My massage with Bella @ New Serenity Spa yesterday (2/17/26) was amazing…read more Having been a massage therapist for years (until I couldn't), my critique of 'hands on my body' is very pointed. There are very few massage therapists that truly 'get it'. Bella indeed has healing hands! Not all massage therapists understand and 'feel' the connection between muscle, bone, ligaments, fascia & the mind. Let me tell you, she NAILED it. Her touch and exploration of my trouble areas, then diving in with the solution with cupping and triggered massage was exactly what I would've done. Her communication throughout, her questions, her gentle silence was perfect. Her technique with muscle stretching and triggered massage points was spot on. Had the best night of sleep after her massage as well. Thank you for a great experience; your spa is lovely - great great Vibe. Loved it. Will definitely see her again. Highly recommend this spa!

Wonderful experience with my sister! Facials were great, post-treatment relaxation was wonderful.read more

My husband and I received a couples message on Sat. 04/11/26; my masseuse was Clarie. Our services…read morewas excellent. The facility was clean, professional, and extremely friendly. When back in Scotsdale, I will most certainly be returning. Thank you. AP-Chicago

Here is the best professional massage ,Ian very recomend this place ,Co co summer very goodread more

Visiting from out of town and was blown away by this spot! My partner and I were expecting the…read moretypical semi-sus closet-like rooms with overused things but instead we were surprised with: - Grand entrance with free snacks and beverage bar (strong selections) - Artistically done corridors and so many rooms: including a sauna room and hair wash rooms - Couples room that felt brand new and luxurious - even the bed sheets were lush and new, smelt great - their bathrooms are fully renovated with amenities including Dyson equipment and hair curler/straightener AND showers with towels provided Not to mention, my partner and I got a female and male therapist that were so good at what they do! Mine was the male and he was amazing at deep tissue and Thai stretching. He had such great technique that I left feeling like a whole new person. Such a great price point too and even better now that they're doing a summer special weekday discount! 10/10 recommend

To kick off the new year, my husband and I splurged and treated ourselves to a couples Thai massage…read more& head-spa package. While we've had Thai massages before, neither of us have ever been to a head-spa and we were beyond excited to see what all the rave is about. We started with our Thai massages in a beautiful couples room. What we loved most was how they integrate stretching into your massage experience. If you've never had a Thai massage there are bars on the ceiling and they hold themselves up to walk on your back and use their feet to manipulate and massage different areas of your body. Although it can be intense, it is also surprisingly therapeutic. Next we went entered the couples aqua spa room and had our head-spa experience side by side. They washed, conditioned, massaged, scrubbed, squeegeed, rubbed, combed, brushed, rinsed and used a waterfall feature on our scalps. I don't think my scalp has ever been so squeaky clean in my whole life! The woman who did my head-spa offered to blow dry it and as someone with thick, ethnic, wavy curly hair this was what I was most worried about going into the experience. I let her try but ended up having to finish drying and flat ironing my hair in the main bathroom. They had a Dyson blow drier and flatiron as well as brand name perfumes in the rooms, which really made the experience feel luxurious. For us the combo experience of two 60-minute treatments back to back was a little too long. I started getting antsy towards the end of the second treatment. In the future I'd love to return and enjoy one treatment because it really was a top notch experience.

Trang is the absolute best I can't recommend her enough! She listens intently and knows exactly how…read moreto take away the pain. Angela at the front desk is always so friendly!

4/13/26 update: Management and ownership reached out after my bad experience. Long story short,…read morethey offered a complimentary massage to make up for the experience I had. The complimentary massage was with Trang, who did a fantastic job. It was clear that she was talented and paid attention to my areas of focus/concern. She also provided a full 80 minutes of her time, as expected. Had my original experience been with Trang, The NOW would have received an easy 5-star review from me. I am changing my overall rating to 4/5 due to the hassle and frustration I originally had to deal with. That said, management and ownership did the right thing. Bad experiences (or just bad fits) can happen, but the difference between a good business and a bad one is what management and ownership do to address those issues. 5 stars to management and ownership, 5 stars to Trang, and 4 stars overall given my specific experience. I can comfortably recommend this location, as long as you are willing to speak up if you don't get what you deserve. After my first experience, I would not have considered this location in the future. After management/ownership intervened, and after my experience with Trang, I can confidently say I will return, and if my experience is anything like the one I had with Trang, I'll be happy to follow up with a 5-star review.

Came in as a walk in & was lucky to get in for a 90 min deep tissue massage. It was definitely what…read moreI needed. The prices are reasonable. The woman who did my massage was very intuitive & did a wonderful job. It was relaxing & inviting. Would return & would recommend.

I was hassled over tips right after the massage began and she didn't even know what she was doing…read more This place needs to be shut down

Authentic Thai Massage is outstanding! If you're looking for an amazing massage with athletic…read morevigor, strength, and skill, this is the place. The therapists at both this location and the Old Town Scottsdale location deliver rigorous Thai, Swedish, and combination Thai/Swedish massages that leave you feeling blissed out. I'd highly recommend the combination Thai/Swedish 60-minute massage for $85 - hot rocks, heat pads, and/or Thai tiger balm available complimentary upon request! A couples massage room is also available, with delightfully spacious beds, warm foot soaks, and massage oil. The staff is friendly and attentive from start to finish, making you feel comfortable and cared for the moment you walk in. The space is spotlessly clean and calm, which adds to the overall sense of relaxation. Booking is effortless, with easy scheduling. This spot is hands-down the best massage experience in Scottsdale!

I had many Thai massages and this one is the best spot. I had a lady name Jasmin and she was a…read morecomplete professional from the start to finish. A complete art to understand what the body needs and does it with passion. I'm not from here but this will be a required spot every single time.

Massage therapist was constantly leaving to answer phone and handle walkins. Very unprofessional…read more Then she cut massage short by 15 minutes and still expected a tip. DON'T GO TO ASIAN MASSAGE PARLORS THAT CHARGE UPFRONT BEFORE SERVICES ARE PERFORMED.

From the owner: Asian massage. By Appointment Only.read more

I recommend Christina. She was very nice and listened to what was bothering me today…read more The space was very clean, great music, and nature playing sounds. Easy location to find as well.

AMAZING. Highly recommend. I felt pampered and felt my stress melt away while I was there. Great…read morestaff.

I was a walk-in, and was pleased to be taken immediately. The spa was beautiful. I received a foot…read moremassage and ion detox beautification. Very relaxing! The staff was very professional and the spa was extremely clean, well-kept and also had a professional staff. I will be back when I come to town. A GREAT deal.

I have been a repeat customer now and I can't get enough of this place. It has not disappointed at…read moreall. We have even been recommending to family and friends. My massage has been a Swedish massage with light-médium pressure, the therapist Natty is amazing and focuses on the areas I ask for. My husband gets a combo massage and hard pressure, May has worked on him multiple times now and he raved about her. Donna has been a therapist a friend has used 2-3 times now and she had nothing but good things to say. Rosie at the front desk is the sweetest. The experience has been 10/10 every time. We used to go to another place in old town Scottsdale prior and more often than not I left disappointed. I am so glad I found this place it has been wonderful experience to enjoy my massages. I leave relaxed and feeling good. I definitely recommend you check them out.

First time at Lala Luna for a couples massage. Facility was clean and welcoming. $170 for both is a…read morereally good deal. We filled out a brief questionnaire beforehand related to areas of our body to focus on, type of massage, and any additional services. Both masseuses were professional and met both of our needs. They even included some brief cupping and hot stones at no extra charge. Check them out when you are in Scottsdale