Excellent cleaners. Pricey but worth it if you can want it done right. Trustworthy w the finest of garments.

Was arguing with me about adjustments i wanted. refused to make changes I asked for, acted rude. Also a language barrier, had to repeat myself several times. When it didnt fit the first time, he charged me again to make the adjustments he should've made the first time. go somewhere else, paid as much at this tailor as i did for the suit read more

I have not even picked up my dry cleaning yet and although the girl working there is sweet I came home yesterday and looked at my receipt and couldn't believe that a dress, 2 sweaters and 2 small bra tops are $46 I have never in my life paid this much money for my dry cleaning before and I didn't even drop off a lot of things I dropped off Monday and they said that it would be ready on Friday for that amount of money you would think I would have it back in an hour wouldn't you? First and last time at this place. read more

Master Cleaners - Dry Cleaning Near Me - West Orange, New Jersey

He was such a sweet man who tailored my dress! Very timely. Will definitely be back soon.

We have been using this location for a few years now and have not had any issues. I have my dress shorts done here and they always come back cleaner than when I would take them elsewhere. While I have not taken any of my high end items here for cleaning or alterations I have had no problems with my day to day and midrange pieces. The service is good and the manager is always friendly towards me. read more

So thrilled to have found this excellent and convenient service, heads above your average neighborhood dry cleaner. The friendly and attentive owner laundered and press six of my husband's distressed dress shirts (with dark rings around the inner collar) to perfection. He also altered two of my high-end items, a dress and a faux letter jacket, and did a fantastic job. This is the best part--all my items, dropped off on a Saturday, were delivered to my doorstep on Tuesday--free of charge. It wasn't cheap but about the same price as my French seamstress (who moved out of area anyway). I recommend you take all your cleaning and tailoring business here, because they have high standards and really care. read more

The people here are lovely, the hours are good, and they do a good job with dry cleaning. I've also had a few curtains shortened here, and both times they did an excellent job. The last time, I was pleasantly surprised to find two sashes that the seamstress had sewn with the extra fabric. I didn't think I would need them, but ended up using them and the curtains look nicer with them. read more

DO NOT GO HERE. I needed a bridesmaid dress for a wedding at the end of the month altered and the man said he could do the alterations and made me pay upfront. I come back a week later and he had only hemmed the bottom and the dress was still huge on me and said "he did his best" after charging me $142 for a bridesmaid dress. I tried calling him to get a refund and he said "this was my best work" and would not give me a refund. I had the bride of the wedding the dress was for call him to ask him for a refund and he told her the same thing and said " I'm too busy for this I can't talk" and HUNG UP on her. Very disappointed and now have a dress that does not fit me. DON'T GO HERE. If I could give this place 0 stars I would. read more

Nothing short of amazing, very personable and friendly, I will never go to any other dry cleaner! 11/10 phenomenal service, so happy we found this place! read more

I can't say enough good things about Master Cleaners in West Orange. My family has been customers for many years. I've become quite fond of the owner and his wife. They're friendly and I always feel welcome. Their service is great. It's on-time and reasonably priced. Whatever I need is superbly done, whether it's dry cleaning, tailoring or stain-removal. I rate Master Cleaners a 10 out of 10 and highly recommend it. Ray C read more

I would give them zero stars if I could. The only silver lining in the whole transaction was that master cleaners could not spoil more than 1 item for me. They destroyed my wife's blouse by trying to dry clean it. There are many other cleaners in west orange, they ar far better. The asian lady over there is extremely sensitive and deaf to all the compliants. read more

I basically only get my cotton/linen shirts done here and have always been satisfied. Very nice owners but parking can be challenging.

THE WORST establishment in West Orange! The man who runs this place is absolutely psychotic! I went to know how much he will charge me to get my dress pants altered and he insisted in putting pins in place so that he cud alter it and when I told him I do not want to get it done there (b.c I felt like I was being forced), he was furious! He began cursing at me and when I left he followed me to my car and BANGED on the window with his hands! It was so scary! I was trembling when I called my parents and they told me to come home ASAP! So i highly DO NOT recommend going to this place for ANY reason! There are so many other dry cleaners that are run my normal people in WO! read more

I know the owner and his family personally. I'm a customer of their store in Cedar Knolls, and have been for many years. He was distraught when he told me about the bad reviewer who said he is "the worst" dry cleaner. He tells me that reviewer came to his store to alter a dress. After spending nearly thirty minutes with her, she asked how much it would be. He told her what the price would be, and she was flabbergasted. Then, she demanded that the work be done for twenty dollars. she kept taunting him with the twenty dollar bill held in the air in front of his face. He insisted that it would be more and then she through a tantrum. "F - you" a couple of times, and left the store screaming. He followed her to speak to her, and knocked on her car window. She sped away. Two sides to every story, right? Anyway, I too have never had a problem for many years, and know them to be honorable people. read more

Once again MasterCleaners to the rescue. Just picked up my clothes and much to my delight all the stains (even the ink)came out. My good suit and white shirt look as good as new. Thanks for saving me a bundle on replacing them. You are the best! read more

Not only ecologically oriented, but kind and accurate. He will deliver or you can pick up.His prices are fair and if you have an issue price wise, you just talk to him read more

I have had 2 extremely poor experiences with Master Cleaner in West Orange, NJ in the last 3 months. I took 31 items of clothing to this local cleaners with the logical expectation that they would be appropriately dry cleaned. None of the clothes taken to this cleaners were stained, damaged, or had any foul odors. However, when I picked up my 31 pieces of clothing, they all had a "chemically burnt" odor to them. I put so many items in the cleaners at once as I was preparing for a long trip. The clothes were ready on time and I picked all the clothes up 10 min before closing only to find that I could not wear ANY of the clothes for my trip the next day. I called Master Cleaners and spoke to the owner. After 15 minutes of explaining the issue and the language barrier, he told me to come back now and he will check them to see if they had an odor. I explained that I did not need him to "check for an odor." I was confident that there was a strong chemical burnt smell and that I was leaving for a trip in the morning but would return the items next week when I came back from my trip. Well... I took all the 31 items of clothing back to Master Cleaners 1 week after the incident. The owner remembered my complaint call, but he still proceeded to take 10 minutes to smell each item and tell me that he only smelled the chemical odor on 23 pieces. Trying to maintain my composure, I explained to him that, "the entire cleaners smelled like the chemical and he may have been used to the odor. But, the only resolution to my issue was to re-clean all of my items." With reluctance, he finally agreed. However 3 days later, I picked up my clothes and approx. 20 items did not have the burnt smell; but all the others still had the same chemical burnt smell. I lost confidence with Master Cleaner's ability to properly dry-clean clothes. I had to take the remaining 11 items to a "real" dry-cleaners because Master Cleaner in West Orange does a horrible job at dry-cleaning clothes!!! It is the closest cleaners to my home & despite the pick-up/delivery service the owner offered me, I will NEVER return to Master Cleaners again! read more