Excellent automotive repair offered by a certified technician in Morristown, TN is here at…read moreAutomotive Reset. I approached Rob for repair regarding my defective brake booster and a certain sensor which had gone bad and asked if he would perform a full intake and diagnostic for specifics and get back to me with an estimate. This was my second visit to Rob's shop and amidst an unannounced snow storm here in Morristown he managed time to return my car, fully repaired at a very affordable price. Estimate was well received and then following repairs were completed:: 1) Brake Booster Replaced due to bad diaphragm 2) New Coolant Temperature Sensor 3 Two front Sway Bars I fully plan to make future appointments as needed to maintain my 2004 Chevy Impala as new and classic as it was the time I bought it. This location would benefit from additional technicians as the main opportunity for development. That said, the work was unquestionably sound and my vehicle serviced for a fraction of the cost I would have paid elsewhere. If you are in need of.new automotive repair service center or an alternative to the familiar shop Automotive Reset is the safe bet for certified automotive repair. Additionally, Rob provides towing services! Call the shop and place your request or schedule an appointment. This is a great place for automotive repair in Morristown, TN and the surrounding areas.

This was the worst experience with a garage ever. Traveling had an engine blow on a promaster van…read more Bought the engine and this place did the install. Right out of the gate it started to overheat and blow hoses, oil leaking. They said they replaced thermostat and didnt. Said they put in new gaskets and didn't. The radiator was not bolted it. It was hanging! Lines crimped. Hoses bent. Multiple visits, calls, and messages and no response or reasonable solutions. These guys thought I'd be long gone before I noticed the MANY Issues! Words can't convey the level of frustration and disappointment. STAY CLEAR of THIS GARAGE

These guys helped me with my trucking needs and worked past their closing time!…read moreAbsolutely outstanding!!!

The last 2 cars they worked on in my family had leaked oil or burned oil within 6 months time and…read morediagnosed with blown motors within 6 months of having full repair work done on engines. Spent $2,000 fixing oil leak & replacing a power steering pump in a Camry we just bought in April this year which apparently already had multiple oil leaks when bought it. We were told the motor was good in the Camry & that it was worth fixing. Took Camry back in October because there was a terrible noise in the motor. We were told the 3 rd piston blew a rod & broke it and that it fell in the oil pan. He says there was no way for him to know that when he was fixing it that the motor was damaged ( " & was caused by running completely out of oil more than twice .?). Wanted to charge $6,000 more plus to put in another motor after we were told the other motor was good before spending already $2,000 on fixing it. Or we could sell it to him for $300. We had a Toyota Prius in the past which was involved in a collision with a deer jumping in front of the car as we were driving towards White Pine. Said they could fix the Prius good as new for $2,700 or little more can't remember. But after we got the prius back from this same shop, we took it back 6 months later and was told " the motor burned the oil out of it & needs. New motor ". It was also a 2008 model. They were asking $3,000 to replace the motor in the Hybrid Toyota, but the value on it was about $2,500. He offered us $500 to buy the prius & so we did sell that one to Murray's but we decided to keep the Camry this time

We've taken our Mercedes to them for repairs and were very pleased, so when my Infiniti started…read moreacting up, they were the only place we considered. Highly recommend - friendly, professional and very customer service oriented! Cost was as expected based on repairs performed.

they know exactly what is wrong and they fix it no guessing, just did their job and did it…read morecorrectly, done every thing for me, transmission fluid change, oil changes, and installed a motor for my truck.

They never got back to me when I called to see if they could replace my front windshieldread more

Decent price for work performed. Rapid turnover time. Honest and reliable. Failed to hook up lock…read moremechanism but remedied immediately.

watch your vehicles from this place they add work that doesn't need to be on there it's a money…read moreracket they take the bills plum up to what it should not be here is the catch ask to look at your old parts if yall don't believe me

We were needing a new muffler and called all over Morristown to find someone to fix it every one…read moresaid first come first serve we're from Dandridge and could never get to the shop on time we pulled into Budget Auto and they were fast and courteous and talk about a gentleman the owner helped my mother from her car to the waiting room got her a glass of water Whenever we need service for our vehicle this place has our service for life that's how awesome they were!!!

Top notch outfit. Joe knows how to fix things;a true professional. Im buying all my tires there…read morefrom now on as well as alignments for my fleet of vehicles.

Stopped by earlier today (16 Apr '25) for a 4 wheel alignment on my 2015 50th Anniversary edition…read moreMustang. The alignment tech did a FANTASTIC job, and even took the time to show me on the alignment print out, the initial specs on my car and the end state after adjustment. This is my third time visiting Porter's in Talbott. They have always provided OUTSTANDING service on my vehicles. Frankly, I won't take my vehicles anywhere else for an alignment.

I was vacationing in Pigeon Forge in June 2026 when I made a mistake on one of the narrow mountain…read moreroads and slipped off the edge of the pavement. A day later, my car started making a strange noise, and I immediately began to worry. My first instinct was to find a Firestone because it was familiar, but something told me to look for a local mechanic instead. That's how I found Rick's. Even though they were absolutely slammed that morning, the staff welcomed me as a walk-in. The lady at the front desk quickly found someone--who I believe was Rick himself--to take my car for a test drive. When he returned, he asked me to give him a few minutes to find an open lift. About twenty minutes later, they had diagnosed the problem, made a minor adjustment to the subframe, and had me safely back on the road. While I was waiting, I couldn't help but notice how the service advisors treated their customers, especially several elderly folks who came in. They were patient, respectful, and took the time to explain everything clearly. That kind of customer service has become all too rare, and it created an atmosphere that immediately put people at ease. What impressed me most wasn't just that they fixed my car. It was that, despite being incredibly busy, they were willing to stop what they were doing to help a stranded traveler they had never met. That says a lot about the character of this business. I'm truly grateful for Rick's. If they were in my hometown, they'd have my business for life.

We were in town for Spring break and realized the oil was at 6%!! Before starting our 10 hour drive…read moreback home we thought it best to get an oil change. Rick's was fantastic! They fit us into their schedule. I will say call ahead and get on their books ;-). We stayed in the lobby and our car was complete within 30 min! Great service and trustworthy mechanics for the win!

I had a trailer hitch and wiring harness installed on my new SUV here. these people were very…read moreknowledgeable, polite and professional. They set up an appointment for me for installation and were very prompt. They also had a very good price for the service.

Have been going to Rick for years. One of the few that I trust to work on my stuff. Even took my…read morewife's Kia Soul to him. Always a fair price and excellent work.