Did a good job. Had a suit dry cleaned along with several men's blazers. Friendly service and done…read moreon time.

Excellent job on all my stuff: dress shirts, slacks and jeans…read more Their later close time than the competition, is perfect for busy professionals.

DONT USE THIS PLACE! Absolutely horrible customer service!!! The guy with the clown painted nails…read moretold me after my laundry was already washing that they decided to close earlier that night and if my laundry was not dry then oh well. I will never be back. After he shouted that we had 5 minutes, he got into a confrontation and yelled he "didn't give a shit." Clearly.

Bad experience! I personally have been dropping off my laundry thier for over 20 years without a…read moreproblem. My wife went to pick up my laundry for me, nothing but problems. Way to much to explain. Just don't put yourself through the problem

Zero stars. Go literally anywhere else. The machines eat your money. When I called the contact…read morenumber for help I was met with a very rude toned message that literally said "If I don't answer it's because I am busy doing more Important things with my financial business" I never received a return call. The soap scum buildup on the washers is intense.

Saw cockroaches there today! I don't want that getting in my laundry!!!! I will be going elsewhere…read morefor now on!

This laundromat is small, not enough machines or folding tables. Small 20 lb load machines have…read morenext to NO water flowing. Will waste time and money. Clothes aren't clean. Help very rude as you may tell by the defensive way they respond to negative reviews. If you go there don't use 20 lb small washing machines AT ALL...

Went there around 1 o'clock on a Sunday to this smallish laundromat. Small top-loading machines,…read moreone or two loads, cost 2.25. For medium or heavy setting, add another quarter, whatever. Larger ones available. Dryers are $.25 for five minutes. The facility is clean and well maintained. Lots of signage about rules. Also, if it matters to you, the only "Art" on the wall was a big poster advertising United Healthcare. Stocked vending machine for snacks and laundry supplies. I give it about an 8 on the depresh-o-meter owing to the quality of the decorations, (see above). Cons- top 40 pop music blasting loudly. Pros - the guy who owns the car sales lot also owns this place, so he's on premises. All the machines were working order. Halfway through my wash, a whole bunch of people showed up and, owing to the size, it got weird and claustrophobic and there were crying babies, but that is to be expected and is no fault

Seems pretty clean inside however I smelled inside one of the drums to wash my king size comforter…read moreand it smelled musty. I added half a cup of laundry detergent from my detergent bottle to wash my comforter and the detergent dispenser had a lot of soap in side which I'm sure mixed with my laundry soap to make it sudsy. I did see the lady using "sprayway" to clean the detergent compartment however I don't think that will suffice to fully clean the detergent compartment. The inside of the drum smelled musty before I put my comforter inside and the other machine next to me had pet hair and it stunk so I didn't dare to use that one lol. Before I put my comforter inside the door was closed, this isn't good to properly let the washer ventilate to prevent the mold from manifesting and the musty smell from occurring. As you can see the washer suds immediately with little detergent added from my end . Would like to see the insides of the drums cleaned

Location Illinois Rd., Fort Wayne, IN Time 212 Sunday…read moreafternoon Finished 3:02 Amount of laundry, two loads colors and whites Cost per load 3.75 For a 2 load washer Cost per load 5.75 4 load washer Cost per load 7 minutes for .25 - 2 load dryer Cost per load 5 minutes for .25 - 4 load dryer Location on the depresh-o-meter 3 Payment Options: Excepts cash, has an Huebsch app that runs all of the machines in the laundromat that you have to download. I was pleasantly surprised to find the place was not thronged, even though I had waited much longer than I normally do to begin doing laundry on a Sunday. The laundromat itself is somewhat difficult to get into because you have to go down some winding roads and then it's situated on a hill so you have to drive up and into a hilly parking lot, Not fun, leaving can be difficult because Illinois road speed limit is about 85 The laundromat itself is laid out tolerably well, can be a bit cramped when there are people using the machines around you. Folding Tables are clean and plentiful. Machines new and I only saw 1 broken dryer. Can't say the same thing for the vending machine for food, which had a bunch of Post-it notes on it that just said " don't touch me". I can so relate. And there is an old school laundry detergent and softener dispenser for 1.25. I saw no staff around, I only saw the public, such as myself, a mixed bag of people doing enormous amounts of loads of laundry and people doing a backpack full. I did not have to wait for any machines and overall I would say that the experience wasn't terrible. I would give it 7 out of 10 bubbles.

My wife bought a leather purse at Macy's months ago. the zipper came apart and it was not under…read morewarranty. I found this business that not only fixed it but charged very little. Wow! I am happy to recommend them.

Work was just fine and done in a timely manner. Pricing was WAY higher than I expected. Yes, I had…read morea lot of items and one was a lined jacket but still for the amount of work I had done I felt it was just too much. 12 items with no breakdown listing of what the costs were when I was presented with the bill and the final bill was over $400.00. I do want to stress that the work was really well done just over priced.

Let me first say that I have been taking a fair amount of pants for alterations, as well as shirts…read morefor patches to be sewn on since I relocated to Fort Wayne in March 2025. Well over several hundreds of dollars for basic alterations. In early April I took a pair of jeans that were beginning to fray on the right leg to have the hem shortened [I have had her complete this process on at least another six pairs of jeans previously]. Approximately two weeks ago her husband called and stated that my pants were ready for pick up. Since I had already paid and she was busy as usual I took the pants and returned home. When I got home, I noticed that that right bottom HAD NOT BEEN REPAIRED. On Friday, June 26th I returned to Roza's to illustrate that the jeans HAD NOT been repaired. Roza had several customers in the business at the time, however in short, she stated clearly in front of the other customers that these were a DIFFERENT pair of jeans that I brought in. At first, I thought she was joking - this is the same woman that I stop in to say hello, brought flowers for her on Mother's Day; Treating Roza more than a business, but rather a friend - however, she was serious. At least three times she indicated that her process was 100% defect-free and I was attempting to get her to repair another pair of my jeans for free. I have been a Continuous Improvement - Process Improvement Manager for over 35+ years around the globe. EVERYTHING we do is a process, and therefore every process can be improved. Regarding her statement that her process was NEVER wrong, I wanted to provide data that even flying in an airplane or having major surgery is NOT 100% defect free. I have NEVER been so embarrassed, frustrated, or angry at a business where I was ACCUSED of attempting to get $10.00 worth of work by perceived deception. It took every ounce of self-restraint and ultimate respect for Roza to not confront her in FRONT OF HER CUSTOMERS, even though she had ZERO ISSUE with calling me a liar in front of them. As I have read in countless reviews Roza provides excellent work - which I 100% agree - yet I also have read many comments indicating that she can be rude as well. I called later and left a message indicating my disappointment in the way I was treated after being a customer for well over a year. Much to my surprise and further disappointment I received ZERO FEEDBACK. I believed in Roza and her business to the point where I carried extra business cards in my wallet and passed out to others that indicated they required alteration needs; Other businesses as well !!! Data indicates that for every unsatisfied customer they will tell at a minimum seven others - Friends, Co-Workers, Neighbors, etc.. - what unsatisfactory customer service they were given. Those Seven Individuals will tell others as well. DO THE MATH. Again, everything we do is a process; EVERY PROCESS can be IMPROVED... In closing, I will ABSOLUTELY wear the "Emperor's Clothes" before I EVER STEP FOOT in her business again.

I cannot recommend Roza enough. I had gotten my wedding dress altered somewhere else and it did not…read morefit comfortably. 5 days before my wedding I took my dress in to Roza she was able to alter my dress in time for my wedding. She seriously did an amazing job.

Full disclosure, I'm a friend of a friend of the owners of this business, but I LOVED their…read moreservice. I HATE doing laundry, so it wasn't a huge leap for me to have somebody else do it lol. They are new and local, and they actually picked up my laundry and delivered it when it was done. Deb got a couple of stubborn spots out of a shirt I love, and my laundry smelled AMAZING when it came back. Also, she was really nice and kept in touch with me. Quick turnaround, too!