Had my gas fireplace place serviced, and I am really happy with the results, it looks so much…read morebetter! Even put the switch to turn it on in a place where my handicapped husband could reach it so he could turn it on when I'm not home. I will definitely call them back if I have any issues in the future

Great service. They came out identified an issue with my flue cap and fixed it. It had been…read morebanging for 2 years. In addition they cleaned a ton of soot from the flue. Cleaned up as well. Family business polite and responsive. I highly recommend

Called them to clean the chimney and for an inspection of the chimney and fireplace. Good service,…read moreand good value. I like that they also gave me a quote for a security door as well. Thanks Deb Defenders!

Hank arrived promptly and was able to show us all our options and explained the installation…read more He got right to work custom building our solar screens on the sunny side. He clearly had skills and expertise in his trade. I highly recommend Hank from Den Defenders for any screening needs. I think the energy savings this summer will make a huge difference.

Michael, the owner, was incredibly prompt, professional, and highly communicative from start to…read morefinish. We were dealing with a leak at our fireplace chase and cap, and unlike the other companies we contacted, Michael actually went up on our two-story roof to assess the issue firsthand. Others didn't even bother to get on the roof. He thoroughly checked our cap and flashing, confirmed what was in good shape, and clearly explained what was needed to be fixed. We also had an added complication--our solar panels run right to the edge of the fireplace. Several companies refused to even consider the job unless we removed multiple panels (and none had even gone on the roof to look). Michael said it wasn't a problem, brought out scaffolding, and handled the job safely without requiring any panel removal. Within a week, he had a new chase manufactured and professionally installed. The craftsmanship, communication, and overall service were outstanding. If you want someone who truly knows their trade, offers fair pricing, communicates every step of the way, and shows up when he says he will, Michael is your guy. Highly recommend America's Chimney Sweep.

Michael is great - fair pricing, great service and communication. Also good at educating me on how…read morethey fireplaces work. Will use again.

Super nice, fast service, very friendly and explained recommended service for maintenance.read more

The guy Mark promises a free tech visit for inspection. "Fixes" your problem without discussing or…read moredisclosing any details, then harasses you to pay an exorbitant price. The problem is never fixed and they want more money but will discount the money that they already forced out of you. Dishonesty and misdirection is their main service. My home is still under builder warranty and I just needed someone for second opinion. Mark promised me free inspection. I specifically told him not to fix anything but just give me a quote and problem list with my gas fireplace. Sends a technician that has no certification or skills, talks over the phone walking the technician in Arabic. The technician tells me he fixed it, charges me $480, later to realize that the actual charge is $250. Fun part, he will only accept direct transfer via Venmo only for payment! Next time we use the fireplace, same problem. Mark tells me, upon contacting him, that there is another possible problem. But since I am a returning customer, instead of charging me $1200 to fix it, he will charge me only $780, and discount me another $250 that I already paid. Stay away from this company. Edit(03/06/2026) Your comment shows pure shrewdness and proves my suspicion of false promises and lack of professionalism and integrity. I have posted a picture of my conversation with you on yelp. And it's not 19 months old but a month old conversation for the work your incompetent technician did on November 2, 2025. Damaging my fireplace and stating that my review is false is very concerning and misleading. I hope no one else faces this. Let me know if you need more pictures of the work your company did and the damage bill from the builder.

this is the best chimney company in sacrame i was in need of a chimney sweep & repair near me ch…read moresweep & repair guys were here to the rescue they came on time did a fantastic job cl my fireplace & chimney stove they also provide duct cleaning for my dryer vent that really needed cleaning I will definitely will be using them again for my yearly chimney inspection swee & dryer vent cleaning

From the owner: Chimney Sweep and Repair Guys is a top chimney sweep company in Sacramento. We are proud to provide…read morecustomers with routine & emergency chimney services such as chimney cleaning, chimney repair, and installation, cap, crown, and flue repairs, fireplace cleaning, gas fireplace repair, wood & pellet stove cleaning as well as air duct cleaning and dryer vent cleaning. We are efficient, well-trained, and dedicated to delivering high-quality chimney cleaning results. Our technicians undergo continuing education to keep up with advancements in the industry and new technology. And our customer care team is dedicated to giving you the best customer support.

Both Pedro and Luis did an awesome job in terms of installing security doors, cleaning up when they…read moreare done with the job. Pedro explained everything thoroughly throughout the process. I couldn't Thank them both enough for their exceptional and quality job.

Yes. I highly recommend Den Defenders! Juan came out to my house which is located in the East Bay…read moreand installed my new screen door in about an hour. He was kind, professional, efficient and very knowledgeable about screen door installation. I will be using Den Defenders again in the near future.

I am writing as a deeply concerned and frustrated potential customer who has experienced an…read moreunacceptable series of failures by your organization. On 10/13, I spoke with Christina to schedule a fireplace cleaning appointment for a date shortly after our call, with an arrival window of 8:00-11:00 AM. During that same call, I requested that a supervisor contact me regarding additional questions. No one from management ever returned that call. On the day of the appointment, the technician never arrived. At 10:00 AM, I contacted Jeffrey, who informed me the technician was running late and would arrive in the afternoon. No one showed up that afternoon either. When I spoke with Jeffrey again, I provided my address a second time. He then sent a confirmation notification containing the wrong address and even the wrong city. I called back once more to correct the information so the technician could locate my home. Despite all of this, no technician arrived at any point that day. At 4:00 PM, a customer service representative called to inform me that the technician "had something to do with his wife." This explanation was completely unprofessional and unacceptable. I demanded an immediate call from a manager. No one contacted me. To this day, I have still not received a single follow‑up call from any member of management. Adding insult to injury, I began receiving text messages a few days later offering to reschedule the fireplace cleaning. I made it clear that, given the severe inconvenience and complete lack of service, the cleaning should be provided at no charge. I received no response. This entire experience is a clear example of extremely poor customer service, a lack of basic professionalism, and an absence of any meaningful management oversight. Despite multiple requests, not one manager has contacted me. Based on the conduct I have witnessed, I cannot recommend this company to anyone. If these practices continue, it is difficult to see how this organization will remain in business.

One star, despite getting a good price of $50 to replace a window screen, and $299 for inspect…read moreand clean chimeny, I expected to clean the chimney area, meant inside chimney and at base of chimney or anything in contact with chimney. Alex went up to the roof but did not clean away the debris up against the chimney, he took pictures but did not clean up the debris. I paid $100 for sealing the cracks in the chimney box and he did a good job with that. The inspection on the outside is where things get quite questionable, Alex advised they would fax me back and estimate of any additonal work. The estimate is for $1007. The report lists the condition of my Chimney report as "unsatisfactory" It also says the note is d/t the exit set up of the chimney, but that is not explained. further down in the estimate. Then below are 3 items for remediation. Repair to cap arrestor is noted as "rusted" needs prime and paint, then next box says " preventative" and " fire hazard", $259., the next is Chase cover " rusted or discolored, needs prime/paint, says "preventative" $399., for the base of chimney says " flashing - water issues - install diverter next box says preventative - gives the code that lists water diverter or cricket. The pictures do not show any rust on the cap arrestor nor the chase cover only soot, and the discoloration is dirty water on top d/t it had just rained. The base of the chimney picture is covered with debris that alex did not remove before he took the picture which means he did not actually look to see if flashing was below the tile, nor did he see that there was flashing there w/ a water diverter that had been installed by my roofer in July last year. It can be seen in the picture zooming to the R. The quote says w/ the code either water diverter OR cricket, but when you talk to them they say well its better with both. When asked about the estimate they sell you that its all legitimate work but then say, estimate does say preventative however, estimate also says condition of chimney is "unsatisfactory". If this is work that is not necessary at this time estimate should say currently satisfactory, just because it could be better does not mean its necessary. I would even beg to differ that since they did not remove the debris at the base of the chimney, not only is the inspection of that area invalid, it is also incomplete work because he failed to " clean the chimney area". I have talked to them at length about the report and they justify the "type of work is code work" but not really necessary to my house today. They dont come right out and say, this all might be things you should do in the near future to be proactive. The cost of just priming and painting, per my brother in law who is a contracter said thats an hour job and they want to charge you $700 then wondered why for the cost they would not just replace the cap arrestor for that price? Since I did have roof work done by a licensed contractor in July I will be reaching out to him for his comments and follow them up here. Still 1 star not happy with overall feeling misled and work on roof w/ debris left incomplete work.

Good service, friendly, quick, and did a good job. A little expensive, but better than doing it…read moreyourself if you don't have the tools or time :)

Super Super friendly! Quick, knowledgeable, reasonable, honest and thorough. Will use again and…read morehighly recommend

Robert was great. He was very easy to book with. Got me in at a reasonable date and time and showed…read moreup when he promised. He was also very nice and genuine. He took the time to tell me what he was doing and showed me his process. He was very knowledgeable and willing to share! Thanks Robert! Highly recommend

Fantastic Service! Used them for dryer vent cleanout -the pipe goes about 15 feet from the side of…read morethe house to the dryer. Excellent clean out, even took the back off the dryer and cleaned out any dog hair that got out of the pipe into the unit. My neighbors use them for chimney work, and were so thrilled with the service they recommended I contact him for my dryer. Prompt, pleasant to work with, and great service.