My family and I just recently moved to Bartow, FL. My son bought a vehicle that started to have…read moreissues with a loud knocking sound in the top part of his motor. I found Master Mobile Auto Doctor by a google search (Unfortunately, I did not read the reviews). My son called and spoke with the gentlemen named Gene about what was going on with his truck, was quoted $105.00 per labor fee and scheduled to drop his truck off on Sunday, July 30, 2023. He left a note as to what he did to the truck and to call him before proceeding with any work. The next day, Monday, July 31, 2023, Gene, called my son and stated that his engine was not getting oil to the top end of the motor. My son mentioned that his sensor was broken for his oil. He asked permission to take the top manifold intake off. My son said OK. Later that day, he called my son back and asked him to come by his shop so he could show him something. My son proceeded to his shop. He asked my son, there is no way you took of the top end of your motor off (actually argued) my son said, Sir, I did the work myself with his friend (who was with him). Gene said OK. Then proceeds to tell my son his cam (rod that runs through motor) is bad, and he only has two options, rebuild or new motor. My son was like there is no way it's the motor, the motor is strong. It's not getting oil, that is the problem. Well, he needed a day to think about that total of a new motor or rebuild and to talk to other well-known mechanics (head mechanic at Ford). Showed him the pictures and videos of the cam and its normal wear and tear for a vehicle that is a 2000 and not bad. He called Gene the next day and said, I want you to put a new oil pump in it and go from there since the motor isn't getting oil. The guy said "I am not doing that" you only have those two options (rebuild or new motor). My son said then please leave as is and I will come get my truck. Gene said OK. The next day Tuesday, August 1, 2023, my son goes to the shop with my truck to pick up his truck. Gene says, who's truck is that? My son said, my mom's. He states, oh your mom lets you just hot rod in her truck. (Personally, that is none of this guy's business as to what my son is driving)! As my son was leaving with his truck in tow, Gene stops him and says, "if you put a new oil pump and new rob barring's you will have a good motor". To me that is a slap in the face!!! Did he not recall that my son stated to put a new oil pump in first thing Tuesday morning, and he said he would not do that. He didn't want to perform the easier work and wanted to get my son for a "new motor or rebuild motor"! Who does that? He slapped my son with a bill for 4hrs of labor at a rate of $125.00 and then threw another 3% credit card fee on top of it, total of almost $600 due to the 3% fee. Let's not mention his website states a flat rate of $100.00 labor fee and no mention of a credit card fee of 3%. Also, lets mention his illiterate wording on his invoice. If you read your invoice, it makes no sense (example: "CHACK OVER FOR LIFER NOSE PULL VAL COVERS O..." "FOND WATER PIP NOT BOLTE DOWN"). Do not use this guy! Now I got my son's truck back, the guy did move the motor again as the cam rod is not in same position and now there was oil in the top of the motor which was not there as of Monday night when my son last seen his vehicle and instructed Gene to not touch it anymore. Highly disgusted that an older man would try and rip off a child who is trying his best to get his truck fixed. Worst experience!!!!!!

Had an issue w my car; thought it was my alternator but it was something else that Scott found the…read moreissue and fixed it for me. Incredibly thankful for him and everyone at the shop. Most places will do anything they can to add onto your bill including changing things that didn't need to be done but this is a great honest shop.

Came in as a walk in to check on my tire sensor being lit up…read more This place was busy for a saturday morning around 8am ish. This place was organized as far as getting customers in as walk in , with appointments etc. They had a hand held machine to control traffic and to help customers ease the wait time to be serviced. They will ask for your name and phone number and the text message will route you when they are ready to service you. They spoke to me that since i had warranty cards on my 4 tires that my payment will be about $14 if I needed a new tire (1) . After they took my car in - They resolved the issue as a valve issue and they replaced the tire valve and it was a free service. The frustrating part about this was the icon was still lit up. So they informed me to give it about 15-20 mins and the icon should be gone. Well I drove the car nearby and it still was there - the icon. So I went back to the location and told them I will need this cleared because I was not comfortable driving with tire issues after leaving them. I waited until a staff assisted me clearing the icon. So far the icon did not pop up. I also noticed that the staff says things that is not there - example - i requested my receipt to be EMAILED to me and the employee stated it was emailed. So I waited enough that the email was not popping up on my inbox. Come to find out - the system NEVER HAD MY EMAIL ADDRESS. So i asked the employee - how did u send the receipt without my email address in the system? He then asked another employee STEPS to email my receipt AFTER HE ASKED ME MY EMAIL ADDRESS. He looked like a new employee because he didnt know steps on such a thing as far as his tasks. Overall this place is not bad its the fact that I drove off still having the icon lit up after they fixed the issue and not being honest about having my email address.

I was contacted by Discount Tire's customer service regarding my recent experience. Shortly…read moreafterward, Joelle, the store manager, reached out to gather additional details. He was extremely courteous, professional, and genuinely helpful. My vehicle was brought in on Monday, and the service was handled promptly and professionally. I have a great deal of respect for a company--and a manager--who takes the time to personally follow up and work to resolve a situation. That level of accountability matters.

This guy's were awesome. When in with flat tire toke care of asap. I will give them my future…read morebusiness

First of all, I went into the shop thinking I would need a tire repair but after looking more into…read moreit they found a small crack in the rims although they couldn't help me with the welding of it they were very nice and quick service.

I had a oil change and had all 4 tires changed and josue and his team did a amazing job and would…read morerecommend this spot 10/10 times

This company is a scam!!! Would give it a zero if I could. They charged me $1287.84 for a service I…read moredidn't receive. They claim to use new parts and they put remanufactured parts on my car, while lying in my face saying they were new (multiple times). I proved they weren't and they refuse to refund my money. Put a complaint in to corporate and now they state they will give either $300 back or I have to let them work on my car again. ABSOLUTELY NOT! Your company has no integrity and participate in fraudulent business tactics. Now I have to sue. Don't trust this company!!!

I had 2 new tires put on my truck that has plastic center wheel caps. Told the person to be careful…read morebecause they break easily. Got it back and 2 lug nut covers were missing, and 1 wheel cap was broken which they tried to glue back together. When I went back, they couldn't find the covers, so they ordered some, but no answer for the cracked center cap. Very poor service!

I appreciate that they stood behind their work, listened to my concerns, and took the extra step to…read moremake things right. The corporate office, costumer service phone agents, store manager and mechanics were professional, helpful, and made sure all my needs were taken care of. Very satisfied. It's rare to see this level of accountability and customer care, and for that reason I'm happy to give them 5 stars for the way they resolved everything. Truly earned my trust! Thank you to the mechanic Danny who took care of my truck and to Randy!

Jessie does fantastic work! My wheel got dented and cracked by a massive pothole that literally…read moretore my tire open. I got the tire fixed, but the wheel had a slow leak I couldn't figure out. Took the wheel to a tire shop and they told me it was cracked, but they don't repair wheels. The hunt was on. Figured I'd just buy a new wheel, but the manufacturer had discontinued that model. Figured I'd find one for sale, but they were sold out nationwide. Figured I find it on eBay or FB Marketplace, but no luck. Found Jessie on Yelp! Looked at the wheel overnight and told me it was fixable. He saved me having to buy four new wheels! Great guy! Great value! Fast turn-around!

Quality guy. He now works out of his house but has more of the up to date equipment to fix ( weld ,…read morepaint , and bend ) wheels back to perfection. He is honest and exceeds the skills you will find in much more expensive places. He always responded with every call. Fixed a curb rashed forged wheel on my 24' Vette while I waited and also helped me replace my lug nuts on all my wheels.

I have been down and out looking for a rim for my car and couldn't find this specific type that I…read moreneeded. I wanted my car back that day and this company MADE SURE OF IT. Not only did they take care of the problem that I originally needed. They helped me see that another one of my tires was in need of a repair too. The technician I had came all the way from downtown Orlando and back just to help me get my car back on the road. Shout out to them. It was a little pricy but this is one of the companies where the value of the service and work match the price and I would pay over again if I had to.

A very disappointing consumer experience. The service did not actually solve my problem and instead…read moreput me under pressure to spend more money. My car got a flat tire on the road, so I found this roadside tire service online and arranged for a technician to come out and help me. When the technician arrived, he removed the tire and inspected it. Because the puncture was somewhat large, he initially used a basic plug-strip repair method. However, the tire continued to lose air afterward, so the problem was clearly not resolved. The technician then repeatedly told me that the puncture was too large to repair and strongly recommended that I replace the tire with a new one, which would have required me to pay significantly more money. I have some knowledge of cars and tires, and based on the location and condition of the damage, I believed the tire could still be properly repaired. Therefore, I declined to replace the tire. In the end, at my request, the technician only temporarily filled the tire with air so that I could drive somewhere else to have it checked. I then took the vehicle to another professional tire shop. They inspected the tire and repaired it using a single mushroom plug. After the repair, the tire held air properly and did not continue leaking. This left me with a very simple question: If another tire shop was able to properly repair the tire, why couldn't this company provide the same solution instead of repeatedly telling me that I needed to buy a new tire? What made the experience even more frustrating was my communication with their customer service afterward. I requested a refund because the service I paid for did not actually resolve the problem. Their response was essentially that they had already provided a service and therefore I was responsible for the full charge. But my point was very clear: Yes, someone came out and performed a service--but did that service actually fix my tire? No. The tire was still leaking afterward, and I ultimately had to pay another shop to properly resolve the problem. The customer service representative kept repeating that they had "provided the service," but that does not address the actual issue. Providing a service and successfully resolving the customer's problem are not necessarily the same thing. I also told them that I understand there are labor costs involved with sending someone out, and I was willing to pay a reasonable portion of the labor cost. I was not asking them to provide the service for free. However, they refused and insisted that I pay the entire amount. Instead of taking responsibility for the fact that the original repair did not work, the conversation became a frustrating cycle of excuses and responsibility being pushed back onto the customer. If a roadside repair service cannot properly repair a tire, I understand that there may be situations where a replacement is genuinely necessary. But in my case, another tire shop was able to repair the exact same tire successfully with a mushroom plug, without replacing it. For me, this was an extremely disappointing experience from start to finish. The initial repair did not solve the problem, I was repeatedly encouraged to spend more money on a replacement tire, and the customer service team refused to offer any reasonable resolution afterward. I have saved screenshots of my entire conversation with their customer service and will be sharing them along with this review so that people can see the interaction for themselves and make their own judgment. If you are dealing with a tire emergency on the road, I strongly recommend doing your research before choosing a roadside tire service. Make sure you understand what repair options they actually provide and what happens if their repair does not solve the problem. In my experience, this service did not solve my problem. I ultimately had to find another tire shop and pay again to get the issue properly resolved. That is why I am leaving this review.

Fast and quality work at a very reasonable price! Jr. is very knowledgeable, helpful and answered…read moreall my questions. I would definitely recommend George's Tire and Automotive Center. Thanks!!

First time customer but I'll be back for sure. The staff were friendly and professional and the…read moreowner, George was awesome and super outgoing. A great hometown shop.