Brandon was extremely helpful in talking me through my fireplace issues. He explained everything…read morethat should be done and helped me through it step by step. Would highly recommend him to anyone needing help with their fireplace or chimney.

From the owner: If you have a chimney, fireplace, or woodstove needs, give us a call today. I guarantee customer…read moresatisfaction so you can rest easy by your fireplace knowing you and your family are safe.

Denny is awesome, very fair prices, great workmanship and shows up when he says he is going…read moreto...what more is there to say about that...yes he really does show up when he says he is going to and that for me is a super A+++ alone. He is very professional, trustworthy, honest, respectful of your home and just a really kind person who cares that he does the job right for you and that you are taken care of with what you need to have done. I will be using him for all my fireplace repairs/issues from here out, he's a keeper for sure. Did I mention that he shows up when he says he's going to? Cheers! :-)

We needed a new ventless firebox and gas logs to replace an old direct vent unit. I contacted…read moreLight 'Em Up Fireplace Service and spoke with Denny Ireland, the owner, and he responded promptly. He came to our house and checked out the job, gave us a quote to remove the old and install the new. We set a date to start the job. After removal, he made all the correct measurements, reviewed the new unit with us that he recommended and then ordered the new unit, picked it up from supplier and installed it the following day. Denny is very professional and precise in his work ethic, honest and trustworthy and we were extremely impressed with the total job performance. The bottom line: It was a very pleasant experience and we are 100% satisfied from beginning to end. LBR

Wow!!! Ron sets the bar for best experience ever with a contractor. We purchased a vacation home…read morein Sunriver and walked through it together with Ron, decribing our vision and leaning on his expertise. We love that he approaches his business as a partnership with the client, offering design, material and labor options. Ron always shares the pros/cons for an informed decision and is extremely communicative so we always knew how things were tracking. The vision was delivered, including some added scope, on the agreed timeline and price structure. So unreal! Here are some specifics on our project. We decided to replace all of the flooring, build a new kitchen island, create a focal fireplace facade and paint the entire interior. Ron knew we intended for this to be a short-term rental as well so every step along the way he made recommendations of materials that would accomplish the look we wanted to achieve and also provide the durability necessary for renters. We personally wanted to dedicate several weekends towards doing some of the improvements ourselves and Ron was amazing about embracing that and working through the schedule together. During those weekends I often found new projects that slightly expanded the scope, which Ron always accommodated. Since everything is a handshake with him, there was never a mess of change order agreements; he just adjusted his work plans and reflected the new work in the billing. Working with Ron from about 200 miles away felt like we were working with a next door neighbor. He has become our friend through this process and still holds a key to our home. In fact, we recently contacted him for a small outdoor project that he readily squeezed into his already busy schedule and we are so pleased to know that piece of our home is now up to code and build to withstand the Central Oregon elements. Bravo Ron!

Ron was the only one that could have built our "stairs" up to our loft in a creative and safe way…read more The result blended perfectly with our space and everyone loves the result. Ron builds with detail and thought beyond your imagination. He worked on the job when we weren't there and treated our place like it was his own. I will definitely use him again. We feel so lucky to have found him.

If you are thinking of hiring Joseph for your remodel, you'd best do it soon, because he is going…read moreto be booked solid in the future. He just moved here from CALIF where he also had his own business, and it is clear from his work that he is a professional with a lot of experience. I moved to Jonesborough a year ago and have had a lot of heartburn with contractors of all sorts. Joseph was organized and professional from the get-go. He is the ONLY contractor who sent me his license and bonding information without me having to ask for it, and his itemized estimate was the most polished and explanatory that I have seen yet in this area. He also asked for an after-action report for feedback on his work. Who does that? I will definitely be hiring him again. He moved a door from one wall to another and closed off the pocket door opening. He matched the trim around the new door identically to the trim around the other doors- all hand-cut on site. Same with the baseboards, which were different in different rooms. He also patched a ceiling sag from water damage that was right up against custom kitchen cabinets. Two other contractors I had asked for an estimate told me that the cabinets would have to be torn out. Nope! Joseph fixed the sag, found a ceiling beam under the sag that had cracked and REPAIRED THAT TOO, and evened off the ceiling along the top of the cabinets perfectly. He even got that half-popcorn corrugated ceiling texture to match. What is more, he was very considerate of my time and of the house. He covered everything to prevent dust and dirt from migrating, enclosed my kitchen in a neat little tent (that I still had access to after hours so that I could cook) and cleaned up thoroughly after every day. I always knew when he would be here and he kept me abreast of any changes or questions. I actually learned a lot from him. He gave me free evaluations of the shower work that a tile company was doing in the house- to let me know the quality of the workmanship. He knows tile too, and was able to place the floor tile at the base of the new door to appropriately match the existing tile. Super quality work! What is more, he is trustworthy, and I felt comfortable giving him a house key so that he could come and go if I was not able to be there. The whole job was done in less time than we had projected and I am extremely happy with the results. He also hires great workers- Sterling is also highly skilled and meticulous, and Greyson is learning these skills as an apprentice. I'm ex-military and have pretty high standards. I also don't write reviews in general, unless someone is really good or really dangerous. Do-it-right lives up to its name- you can tell that it is Joseph's motto. He ensures that work is done to standard and in accordance with regulations. You won't be disappointed! 1 Dec 2023.

Joseph and his crew saved our remodel when the recommended contractor from our insurance company…read moredropped our job. They not only completed our remodel they built the custom cherry fireplace mantle. We love our living room and it's exactly what we were looking for to update our home. They've also repaired our garage door and surround when our son drove the family van into the garage frame. Joseph and his crew are easy to work with, clean thoroughly and are professional in their behavior.

These guys are fantastic. We had a step that was too tall. Some of our visitors had tripped on it…read more It was truly a hazard. Mr. Rossetti came out and gave us a quote. He proposed adding a little height to our front porch and then add a step onto the driveway. What a great solution. As you can see it looks beautiful and is the perfect step height. When they came our front porch was a bit messy with debris from a recent storm. I removed the rug and decorative plants before they began working. When they were done everything was so neat and tidy. Better than they found it. We have had so many contractors here and so few of them do what they say they will do and they leave a mess. These guys did exactly what they said, showed up when they said they would, met the quoted price and exceeded our expectations. I can't say enough good about them. I would definitely recommend them for anyone needing brick work. You all are awesome!!!

Rossetti Masonry does awesome work and gets the job done! Very fast, friendly service! Would highly…read morerecommend using them for any of your masonry needs!

My chimney hasn't been cleaned since 1973. Chimney Sweeps did an excellent job cleaning and sealing…read moremy chimney. Everyone was friendly and helpful. I Will definitely call them again when I need another sweep.

Have used Chimney Sweep in Church Hill for past four years. James is great to work with. Does a…read moregreat job and leaves nothing behind. Highly recommend.

Inspection is pointless. They just want to sell you a heating unit. It was raining so instead of…read morerescheduling they refused to get on our roof. After calling to complain nothing was offered make this right. No second visit or anything. They claimed you can see the same from the bottom as you can the top. Which is not true since the construction and top of the flume should be checked as well. They are polite but it's just a scam with their service. Find someone else since they are a waste of money and time.

Dan was a true professional. He responded quickly and helped to fit us in on an accelerated…read moretimeline. He was extremely thoughtful of our time, completing the work prior to calling us away from work when he knew we had tight schedules.

If you want to freeze to death when your heat is broken call AAA. 7 days and two times out and my…read moreheat is still not working. It did work for an hour when they came the second time. When I asked them to come back they said they could not show favortism and would be next available. I can assure I have not received any favortism. Also, they cannot seem to give me a time. They are rude, condescending and incompetent. It is impossible to speak to a person. They are quick to send rude and nasty texts but will not give their name. The text number is 423-251-2442.

My company SFV Services contracted with the for our Client of Cabinets To Go, I must say their…read morecommunication, responsiveness, work, and flexibility was absolutely outstanding. They worked with us as far as getting out there quickly, even went after hours just to take care of the issues at the store that were requiring quick attention. I just want to say thank you so very much to your entire team. Everyone I spoke with was very polite, professional, and very helpful. We will use your services again. Thank you again and Happy New Year! (Sorry for the late review) Anyone needing an HVAC Company that you can depend on and goes above and beyond should definitely give AAA+ HVAC-R Services a call. :)

Five years ago we used Hammond's for multiple jobs and we were very satisfied…read more In April 2025 the HVAC system at our lake cottage went out and we wanted to put a gas log out there so we called Hammond's and they were very nice and helpful until sales and installations were completed. Then we were not able to get them to respond to voice mail, email or texts so we finally had to drive over to the show room to get service. Now the HVAC system is not working at all and again Hammond's does not respond to calls during working hours. Their emergency number is 423-967-2513. Try calling that number and see what happens. Since our unit is still under warranty we had to get other authorized dealers in our area from the manufacturer.

Terrible experience due to terrible customer service. Arrived an hour late for the initial…read moreservice call (inspection/service of gas fireplace). Determined service needs at that time and advised they would have to reschedule to perform the work and they would text me a date. Finally reached them again two weeks later to schedule the maintenance. Morning of the appointment, received a text that they needed to reschedule due to an influx of more important calls received. No problem. We rescheduled for the following week. Today was the date of the appointment. No show, no call or text even after texting them for a status update. Very disappointed!