense that would be), and frankly, because I had already waited so long, and paid a good deal to have my vehicle fixed, and it wasn't fixed. Ultimately, I paid $67 for the part, and got my car back. Driving, I started to notice a noise from the front driver-side wheel. The noise progressed quickly into a "helicopter" like sound, and there was some shake to the steering wheel. I went through some possibilities in my head. Now, when I picked up my car from the shop, the locking lug nut socket was sitting in my cup holder. Odd, as that is not where I keep it, and I couldn't figure out why they would have taken a wheel off. I put it in my center console to store it away, but it being left out like that bothered me. Unfortunately, I ended up sick with the flu, and wasn't up for trying to get to the bottom of the situation until this week. I did NOT want to take my car back to the shop that had proven not to be communicative and had treated me like the lowest priority customer. The trust was lost. I took it to another shop close by me (another that had been around for decades) today for a diagnosis, fearing the worse/most expensive repair was forthcoming. Within an hour or 2, the technician called us back with the determination- the previous shop had taken the wheel off (no problem, if there was a need) and out of 6 lug nuts only 1 was tightened. 1 was completely missing, and the other 4 were loose. Because of this there was damage to the wheel (thankfully, not enough to cause a replacement yet). The technician sounded incredulous, explaining that we were lucky the wheel did not come off, and that if we had taken it on the highway, that was a potentially fatal accident waiting to happen. When I was told this, my thoughts went back to that lug socket and how it seemed odd that it was left in my cup holder. So, I agreed to the repair, and had my car back around 4 pm. However, this was almost $180 that I should NEVER had to spend, and it was all due to someone not doing their job correctly and ensuring they checked all the boxes when putting my vehicle back together. I do not feel I should foot the bill to repair something that Auto Wench caused. Thankfully, The wheel stayed on, a flying wheel did not cause anyone else to be injured or killed, and that myself and my 2 kids did not get killed due to this (I have to take my youngest to college to move in soon, so I needed to get it looked at before that happened).