I had my kitchen redone by Master Custom Design beginning in 2016. It is not a very big kitchen (11'X19') and it was not rearranged, just cabinets replaced without repositioning them. It took 6 months for Master Custom Design to do the work because for weeks at a time no one would show up. After 6 months of continual prodding to complete the job I had to have another company come in to finish some details. I was happy with the look but within months of the completion, the door and drawer hinges began to fail. Less than 1 year later the doors did not soft-close and several drawers did not close completely. I called Rod DeBooth, the owner and told him there was a problem with the hinges and slides. I asked what kind of hinges they were, thinking we might be able to replace the broken ones. He said they were Blum hinges, which is a good quality and he said he would come and look at the problem. He never came or called back. I just paid an additional $2600 to have all the hinges replaced and new drawers made to accommodate the correct slides. When the hinges were removed we found that they were not Blum hinges, but Priman hinges, a very inferior quality and not as DeBooth stated. In fact, there were different hinges used, with a variety of screws of different lengths. I would describe Master Custom Design as being very unreliable and dishonest with very poor workmanship. read more