Top notch service and communication start to finish. Worked with Insurance company and repaired car…read morequickly. Highly recommend!

When my car was laid up completely smashed by an at fault driver, Gerber Collision repaired my…read moreradiator, water pump, and completly restored my hood. Which was a 3500 dollar job that I didn't have to pay a penny for. Thank God for full coverage. I was happy the way they brought my 2013 Honda Civic back to life, and they were extremely friendly. I highly recommend this place.

Didn't get what I paid for, totally different window. When I talk to him on the phone he said it…read morewould be just like stock. It's totally different than stock. The tint is lighter and the slider is much smaller. He said "That's what they look like on the older models". I don't want an older model, I want the one for my year! He oversold me on the phone. WILL NOT EVER RECOMMEND!!!!

Great experience!! The gentleman who replaced my windshield came on a Sunday after we had to cancel…read more2 Saturday appointments on account of weather, even though I told him he didn't have to. Very kind and efficient.

You have to schedule appointment, then you get a text, then you get an email, then you get another…read moretext day before, then the driver calls when he is 30 min out...all great...except in all that communication no one gave a disclaimer that with vehicles over 10 years old, if there is rust once they remove window, they can't put it back in. You cant drive without a window!! And they are just now giving me this info? I filed a claim with my insurance which goes against for raising rates and I could not revoke that even tho I did NOT get window done. All because 20 million people I talk to never could tell that since my car is over 10 years old they may or may not be able to do. AND they give you window of 8 to 5!!! Not 8 to 12 or.1 to 5...I had to block my WHOLE day.

We had our windshield replaced three weeks ago at our home. The Safelite technician let us know he…read morewas on his way, got there on time, was very polite. He was mindful of our somewhat limited garage space and managed to make it workable. He tidied up when finished, took care of paperwork and billing efficiently and was all around a great guy! The whole process took just a few hours. The windshield was calibrated and has worked flawlessly since it was installed. We highly recommend Safelite in Cadillac and will use their service again : )

Highly recommend Complete Auto Glass! Excellent job repairing 2 chips in my windshield. They came…read moreto me on time and I was on the road in 20 minutes! Love supporting family owned businesses!

From the owner: Locally Owned & Operated For Over 45 Years. Up To 100% Off Your Insurance Deductible…read more For over 45 years, we have proudly served West Michigan with 8 locations in Grand Rapids, Big Rapids, Lansing, Muskegon, Cadillac, Holland, Kalamazoo and Traverse City. Each Complete Auto Glass location remains ready 24/7 to provide customers with a wide range of affordable service, including: -windshield repair -windshield replacement -window repair -window replacement -stone chip repair -rear sliding windows At Complete Auto Glass, our nationally certified window and windshield repair specialists work tirelessly to deliver professional results at affordable prices -- proving daily that all auto glass companies are not the same!

Had an appointment 4-11-26. David inspected My windshield & told Me it was ok, not deep enough to…read morecause a problem. H e took His time to explain to Me everything to make Me comfortable. Very professional, thoughtful and helpful THANK YOU FOR YOUR PROFESSIONAL SERVICE. Larry C.

I waited for 5 hours on first day then (as of now) waited 5 hours this second day...for windshield…read morerepair...till not repaired! Technician very apologetic and not at all his fault. He is scheduled to drive ALL OVER NORTHERN MICHIGAN, with an obvious disregard for his travel time. I am going to recommend my insurance company NOT do business with this company anymore.

Would not recommend going here by yourself if you are a woman/ young woman. I went to go look for a…read morerear reflector and a bumper and the man was zero help. When i couldn't find a bumper he sent me to find a reflector and said "pop it out" when there is clearly a bolt holding it in. When i pointed this out to him he asked if i had brought tools with me, i would think he would have sent someone to help me but no.

What a horrible experience and hard time this group gave me. Asking me to blind wire transfer 5500$…read moredollars and getting upset and refusing to sell me a part because I asked for an explanation. Is absurd