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McGaheysville, VA

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Massanutten Adventures

3.1 (21 reviews)
Open • Open 24 hours

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Timothy P.

The entire kayak experience was fantastic. I walked up, bought some water shoes from their store that has most of what you may forget to bring, then purchased a ticket. The team was welcoming, helpful, and hilarious (the bus entertainers aka the tour guides). My take away is when you hear the words "self guided tour" it means good luck, we hope to pick you up at the end of your seven mile journey. I made it! And now I'm sore!!! Definitely recommend it!

RUDE  MIKE PASTOR 'main staff guide'

WORST SERVICE EVER!!!! When we arrived for our excursion today, we were treated with incredible disrespect, rudeness, and intimidation by the main staff "guide" Mike Pastor. He was condescending and showed zero consideration and zero curtesy. I had forgotten my daughters closed toed shoes and rushed back to the condo to get them (before the time to leave on the bus) and Mike was a complete jerk about it. He was extremely condescending to my friend and her daughter in front of all other 20 customers present!! He intimidated my friend, her daughter and my daughter's, alike. He kept yelling, "if you can't swim you can't go!!" He yelled at my friend in front of everyone. He made her feel SO uncomfortable! How would he know if she had a disability, or not? Either way, HE TALKED SO TERRIBLE TO HER!! He even told her that her mask wasn't appropriate!!! THERE WAS NOTHING WRONG WITH HER MASK!!! He was so harsh with his tone and tongue and attitude that my friend and her daughter were afraid to go on the excursion and backed out. HE WAS EXTREMELY RUDE!!! HE TREATED HER LIKE TRASH in front of her daughter and everyone else!! I will NEVER use this companies "services" again. Just because there are no refunds, this does NOT give the main staff "guide" the right to treat customers like this! WHAT HE DID WAS WRONG!! Even the other staff members seemed shocked at his behavior; I could see it on their faces! He wouldn't listen to any explanations!! I paid a lot of money for a NEGATIVE EXPERIENCE!!! I have been in a career for decades and would NEVER treat my clients this way! Mike Pastor was completely unprofessional and completely inappropriate!!! His behavior was inexcusable!! DO NOT USE THIS COMPANY! HORRIBLE SERVICE AND WORSE COMPANY EVER!! ....Here is a picture of the main staff "guide" Mike Pastor....

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Review Highlights - Massanutten Adventures

“Most of the trip was like a lazy river, but with some quick, low rapids to make it a little spicy (in a good way).”

Mentioned in 8 reviews

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Shenandoah River Outfitters

Shenandoah River Outfitters

3.6(102 reviews)
30.7 mi

Tubing Review: We had an amazing time. Was is exhausting,…read moreyes. Worth it, yes! Owen was great. He was a great driving the stick shift bus back to the outfitters. It was nice being dropped off and picked up. We did have issues with our card online, but when I called in to book, Nancy was helpful. She got us all situated and sent an email to confirm. We filled out waivers online which was a breeze. We watched a quick safety video, picked up our lifevest and were on our way. The water was the perfect temp, and it was clear. Tips: bring snacks and water. You are out there 4-5 or longer hours. Especially if the water is low, which ours was. We used a waterproof bag and had no issues. We used a tube with a cup holder which was nice. I wore my life vest out of precaution even though I can swim, plus it made it comfortable for my to use it as a neck rest. I've noticed people mention in previous reviews that the bus was dirty ect. Um, you're in the woods. If you get picked up after many other groups the bus will be dirty as everyone is wet coming out of the water no matter what activity you choose. I would not own a brand spanking new vehicle for this type of environment and job. Used is best and saves money I'm sure. Wear a hat and sunglasses, put in that sunscreen. Bring a waterproof phone case/bag. You will have no service out there so put it on airplane mode and use it as a camera.

Fun experience for floating down the river! Great service, chill vibes, great staff... I'd go back!read more

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Shenandoah River Outfitters
Shenandoah River Outfitters
Shenandoah River Outfitters

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Front Royal Outdoors - Kayaking

Front Royal Outdoors

3.9(83 reviews)
44.0 mi

More like 3.5 stars. Tubing on the river was fun and our family of 5 enjoyed it. Our kids are 5-9…read moreyears old so we had to keep an extra eye on them and help them a little. We used the strap that came with the cooler tube to strap my youngest child's tube to another one. One employee told us we could purchase another strap to tether them together but then the employee in the shop kind of scoffed and said it wouldn't necessary. It was definitely necessary! We had to paddle after all the kids cause their arms and legs are too short to even reach the water and paddle themselves. The employees really didn't do a whole lot of customer service so I'm not really sure the tip (which was paid in advance) was worth it. We even had to carry all our tubes all the way back up the hill after we finished. The river itself is mostly calm and it is a beautiful area. But there was quite a bit of algae/scum in the slower moving water which grossed out the kids lol. And the island where we stopped to each lunch had some trash on it. Overall tubing was a good experience but the $200+ price felt like a lot for what it was.

Our float was nice despite the river being low and getting stuck a few times. However, the guy…read moreworking the front desk (the owner? I don't know, I see what I assume to be the same guy mentioned in several other reviews) was *incredibly* rude. I can't understand this; I own a business and if I ever spoke to a client like that, they would never hire me again. So I guess he doesn't count on repeat business? The guy driving the shuttle was nice enough but I also don't understand this whole tip jar thing for boating companies. All the guys do is drive us a few minutes down the road and unload gear. Is that not their literal job? Why isn't the company paying them a living wage? I'd definitely scope out other places given the customer service at this place

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Front Royal Outdoors
Front Royal Outdoors
Front Royal Outdoors - Packed sammichs and drinks for our 4hour long float.

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Packed sammichs and drinks for our 4hour long float.

River Riders - My CrossFit Group!

River Riders

4.0(590 reviews)
82.9 mi

We spent a full day at River Riders, splitting our time between the Harpers Ferry Waterpark in the…read moremorning and the Aerial Adventure Park in the afternoon. It was a great combination for both the kids and adults. The inflatable waterpark kept the kids busy for the entire session. El Jefe, the large slide, and Thor, the climbing tower and slide, were our favorites. I strongly recommend booking one of the first sessions during the summer. We went early when it was less crowded, and it became noticeably busier later. In the afternoon, we completed the green and blue aerial trails. Both were a lot of fun, and the progression from one to the next worked well. Overall, River Riders is an excellent choice for families or groups looking for an active full day near Harpers Ferry.

I am posting this review to urge prospective guests to exercise extreme caution and to call on…read moremanagement to address severe safety oversights. Despite having prior rafting experience and maintaining strong physical fitness, this individual tubing trip presented hazardous conditions with virtually no on-water safety support. ​Key Issues Observed: ​No Helmets Suggested or Required: Helmets were not recommended, suggested, or provided for navigating rocky rapids. I capsized and hit my head on submerged rocks--a dangerous hazard that warrants clear guidance and mandatory head protection. ​Zero Rescue Personnel: No river guides or safety kayakers were stationed along technical sections. When participants were pinned against rocks or stranded in strong currents, there was no staff to assist. ​Inadequate Instruction & Extreme Strain: Relying solely on arm paddling through boulder gardens offers minimal control and quickly causes physical exhaustion, even for fit individuals. ​Equipment Failures: Some tubes were punctured by sharp rocks, leaving guests stranded in turbulent water with no emergency extraction protocol. Commercial river outfitters have a basic duty of care to provide essential protective gear, clear instruction, and active supervision. I strongly advise making sure these safety practices are in place before booking unless you have experience and are comfortable without the precautions.

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River Riders - Watching the water go by

Watching the water go by

River Riders - Getting some sun

Getting some sun

River Riders

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James River Runners - Cool rock island

James River Runners

3.5(20 reviews)
44.5 mi

We decided to do a little kayaking at the last minute, and James River Runners was able to fit us…read morein for a 3-mile paddle. We showed up for our 12pm float, signed our waivers and loaded up into their van. They load and unload the kayaks and paddles while you pick out your life vest. The owner ( i believe) drove us to the starting point and explained the features of the river to us. He told us that at the halfway point there is a beach area that many lunch at and that there were rapids at the end of the ride. He told us it's a fun little rapid that was nothing major but if we wanted to avoid it, just veer to the left. I went through it of course, but when I turned around, my buddy was laid over on his side. Apparently, he missed the narrow passageway because of a preteen in a tube was in the way. I laughed so hard I almost peed myself. Anyway, you can canoe, tube or kayak with distances of 9 or 3 miles. The 3-mile float took us about 90 minutes if I had to guess. Honestly wasn't paying attention. We really didn't paddle, just steered from time-to-time and let the current do its thing. My only complaint is their snack selection was limited. We drove up from Appomattox Court House and there wasn't a lot of places to stop along the way. Not their fault but having some beef jerky would have been swell.

We pre booked a group of nine prior to arrival after calling directly to have a few questions…read moreanswered. I'm unsure who we spoke with over the phone but they were pleasant. First hiccup was check-in when the parking attendant couldn't find our reservations because she confused the first and last name of our reservation. We were frustrated trying to locate our reservation confirmation with spotty cell service and calling a similarly named company to confirm we were at the right location. She was apologetic after the mistake but didn't provide much direction after our waivers were signed. We walked to the building to confirm our reservation again and had to request life jackets for the children in our group. Life jackets are provided free of cost. We waited for other groups to gather for a brief instruction which included information on an island that can be stopped at, some points of reference for the tube float and instructions for exiting/ time to return by. The gentleman instructing was kind and personable. Transportation is provided upriver. The bus left after confirming everyone had a tube with no further instruction and no staff stationed at the entry point. We had no instruction that there was a basket with rope at the side to rope tubes together. This was pointed out to us by others tubers that were present. We spent the extra $10 for a 'cooler tube' which was a regular tube with two pieces of rope tied on to form an X in the center. We had to add ropes to our cooler tube to ensure our backpack cooler stayed in the tube. The entry point was nothing more than a step sandy path directly into the river. Shoes are required and a necessity as the depth varied and there were a lot of large rocks/ fallen trees that were difficult to see underwater. Once settled we joined many others on the river as it was a hot July day. The float was enjoyable for the most part although one of the ropes that I used to attach my son's tube to mine broke (not came untied) in the river which was frustrating. We opted not to stop at any islands and there was no signage for our float other than where to exit. The exit itself had some small rapids and I felt that the current picked up close to exiting. There were staff at the exit but they offered to cut ropes and take tubes to shore not to offer any assistance to those exiting. Again the depth fluctuated and there were large submerged rocks at the exit which were difficult to see/ navigate underwater. While this was my first time tubing, I have canoed and kayaked (in another state) before and was not as pleased with this experience as I have been with prior river rental experiences.

Photos
James River Runners - Paddling along the 3 mile trip

Paddling along the 3 mile trip

James River Runners - A day on the river is a good day

A day on the river is a good day

James River Runners

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WILD GUYde Adventures

WILD GUYde Adventures

5.0(34 reviews)
9.7 mi

Awesome experience with Lester! Our Scout Troop had an outstanding time caving. It was a full body,…read morelearning, and physically challenging experience. We learned about the caves and how they were formed, proper gear and safety procedures, navigation in the caves, and ways to help fellow team members in the cave. We turned out our head lamps and experienced total darkness. Lester did a great job of breaking it down and making everything understandable to our younger scouts. This is worth the cost and is affordable for what you experience. Warning: this is not a tourist cave with lights and massive groups walking around, this is an amazing underground event, crawling, squeezing through tight spaces, pulling yourself and team over ledges and walls. Look forward to our next trip.

We had the absolute most amazing time with Lester! He was a wonderful tour guide and also taught us…read moremuch more about caves than we expected to learn. He taught us how to safely spot or catch someone in front of us if they're falling back, he taught us the different whistle signals used, and how to use a compass! I had no idea that I didn't even know how to use a compass in the first place. Once he navigated us about halfway to our ending point, he had one of us navigate the rest of the way using the cave map and our compass, and then had us switch on the way back (there were 2 of us). We had never caved before, but he saw that we are the active type, so he not only led us horizontally through spaces, but we also got to go vertical and climb up and down spaces. I couldn't stop raving about our experience afterwards. This tops the list of most exciting things I've ever done, and most unique as well because I can't say I know anyone else who has ever done caving. On our way home, we stopped by Luray Caverns and it was really cool walking through with newfound appreciation. We were able to point out things and appreciate how it was formed in ways we never would have beforehand. The only issue is we wished we could have strayed off the beaten path and explore more nooks and crannies the public doesn't get to see! If you're questioning whether to book a tour with Wild Guyde, I would without a doubt recommend it. If you think you might get claustrophic, I had the same fear going into this, but the cave is very open and even when you're crawling you still have plenty space around you that you don't feel trapped. Plus, you don't have to do anything you don't want to or feel comfortable with! I promise you won't regret it.

Photos
WILD GUYde Adventures
WILD GUYde Adventures
WILD GUYde Adventures

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Massanutten Adventures - rafting - Updated October 2026

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