I went today (8/9/26) after not going to the dentist for decades (embarrassed to admit) due to…read moreextreme dental anxiety. I had an AMAZING experience with a hygienist who was interviewing (I was told while checking out.) She was beyond kind, helpful, respectful and really made me feel comfortable (which I didn't think was possible.) PLEASE hire her as I want her to be my "go to" for cleanings. She was so knowledgeable and skilled at her job. I believe her name was Ashlyn but admittedly I was so nervous when she introduced herself so I do feel badly about that honestly. Overall the practice was clean, calm and relaxed. I was very impressed. Amy R

I am writing this review out of genuine disappointment and concern regarding the business practices…read moreat Central West Dentistry, as I paid for services that were not delivered as described. I returned to this practice in August 2025 specifically because of my past positive experience with Dr. Martin, who had always been sensitive to my severe dental anxiety. For my August appointment, booked for a cleaning, exam, and X-rays, I confirmed in advance that I required nitrous for the entire visit along with Valium. Instead, I was met with repeated pressure from a hygienist I had never met before about "concerns" with my teeth and gums, even though Dr. Martin had already examined me and said everything "looked good." The hygienist left mid-appointment to discuss insurance coverage with the office manager, leaving me waiting. When I asked to proceed with the cleaning I originally booked, she turned the nitrous off, switched to oxygen and I ultimately left without the full service. Because I care deeply about my dental health, I later scheduled Periodontal Scaling and Root Planing for today, the deep cleaning their hygienist recommended. I was told it would take two hours to complete all four quadrants and cost roughly $350 per quadrant. I prepaid nearly $2,000 and confirmed, in writing, that I required nitrous for the entire appointment and did not want any upsells mid appointment. Despite receiving multiple confirmations (two emails, three calls, and a text), the experience again fell far short. I flew into NYC specifically for this appointment and timed my anxiety medication with the appointment time to ensure treatment would go smoothly. When I arrived early at their request, the hygienist attempted to rush me into treatment before the nitrous had taken effect, contradicting their claim of understanding dental anxiety care. Then I was told I would receive injections to numb my entire mouth, something never mentioned during the booking process, not listed online in the procedure description, and not disclosed in any of our prior conversations. I declined and requested standard numbing gel. The "two-hour" Periodontal Scaling and Root Planing began at 4:02 pm and ended at 4:32 pm, 30 minutes total. Literally. I was then told the reason was simply, "Your teeth are in such good shape." This is especially concerning given that four months earlier, I was told (during a basic cleaning) that my gums were in such poor condition they needed to stop mid-appointment to verify insurance approval for a deep cleaning. Yet now, after paying cash upfront, all four quadrants were completed in just half an hour. It feels inconsistent at best, and at worst, like a bait-and-switch situation. I also paid $215 for nitrous oxide. Based on the photo I took, the machine displayed 60% nitrous / 30% oxygen. At no point did I feel the typical physical effects one would expect--especially when combined with a prescribed sedative. It raises the question of whether the nitrous tank was empty or improperly administered. I've had nitrous EVERY dental appointment for 20 years - i know how I'm supposed to feel, I repeatedly said nothing was coming and I was fully alert, yet another scam. To summarize, I paid nearly $2,000 for: * A two-hour Periodontal Scaling and Root Planing that lasted only 30 minutes * Four quadrants of scaling, when realistically only one or two may have been addressed * Nitrous oxide that did not appear to be delivered as represented * An exam I was told was required, yet I never saw the dentist at all. Oh and on my statement, it stated I received an Ibero scan - never happened and the receptionist said, well you weren't charged for it. LOL. I am requesting reimbursement for the nitrous charge, two of the four quadrants, and the exam fee. Patients have choices in dental care. If a practice advertises expertise in treating dental anxiety, the staff should be trained to actually deliver on that promise. Unfortunately, my experience demonstrated the opposite.

Marina is the best hygienist. Kind, gentle, thorough. Great…read moreDentists! Our family practice for over 30 years !

I've been going to West End Dental Associates for years. Even though the office itself is very…read morerun-down and in need of significant renovation, I always felt the dental care was good, so I overlooked the condition of the space. This week, I went in for my routine six-month cleaning and X-rays. Everything went well, and I was told my X-rays looked great. Before I left, however, a new dentist came in for a quick exam and told me I needed two dental procedures within the next couple of weeks. It didn't feel quite right, but I trusted the recommendation and scheduled the appointment. Something continued to bother me, so I sought a second opinion from a prosthodontist. After a thorough evaluation, she told me the recommended procedures were unnecessary and strongly advised me not to move forward with them. I called West End Dental Associates to express my concerns. I was told the dentist I saw was a new hire and that the head dentist would call me the following day to discuss the situation. Unfortunately, I never received that call. What concerns me most is not just that I was given what another dental specialist considered poor clinical advice, but also the complete lack of follow-up after I raised my concerns. That experience has caused me to lose confidence in the practice, and I will be taking my dental care elsewhere.

I've been Dr. Loflin's patient since 2010. I can say that he is an outstanding dentist, with great…read moreknowledge, experience. He is very gentle, kind. I've never had pain when I visit him. For me, the most beautiful quality is that he is extremely ethical. Would never force any dental work that is not necessary. A previous dentist told me I needed work on a tooth. Estimated to $2,000.00. Dr. Loflin had moved and I didn't know where his new office was. Luckily, I was thrilled to locate him. I went back to see him. He took X-rays of my tooth from every side, with a lot of attention. My tooth had no damage. I did not need the work. He could have agreed with the other, done unnecessary work and scam me out of $2,000.00. I know that he cares about me and does his best for me. I've sent a few people to him and they all "love" him. For me, he is the absolute best. I love him! Jasmine, in his office, is very nice, helpful. I cannot recommend Dr. Loflin enough! The best!

Dr. Loflin is the rare kind of dentist who genuinely puts his patients first. I came in expecting…read moreto need a procedure, but after a careful exam, instead of rushing into treatment, he took the time to explain everything and said we should just wait and observe for now. He could've easily done extra work and charged me for it, but he didn't. That honesty, along with his calm, caring manner and kind staff (especially Jasmine) really stood out. If you want a dentist who puts your needs ahead of your wallet, go see Dr. Loflin.

My favorite group of professionals I've never had such a pleasant and involved dental office…read more Quality service - So clean and they get you in and out! 5 stars P.S Grace and Jenny

I went in for a consultation regarding gum grafting and had a very positive experience overall…read more From start to finish, the process was incredibly smooth, and everyone I interacted with was kind, professional, and welcoming. The consultation was thorough, and everything was explained clearly, which I really appreciated. I also valued the upfront and transparent pricing. The only concern I had was being told I would need a deep cleaning prior to the gum grafting, which differs from what my regular dentist has advised. Aside from that discrepancy, I was very happy with the level of care, communication, and overall service.

For all those people living on the upper west side and have teeth or need teeth…read more I'm urging you to make an appointment at CPWD. Dr. Shipper and Dr. Vogel will take expert care of you. Everyone on the staff will treat you with loving care. I have been with them for more than 40 years, and have not had a bad experience. I'm happy to recommend them to you.

I have been a patient in this practice for a zillion years, first with John Lhota, DDS, and now…read morewith Romney Piamonte, DDS. I have consistently received top notch dental care delivered in a friendly and professional manner.

Continuously kind, gentle and professional staff. I come all the way to the east side for their…read morecare. Highly recommend!

My experience with Zen is too long for you to read! They worked on a tooth that had no pain, and…read morenow it does and I've spent about two years dealing with the problems. I had to go to a specialist to try to fix their mistakes, but my bite will never be the same. The worst part is, there was a hygienist there whom I adored, one that was left over from the previous owner. I hated leaving her, but I couldn't bear the dentists and their mistakes. I left this practice, and you shouldn't start with them!

Was a patient of MDA for 3.5 years - experienced the same type of rushed and anxious environment…read more Had an implant done that was definitely sub-optimal. The staff seem competent but there seems to be turnover pressure that reduces quality of care. After leaving MDA for another dentist, I found that there were some problems with my implant and gum recession that were completely missed by MDA. I regret sticking with them for as long as I did

I stopped going to MDA because the dentist I had left the practice... after less than a year, so…read morethat's concerning. Every time I went to MDA, I felt like I was inconveniencing the dental assistants, and everyone seemed overworked and stressed, which is not something you want to experience as a patient, especially with dental anxiety. I informed the practice that I wanted to leave, which should have been a "thanks for trusting us, we're here whenever you need us" conversation. MDA will not stop calling me, telling me it's been __ time since my last visit and I should return. I finally just blocked the number after telling them multiple times to stop calling me.

I went to the Dentist associates. I love the friendliness of the staff. I will not be returning,…read morebecause,l thought the grant would cover,much more than was shown. If,the grant covered more,this would be my dentist permanently. I can't afford,what they are asking. I need to much done. Will not return...

This is unfortunate because just yesterday 5/26/26 I considered this dental office 5 stars …read more Because I needed a procedure done during covid restrictions and this office went above and beyond. The customer service was great and the manager at the time stated he was grateful for my union insurance during tough times. Recently I had a x ray and awaited approval for a reoccurring procedure. This time I noticed a downgrade in customer service and this office wanted over 2000 dollars for the same procedure they performed in the past for 100 Co pay ? They stated they no longer have specialized dentists only contractors? Disappointed!

Dr. Padukone is careful, kind, and compassionate. We have been going to him for years. He saw me on…read morethe Friday before a long holiday weekend when I called in a panic -- I had an emergency and my regular dentist was away. I went to my old dentist's assistant and he did something so painful and awful I was sure I was in for big trouble. I looked on yelp to see who might see me. We had never met, but Dr. Padukone squeezed me in and was able to explain what had gone wrong. He called me over vacation to see how I was doing. So unbelievably nice. Now my husband and two kids are his patients and they won't go to anyone else. We are all loyal fans.

Aside from being a kind gentleman, Dr. Padukone is a professional who knows his business. I have…read morebeen going to him for several years, and recently I complained about some pain. He immediately referred me to a wonderful endodontist who was able to correct two old root canals. Dr. Padukone then filled and sealed everything so I can enjoy a pain-free vacation. Thank you, @DrMaitreyaPadukone and @DrMahuaBosePillai. Job well done!

NYC Dental has been treating my now 97 year old mom for several years and I couldn't have made a…read morebetter choice for her care. Dr Mick and all the dental professionals and staff there always take the extra time it requires dealing with my mother's age and dental challenges. Couldn't ask for a better situation for her dental health and my peace of mind in caring for my mom. Thank you all there at 209 NYC Dental!

I highly recommend 209 NYC Dental and Dr. Reddy! I was visiting from out of town and began…read moreexperiencing severe dental pain, so I needed an emergency appointment. Thankfully, 209 NYC Dental offers very flexible hours, and I was able to schedule an appointment within 3 hours. From the moment I arrived, the experience was seamless. The check-in process was quick and easy, and everyone was welcoming, kind, and informative. I was immediately taken back for X-rays, and once those were completed, I was promptly brought in to see Dr. Reddy. There was virtually no waiting, and my entire visit took no more than 20 to 30 minutes! Dr. Reddy was wonderful! She was patient, attentive, and thorough. She listened to my concerns, carefully explained what was causing my pain, and walked me through the procedures and treatment options so I fully understood everything. She then referred me to another dentist within the same practice who could provide the treatment I needed, making the entire process incredibly efficient and convenient. I truly appreciated the professionalism, compassion, and efficiency of everyone I encountered. If you're looking for a dental practice that values your time, listens to your concerns, and provides excellent patient care, I highly recommend 209 NYC Dental!