I was there and I was treated very well. Love it here. Definitely come back recommended.read more

This was one of the most horrific and uncomfortable experiences I've ever had at a spa. What I…read moreexpected to be a relaxing massage turned into something completely unexpected and disturbing. While I was lying on the table, the masseuse suddenly climbed up onto the board and began walking across my body while holding onto the ceiling for balance. She applied pressure using her feet while pushing upward against the ceiling. When she reached the center of my back, she actually jumped on my back three separate times. It didn't stop there. When she moved toward my arm, her bare foot went directly into my hand. At that moment I was extremely uncomfortable and just wanted the entire experience to be over. The next morning I woke up with my back covered in bruises. A massage should never leave someone feeling injured and shaken like this. I would not recommend this place to anyone looking for a safe or relaxing spa experience.

Always a wonderful experience at Hand & Stone!! I have been…read moregoing there since their opening. You will not be disappointed try their services soon Plenty of parking too!

My sciatica has been really bad this past week, and I have to work over this next weekend as a…read morebartender. I decided to finally try Hand and stone. The receptionist was extremely helpful over the phone, and when I arrived. On the paperwork, I listed that my problem area was my lower back/sciatica. While filling out paperwork, I noticed that I had to agree to my gluteus maximus being massaged through a sheet. Not a problem as the sciatica leads into the gluteus area. My masseuse came to get me and I explained to her thoroughly that I just wanted to focus on my lower back for the hour. I was detailed with her explaining that the left side hurt worse and that I am a bartender, and need to get some treatment there before the busy weekend of work. She asked if any other areas would like attention. I told her that my neck could use a little bit of attention, but that I wanted the focal point to be my lower back. She begins the massage and a lot of emphasis was put on my upper back but I put my trust in her and figured that I needed it. My upper back is messed up too. It's not causing me to limp at the moment, but it did need some work. Then after about 40 to 45 minutes, she tells me that the hour long massage is up. We had started at 1:15, and it was just a few minutes before 2 PM at this point. I commented to her that she didn't get to my lower back and asked if she had another few minutes. I was even willing to pay for it. She explained to me that they are not allowed to go below the underwear. While I completely understand this rule especially in this day and age, my lower back is definitely above my underwear line. Also, I remembered the paperwork that stated that they massage the gluteus maximus over the sheet. My lower back problem area is above my gluteus area as well. She reiterated about the underwear which didn't make any sense, and explained to me that she could do some pressure points. She proceeded to do some pressure point work for about a minute and a half and then told me to get dressed, and she would meet me in the hall. She was not in the hall, so I saw myself out. When I was paying in the receptionist area, she came to get her next patient and didn't acknowledge me or say bye. I still tipped her 20% even though I was upset about the miscommunication and being lied to about their policy. However, I am deeply upset that I spent $85 that I did not have to try and get my lower back fixed before I have to go into this crazy weekend at work. Obviously I would not recommend this location of hand and stone to anyone, in fear that they would get this masseuse. Also, while I was waiting, a separate masseuse proceeded to have a heated talk with the sweet receptionist in front of the several people that were waiting. I understand that places are understaffed. The bar where I work suffers from understaffing as well. However, with everything being so expensive lately, $85 is a lot for me and I expect quality service. I at least expect the area that I need work on... to be worked on. I don't know if they read the paperwork or not where it listed my problem area, but I was extremely clear with her in person. I'm insulted about being lied to about the policy, and I'm still in a tremendous amount of pain unable to go somewhere else because money is tight. If you're looking for a relaxing spa experience, find someplace else.

I had the most wonderful and relaxing experience at the Main Line location--safe to say I'll…read moredefinitely be back! From the moment you walk in, the front desk staff is so warm and welcoming, making you feel comfortable right away. The aestheticians are incredibly knowledgeable, professional, and take the time to make sure you feel relaxed throughout your service. The spa itself is beautiful, clean, and has such a calming atmosphere. I left feeling refreshed, pampered, and already looking forward to my next visit. I highly recommend this spa to anyone looking for a top-notch wellness experience! Thank you Chrissy :)

I have been to this spa twice. I have never been more disappointed with an owner of a business than…read moreat this spa. The owner was rude. After a massage you should not have to have a conversation about a discount that their system couldn't figure out. They offer discount days and make you explain why you are trying to receive the discount. Both visits were so unorganized and I would definitely suggest another main line spa that is courteous and respectful to the people coming there. I feel bad for Sharon who gives massages there as both of my experiences left a bad taste in my mouth. Sharon was great as a masseuse.

Gilda is fantastic! What an amazing yoga class tonight. She is attentive and helped me with my form…read morewhile still creating a soothing environment. I'll be back asap! Thanks Gilda!

Was in town for work and found Gilda on Yelp. Awesome massage and alignment work! Her style is…read moreunique and amazing - very attuned to the client's body, intentional and supportive. No hesitation at all to recommend her highly. Thank you!

Julie is the best masseuse I have ever been to. She takes the time to understand your needs and…read morewill check in periodically to make sure the pressure is appropriate. The most relaxing atmosphere, you will walk away feeling rejuvenated!

Julie of Flow Therapies is the absolute best! I met Julie through the awesome charity Unite For…read moreHer (catering to patients going through treatment for Breast or Ovarian Cancer). She gives of her time with this generous organization. I have been receiving lymph drainage and massage treatments from Julie for over a year now and am so grateful to be the recipient of her services. As other reviewers have mentioned she is very thorough at each session, takes the time to address any issues that may have surfaced since my previous appointment. Seeing Julie has allowed me to stay on top of any potential lymph fluid backup issues in my arm and surrounding areas. She has also been able to give me great relief with the breakdown of scar tissue and fluid buildup in my abdomen. This area is tough for me as I received reconstructive surgery after a double mastectomy. She was also able to address and alleviate some pain I was experiencing with sciatica. Extreme pain gone in one to two visits! My husband started experiencing the same symptoms and after seeing Julie was also relieved of his issues. Julie is a kind and sincere individual who is extremely knowledgeable in her field. Her office is in a nice quiet area and the setting is very relaxing.

Philly and neighboring areas, come over. Leave it to a Black woman to create such a healing…read moreexperience. If you are like me and have been to a bunch of massage places often wondering who thought the music playing was relaxing; this place is for you. A curated play list of SMOTH R&B; when I say SMOOTH: sang in a soothing register with a beat that can hold all your tension, get you in your feelings and help you move through them (ok, that may have been a tad too music therapist of me, but it is what it isssss) Rose's skill level is superb, beyond what you typically experience in this area, by far. Spend your money here, fam. The energy you are met with from the phone call for apt to the first in person greeting, to the explanation of services, the actual massage and the check out-on point. Its the intentionality coupled with the skill level that has this body feeling lighter after a deep tissue massage. I hold a lot of my tension in my body, and have intensely been working out this past month. It was no small feat to guide me through that journey.

Rose gives a GREAT massage! Very relaxing atmosphere! And the sheets you lay on are like HEAVEN! 5…read morestars all around! She's the sweetest.