My tire sensor was low this morning before heading back downstate. I dropped in at DTC Traverse…read moreCity and I was promptly and professionally taken care of. The gentlemen not only checked my tire with the issue but all of my tires. Quick, efficient and no charge. THANKS GUYS!! Audi R8

Needed to repair a tire with a nail in it, while in the middle of a California-Michigan roadtrip…read more Scheduled an appointment online, arrived early and was met by a friendly, professional and competent staff who quickly got us back on the road - for free - with a repaired tire. I purchase tires and have them balanced/rotated annually at Americas Tire on the west coast. Delighted to have the same excellent customer service here at their Discount Tire sister chain. Highly recommended!

Traverse Body and Paint Center was a delight to work with from start to finish. Jim and Mike were…read morevery personable and reassuring that we would be taken care of. The turn around time from when first inspected to completed car was surprisingly quick. The team that supports this company were very professional. Amazing work on vehicle and yes, does look brand new. No question to where to take our vehicles. Thank You!

GREAT job!!! I got estimates from 4 places and 3 wanted my car for 10+ days and were more money…read more Traverse Body and Paint quoted the best price and ended up even less plus they got it done in 3 days. They washed my car and cleaned the interior too. Very polite and answered all my questions including some advice about insurance. Hope I don't need to but I will use them again if needed and will recommend them to anyone else who does. THANX sooo much from my Prius and me. Keeta

During the week of September 16th, I bought 17" used tires for the front of my 2019 Honda Accord…read morewhile visiting TC. Once I got home and looked at the tires (snow tires) I found that they were checkered with dry rot and one tire had a large gash. I spoke with Alisha on October 3rd to share my findings. Upon checking with the company, they stood behind their service and tires. I want to thank you all for your integrity! Great character is hard to find. I initially chose Accurate Wheel and Tire bc of the positive reviews. I am happy to say you all lived up to the hype. Thank You!

I was a repeat customer to AT due to being a good value, HOWEVER, when I had an issue with a new…read moreset of tires, having groove wander or trimlining, less than 500 miles on them, causing instability on grooved highway pavement, that felt very unsafe, the manager would not speak to me in person. The best she offered was a new set at a 10.00 Per tire discount. I expected to take a 25%, or a bit more hit on a new set to feel safe, but basically, I had to buy a new set. The manager was unwilling to speak to me in person. Very bad business ethics. Also, drove 4 hrs to give AT my business and then 4 hrs back to address the issue. Extremely disappointing!! Would not recommend. Will not return. Will buy new set elsewhere.

Rude and incompetent. Extremely overpriced. 550 in labor to change an easy to reach O2 sensor and a…read morevalve cover gasket. Then there's the mandatory 150 for the computer scan. This place is a complete ripoff. Oh and the check engine light came on right after I left and the misfire issue wasn't corrected. Highway robbery. Avoid these crooks

I had called them and made an appointment to get my front brakes done. The day of the appointment I…read moredropped off the car and went to work. When they called they said both front and rear needed replacement, which I suspected, but I told them I only wanted the front done because I couldn't afford both and the front are more important. I picked up the car after the shop was closed and discovered they had completely disregarded what I had asked them to do and replaced the rear brakes. I called to complain and the manager told me they did what they thought was more important and what I asked for didn't matter. Never again.

Cadillac Tire Center ROCKS!!!!…read more Last week I took my car to Cadillac Automotive to get an oil change. When they do an oil change they do an inspection. They told me that my lower ball joint needed replacing which caused two of my tires to be worn...one so bad that the threads are almost coming thru, plus it needed an alignment. All this would come to $325.00 So I bought the part from O'Reilly's Auto Parts in Cadillac for $23 and had a good friend of ours that is laid off from his job but works on cars on the side and he put the car up on the hoist and could not find a bad ball joint anywhere, that it needed an alignment for sure but none of the tires were bad..a little worn...but did not need to be replaced as of yet. I called Cadillac Tire Center this morning and told I needed an alignment. They took my car back and and low and behold...No lower ball joint issue...and no tire issue! The alignment cost $39.95! You know that I will be going back there!!!

Kept me on the phone for 15 minutes then hung up on me. It only takes 3 minutes to check if you…read morehave anything in stock for my truck. Better to buy tires on Amazon rather then deal with these guys.

Juniors always provides friendly, affordable service on repairs and fair prices on new tires.read more

Had a brake issue that needed diagnosing. The Junior's team looked at it for free and went beyond…read morethe call of duty when they heard what we thought the issue was. Their mechanic was not in but they did what they could. Truly nice and honest guys that really helped us out. Did I mention they did this for free! 5 stars!

This place does not operate in good faith. I want to start off with I did try to handle this…read moreprivately with them. I went in to speak my concern with brake work that had been done and what I was charged for. They took pictures and stated that I would hear from someone on Monday (this was early Friday). I took my 3500 truck in to have a vibration looked at. Told them to inspect the suspension and brakes. They called and told me the front rotors were warped and the rears were glazed. They recommended to replace front and rear pads/rotors. I asked if the calipers were fine, Alexis stated they were fine. This is the first time I spoke with her, I started with Philip the manager. I agreed to have them do the front and rear pads/rotors. First thing the next morning I get another call from Alexis stating that all 4 calipers need to be replaced. I asked what changed since the inspection the previous day where I was told they were fine. She stated that they were all seized. They stated an additional almost $1800 for the calipers only. I declined and stated to just put it back together and I will pick it up early afternoon. Shortly after hanging up I received another call back from Alexis. She stated she was still going to have to charge me for the front and rear pads/rotors since I authorized this the previous day and that the work had already been performed. I acknowledged and was ok with this since I did approve the work. I arrived at the shop at 1:05, early afternoon like I stated. My truck is on the lift with rear and front tires off. I go in to ask for my truck, she stated that I said early afternoon for pick up. 1:05 is early afternoon to me. I asked why there is still old rotors on the back when I was told on the phone that the front and rear pad/rotors were already replaced. Alexis told me that they took the new stuff back off and put the old back on. I inquired about the logic behind this. The manager, Philip stepped over. I said to put it back together and I will pay for the work that had been done. I ended up paying for front pads/rotors. She stated they were having a hard time getting the calipers back on the front since there is new pads. I went to Art's auto and picked up all four calipers to change them out the next morning. When I took the front calipers off, I was shocked to see the lack of work performed. On the invoice I was charged 269.98 for pads/rotors which "includes cleaning and lubrication of brake components." They put brand new pads on, did not replace the shims with the new ones, nor did they clean or lubricant the old existing. They did not clean the slide pins at all. I went in and spoke to Alexis about this. Philip was off that day. I brought the old calipers in to show this lack of work that I was charged for. When I came in, I was polite, asked to speak about my bill and a concern I have to work that was done. I asked to speak in private so the waiting room people would not hear about the kind of work that was done. I was told that I would hear back from either Philip or his boss Dan. I did not hear back from either about my concerns of doing honest, good faith work. I 100% will not trust this place to do work again, nor would I recommend anyone else use them unless it's just putting tires on. I attempted to allow them to make it right and hear my concerns, which they chose not to do either. Disappointed to say the least. I wish this would let me post the pictures of how nasty the shims and slide pins were.

You would think after spending over $1400.00 for a break job the fluid would be a concern, but…read moreafter a phone call I was told to bring it in so they could finish filling the reservoir! Also, the oil change service on Garfield, totally different and not for the better. The check off list that Marsh used was appreciated by me, attention to detail! Never again! Maybe it's just me, but locally owned business that have operated forever and then sell to out of state or big business just seem to go to hell, but what do I know after doing business with them for 50 plus years!

Wow, Steve is honest, helpful, and kind! What more could you want? I SO appreciate all those…read morequalities when needing emergency repair when on the road. Thanks, Steve! Highly recommend

This garage is wonderful! My mother was panicked yesterday after her muffler and underbody were…read moredamaged on the ferry, worried it would ruin her camping trip with her grandson. She took it to Downtown Garage, and it was fixed in less than an hour for a more than reasonable rate. Considering taking my own car in before we head back downstate. Thank you!!

They recognized me and gave me different options of what kind of tires to look at. Very personable…read moreand friendly. Very quick service too!

I was traveling from Grand Rapids to Traverse City and my tire pressure warning came on about 10…read moremiles south of Big Rapids. I stopped at a gas station and filled the one tire that was low. It appeared there was a nail in the tire. I lost 3 PSI in 10 miles again so stopped in Big Rapids. Tried the chain right off the highway but they were a 2 hr wait. Called Big Rapids tire and they told me they could help me out right away. So friendly and quick! We were back on the road within a half hour! Can't begin to thank them enough for their assistance and friendly demeanor. A true local business that seems to care about their customers.

The prices are amazing! The technicians are through and truly listen to your concerns. They are…read morevery knowledgeable and only fix what you approve. They do many different repairs from maintenance to full engine/transmission swaps. They will even put your parts on. 30+ years I have used them and I'd never go anywhere else.