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    Central Park West Dentistry

    4.5 (224 reviews)
    Closed 8:00 am - 8:00 pm

    Services - Central Park West Dentistry

    Cavity treatment

    Dental bridges

    Crown installation

    10 More Services

    Crown cleaning

    Dental exams

    Dental implants

    Dental sealant application

    Dental veneer application

    Oral surgery

    Tooth bonding

    Teeth cleaning

    Teeth whitening

    Tooth filling replacement or repair

    Central Park West Dentistry Photos

    Recommended Reviews - Central Park West Dentistry

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    Crown that fell out

    **My new crown fell out 2x in less than 2 months! 11-year patient** CPW's culture has always been business first, patient last. Their general demeanor is cheerful, but casual indifference. They don't understand nor care about what it's like to be a patient with them. You'll often get wrong, conflicting information about your bills and procedure costs across many staff who never seemed aligned on your procedures and statuses. They've declined fast in the last 2 years. For my last cleaning in June, I was charged for services without asking me permission leading to a surprise bill and always subjected to general pushiness around extra procedures. Recently, they urged me to get a crown - they said it was time sensitive. They never talked me through how they work with Care Credit (financing) or had a verbal conversation with me. My bill breakdown of what I owed the day I paid with Care Credit wasn't explained in context with insurance coverages/total price or given to me in a printed form - just 1 charge on the invoice. Their entire team mislead me to believe that I would get a reimbursement for a 2-part crown procedure. I chased them for 3 months only to learn that the money I had been chasing was their payment from the insurance co. not mine so they wasted my time. Then, the crown fell out after 2 days post-procedure and then again after 7 weeks after re-cementing. This required me to make 2 trips to their office which is a 40 minute commute each way for me. I had to cancel my Saturday plans abruptly on my days off to deal with it. No apology or no partial refund for any inconveniences. The Dentist essentially said the 2nd time, that he already explained cement is tricky and that this is normal for this thing to fall out and I just have to keep coming back (as if I have nothing more pressing to do than come back for on-call fix it appts.) When asking for some relief/discount for the inconvenience, I was given a letter today from the Owner that they will no longer provide services to me as a patient, which I believe is a cover your -ss letter for when this crown falls out again. The dentist was turned off that I was quiet and he was very rough in handling my mouth - I felt gagged and at times was in pain due to pulling and poking my gums with sharp tools. After all the above, are they thinking I'm going to lather them with flatteries and pleasantries? They offered me no charge for the re-cementing - did they think I would actually pay for that? Again, zero clue on patient experience. I started to realize this place wasn't for me after the 1st crown fell out and seeing the depth of dysfunction/disorganization in this office. I went to a new dentist. It turns out, my new dentist said my teeth didn't require 4 month cleanings, special floss/wash and extra deep cleanings that CPW charged me for. The patient communications were simple and clear. No upselling for sealants, implants etc. My story is not the only one here about experiences with CPW. They can't handle criticism and are really lacking in how to write and deliver effective patient communications. Had the Owner not sent me the letter today where he gaslighted and blamed me for billing confusion, I would not likely have posted this review since I wanted to forget this entire decade with them. Over time, you'll see their true colors. And, I suggest you think carefully, before you decide to choose this place. *They will post gaslighting comments, but just read yelp and google reviews from long-time patients

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    Ask the Community - Central Park West Dentistry

    Do u take health first insurance?

    We’re not a contracted provider with Healthfirst, but you’re still welcome to come see us! We can provide the paperwork you’d need to submit a claim directly to your plan for partial reimbursement using any available out of network benefits. If… Read more

    How much for a cleaning?

    For people without insurance, our self-pay new patient wellness special is $450. That includes a cleaning, comprehensive exam, full set of x-rays, oral cancer screening, and fluoride treatment. We also offer a membership starting at $59 a month that… Read more

    Do you accept Aetna?

    We do! Our general dentists are in-network with Aetna DPPO plans.

    Do you accept Delta Dental?

    Hi Henry, we do! Our general dentists are all in network providers with Delta Dental Premier plans.

    Hey guys! I work for apple and was wondering if you guys are within MetLife PDP plus network?

    Hi Kelly, Thank you so much for your question! We accept MetLife as out of network. We have a lot… Read more

    View All 7 Questions

    Review Highlights - Central Park West Dentistry

    My hygienist, Diane, made me feel incredibly welcomed and was so personable, she felt like a friend.

    Mentioned in 30 reviews

    Read more highlights

    Central Park West Dentistry - generaldentistry - Updated May 2026

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