Awesome shop, helpful employees. Give them a shot if you're looking parts, they most likely stock…read morethem

Terrible customer service. Did not deliver as promised. I got no response for days. Then they…read moreclaimed I was non responsive.

My first & possibly only time getting to go here since I'm moving and after looking for a new place…read moresince Bob's closed, this place did not disappoint! Joseph Rufiange and his team-personable, professional & likable I have met in a long time! Not gun snobs or know-it-all's like I've experienced with other places that shall remain nameless! The facility is quite spacious and very clean and the atmosphere is great! Up-to-date lanes and plenty of room to just enjoy yourself! Hope to get there again some other day in the future! Joe and team - don't ever change!!!

Tense, hostile and rude environment. We get it : guns go bang bang and dangerous. And You're busy…read more But you literally feel more welcome checking in to a prison. Thats how it feels here. Ever watched Seinfeld's "Soup Nazi"? Well if he was this shops Asian American manager and rangemaster vs an Armenian American, that's how you are made to feel. I was literally thrown out of the shop by this guy after CALMY telling him to be PATIENT as I was looking for my drivers license and FFL info while making an $800+ purchase and spent $200 at the range. I'm 55 and have NEVER been thrown out of ANYWHERE in my life. The customers around me were frankly as shocked and stunned as I was. I never raised my voice. The manager himself let him get run away angry for my suggesting he needs to calm down. This place is ESPECIALLY hostile if you are from out of state. How many times was I barked at for my license to carry and had to explain - again - that I'm out of state and looking to do a purchase and FFL transfer. Guys, if you don't want out of state buyers in your store, just Say so on your website or put a sign out on the front door. Because that's the message you're Staff is giving. You're not special. Anyone can click to buy on your website or 1000 other websites. We come to your store, it's because we want to see the products in person and I made the effort to come there for that reason. If you do not want that business to say so in advance, don't waste our collective time. Contrast all of this was my experience just the day before at the Sig Sauer Experience Center in New Hampshire. Extremely friendly and informative. Actively encouraged me to purchase at local gun shops. Which I tried to do here in gratitude for being allowed to test 2 firearms which I was then prepared to buy. But then tossed out of the store for having the temerity to politely ask for patience and respect from the manager! I was respectful of all their many rules and requirements. I was not treated reciprocally. Lastly, I allowed almost a week after sending a calm and considerate Email to the store owner detailing my experience and receiving no response. I'm not the kind of guy who just runs to Google or Yelp to leave one star reviews. They've had full opportunity to at least acknowledge receipt, which they have not I'm a small business owner and manager. If a shop has a problem like this, it all stems from on high. Because the owner establishes the tone of the store or condones bad behavior. Joe : you have a problem here. You need to step up and address it. Everyone can appreciate that Firearms can be dangerous and lethal. However, that does not condone Creating a tense And unwelcoming environment. Because that's what you feel when you come into this place. You can see it on everybody's face who's a client in there as well, Especially those people in line waiting to either check in or check out of the range. Of the five of your employees I dealt with, only one seemed to have any sense of warmth towards clients. Given your inability to even respond to constructive criticism, You also need to take a moment To consider how you are enabling this behavior.

We have taken several courses but this was by far the best course that we have ever taken . Dan is…read morevery knowledgable and interesting and we definitely learned so much . This is a must take course for anyone interested in carrying . EXCELLENT !!!! Denise & Rich

From the owner: We are a progressive and forward thinking team of firearms instructors with backgrounds in Law…read moreEnforcement, Military, Contract Security and Personal Protection, with a combined firearms training and experience of more than 25 years. We promote the safe handling, cleaning, and storage of firearms and ammunition through classroom and live firing range instruction. Our courses are interactive, educational, and most importantly safe. We offer Massachusetts License to Carry Certified Courses, Utah CCW Classes, as well as all NRA Courses.

The 'Certified MA Firearms Safety' class was FULL of useful information for a beginner, like…read moremyself, but also could serve as a refresher course for those who have more experience. Daniel had a deep knowledge, and passion, for the topics discussed and he encouraged open discussion/Q&A which kept the class seemingly effortless. The process of pursuing an LTC for the first time (or ownership of any firearm) can very well be an intimidating process initially and courses can be stuffy/awkward but Daniel really helped one to digest the very serious topics, responsibilities and laws of gun ownership through engaging conversation, an open dialogue and a wonderful presentation. I'd certainly recommend New England Firearms for anyone, at whatever phase, while pursuing fire arm ownership in MA.

Brian was a great instructor, I was very nervous going into this class about owning a fire arm he…read moremade me feel very comfortable and confident.

this course was very interesting when i signed up for this course i was nervous but the instructor…read moreMike was great he went over everything with us can not wait to do the second course which is actually going and using the hand guns. Cheryl

What an amazing experience from start to finish. Mike is patient and thorough and makes the firearm…read morelearning experience fun and relaxed for everyone that attended. He has great communication skills, was open to questions and is just a genuinely good and honest person. You'll learn everything you need to know with this course, even if you have no experience with firearms. Firearms can be frightening, but Mike has a way of calming you down to understand that when the proper procedures and safety precautions are followed, they can be handled safely. Mike also shows you tips and skills that may help you in real life scenarios, especially some that could potenially save your life. I'm grateful that I took my course here. Highly recommend Mass Firearm Safety Training for your Massachusetts License to Carry.

Knowledge and friendly. Good inventory. Sure it's busy but that confirms you are in the right place.read more

Have bought 2 guns from them in the last month. Second sale went a bit sideways but after talking…read moreto Carl the owner, he got it all sorted and made the pricing correction with zero hassles. Small place, sometimes you need to wait but it is worth it.

What an amazing place, very friendly and professional staff, everything was about safety and…read morelearning how to shoot 5 different guns with lead free ammo. Also offer classes to get your LTC. Brought my niece from Sweden. Highly recommended!

Handgun licensing class taught by Mike Janus was a painless way to get the course completion…read morecertificate required to apply for the MA license to carry. Mike is a great teacher who makes sure that you know what the most important takeaways are. Expect the class to last about 7 hrs (with breaks) and bring a snack and a sweater if you get cold easily.

I registered for the NRA Basic Pistol Class, along with my partner and my friend. We repeatedly…read moreemailed and called the instructor listed on the website-- Claudia Stewart, to confirm our registration and she never returned our calls or emails. Although we were skeptical, we got up early on a Saturday and made the hour long trek out to Ayer, Mass to go to the class anyway. On the website it says the Basic Pistol Class was started at 8am. However, on the NRA website, it said the class started at 8:30am. We arrived at 8am to be safe and waited for 45 minutes. No one ever showed up and the class did not happen. It should also be noted that I had to dig online for the address of where the class was supposedly being held-- I finally found the address listed in Ayer on the NRA website. Obviously, I would not recommend taking a class with BeSafeFirearmsTraining. My partner and I mailed a registration form and a check for $200 and have yet to hear anything from the instructor Claudia Stewart (thankfully, she has not cashed our check). It cost our friend $35 to cancel her check. Individually, the course costs $125 each! There are much cheaper courses offered in the greater Boston area and they have good reviews.

1st, the supervisor Camden along with all staff are excellent. As a female, competitive shooter, I…read moredeal with a lot of condescending know it alls. I typically shoot at the ranges. I belong to, where people know me. Nobody knows me at Granite State. It was so nice not to have a man hover over me, putting his two cents in, before I even pull the trigger. I was offered help to reach the target stand (which I was grateful for since there were no stools). Other than that, I was left alone, which I was very grateful for. Note, I went on a Saturday afternoon and the place was slammed. Make a reservation before you go. Very safe and family friendly

I give a 3 which I believe is fair…read more Pos: They're super friendly, so much so that I drove from Boston to come shoot Neg: On the phone I asked if they had a Glock-45 9mm that I could rent. I was told yes. Then was told to call back an hour before coming up so they could reserve a lane for me. I did. Got there, and was told I needed to have a friend with me. I was not aware of this and he told me that he "always says that on the phone". I chose not to argue, but I know for a fact I was not told that over the phone. I would have questioned as to why I needed someone with me because I thought it was odd. If someone is that determined, they could go to an LTC class and just do it anyways so that policy just seems redundant. Idk that's just my opinion, but I did not appreciate driving up here expecting to shoot on a Saturday night then having to go home.

Fantastic store, and excellent service! Being a 'newly reaquainted' owner/shooter, I've been trying…read moreto find places I feel comfortable shopping from selection & prices to quality of service. Merrimack Firearms is a welcoming business that so far has provided a very down to earth approach to sales, and the prices have been at or below 'bigger stores'. This weekend i settled on a Leupold Delta Point Pro red dot for my favorite pistol and not ONLY did MF have the best price by FAR, but they even mounted it and aligned it for me at no charge! Exceptional service I was not expecting! I dont want this review to be about other dealers, but its worth mentioning that another local dealer makes VERY clear their position in their signage, and frankly it's pretty off-putting. No matter your opinions, when you outwardly express them, you are alienating 50% of your potential clientele, in my case folks with ability to buy. Not at MF. Excellent serivice and product will have me coming back for years im sure!

Great Gun Shop, very Knowledgable about everything they sell, Customer Service and Customer…read moreSatisfaction is first priority. Even if you don't make a Purchase on that first visit you are still Guaranteed to walk into a Friendly Atmosphere always ready to answer any Questions you might have. great Prices!!! Always a Pleasure doing Business at Merrimack Firearms Merrimack NH. I've Never had a bad experience there and will continue to be a Valued Customer!! You Won't Be Disappointed!!!!!