Out of town and screwed up the door on our Jeep. Called the Jeep dealer in town who immediately…read moresent us here. Lina and the team were happy to take a look, make a quick fix, and saved our butts to get us back on vacation. What a find in Ludington! Thanks, team!

These guys are the best always so honest and go out of their way for me and my business.read more

I brought my car in for tire evaluation. I had a slow leak. They found leak and plugged tire for…read more$30.00. They plug from inside tire. Service was quick. They also recommended coming back to tighten lugs 72 hours later. Just got back from doing so. They checked all tires snd tightened accordingly. Excellent!

Took my aging GMC Yukon to Brands with a laundry list. They repaired/replaced only what was…read morenecessary. There was a problem with a defective air-conditioning part that they installed, and they immediately corrected the problem. I couldn't be more pleased. Thank you, guys!

Attempted to use the "free" EV charger that Watson's advertises on plug share. Many dealerships do…read morethis. It's quite common for them to offer a courtesy level 2 charger. Mike, from service came out of the shop and very gruffly and rudely asked me if I was planning on paying for the charge. I said that I thought it was free, but I would be more than happy to pay for it. He directed me inside. Upon going inside and inquiring I was informed that there was no way to pay for the charge and that it was for customers who purchased vehicles at that dealership only. Now I wouldn't have an issue with this whatsoever except that there is no signage marking this. I think Watson would do well to put up a sign, informing customers of when and how the charger may be used. Secondly, Mikes rudeness is what prompted me to actually write this review. If he had came out and just explained to me that the charger was for customers could purchase vehicles there. I would totally understand that and appreciate that and there would be no issue. But his rudeness was a huge turn off.

In my 40 years of driving and probably 30 car purchases, my experience at Watson Jeep was 5 star…read more No pressure, no hassles. Outstanding customer service by Rick the sales manager and Sidney my sales gal. Highly recommend this small town dealership!

Pleasant and knowledgable staff. Facility gorgeous especially compared to other used car lots I…read morehave seen around here. If I purchase, this will be my FIRST used vehicle since 1984 (I buy a couple new vehicles every couple years),

you guys offweed $1,000 never did you offer half. I offered it as a middle ground and you shut it…read moredown. after the test drive it had white smoke coming out of the tailpipe and you said ones nebulae you cleaned the system and it was brining it off. I also brought attention to the oil dripping and was told to keep an eye on it could have been messy from the repair. trucks since been sold put more money into that I purchased it for. coming in here how ever long and lying about what was offered is crazy work.

Thanks guys! Broke my Jeep/daily driver on the dunes. Stranded in town until it was fixed. These…read moreguys had it fixed in about 24 hours.

Joe the owner was great! Being from southern Michigan and having truck issues. Joe jump right on…read moreit, work on it all day. I'am back on the road and on my way home, something you don't see in the city! I know the job was done right at a very reasonable cost! Thanks again Joe, your the best!