When my grandmother passed away, the Hurd's took time to meet with our family and determine what…read morewould best meet our needs. They are so professional and I would absolutely recommend working with them if the need arises. There was an area for our family and it allowed us to have a private area away from the visitation. There was also an area for drinks and snacks--people don't realize how nice this is when you are at a large visitation that is several hours long. The funeral home itself is very nice and up to date unlike some homes where I have attended visitations. There was a video running that had several family photos which was very nice for those waiting to see the family. I have attended several visitations here and for those with several attendees, they weave the line around the Home so that as many people are inside as possible and they do an excellent job of making sure the attendees are comfortable. For older people at the visitation, I have seen Maggie, Greg, Garrett and Betsy provide seating and then notify the person when it was their time to pay their respects. This allows people to attend that may not otherwise. I cannot say enough good things about Weber Hurd!

I have never been so unhappy with someone. My children's father was buried yesterday and from start…read moreto finish they were unprofessional rude and completely unwilling to aid my children in there wishes. Mind you my son is 24 years out and his fathers next of kin but was denied access to see his father over his girlfriends wishes . I needed to receive a couple of the death certificate for my children's social security but was told he would not help me I could wait or call the girlfriend . I would not recommend this place to anyone.

Buster Hanley helped my family with my mom and dads funeral. Then in 2024 he helped me with my…read morehusband's. The professionalism is above and beyond! I highly recommend him at Preston-Hanley.

They took great care of both of my in-laws, my dog, and my cat. I will never forget how comforting…read morethey made me feel during these difficult times

they have texted again. hmm. I suspect that they got my number from a funeral I attended about 5…read moreyears ago. And I let this review sit a few months after drafting. While I was at the funeral, my mind wandered. I calculated how much they were paid and how many hours it would take to do what they were doing. I tried to be generous, but may have not included enough hidden costs. I got around $100/hour. Now, I realise that some capital is used, such as a hearse, and a coffin showroom, and some labor is skilled, but most of the labor (that I saw) was unskilled, like standing and looking solemn. delivering flowers, maintaining a storefront. And I reliased during the funeral that all the calls for reform of this business are probably very appropriate, or that all of their workers are salaried. so, yes, I could provide details and then one person will no longer get spam texts from them (me), but sometimes you get one chance to get it right. I've been in a couple of place where the food was poorly done, and we said it was ok, because we could not interrupt the meeting, both emotionally and because there was not time. Somehow, helping these folks remove me from their spam list seems like that. This message partially brought to you as a work avoidance method, and by another spam text from them. if you need details to remove me, you are using an opt-out method and not an opt-in method.

Father in law died in late June, 2020. My husband dealt with this company through email and phone…read morecalls, texts as we live out of town. They were very responsive and helpful. At end of graveside service, I thanked them profusely for their services. Previously had used Neptune society for my own parents. It was nice to have details taken care of and felt relief at not having to worry about all the little things. However, I felt like a fool the next day when we realized the funeral director had the flowers in his trunk the whole time. He was busy socializing with our family and friends and he forgot to take them out of his car. There were no flowers at the graveside for the service!!! Can't believe we didn't realize at the time. Blaming grief for that. Will get a refund for the flowers but never have gotten an apology from the actual person who made the mistake. I know everyone is human and we all make mistakes but this was his JOB! No apology from that guy is what really ticks me off now tbh. Trying to forgive but can't seem to forget. My heart is still hurting from this. Definitely thinking Neptune society is the better choice for myself and my spouse after dealing with this funeral home.

My mother pre-selected Oaks-Hines for reasons unknown as she had many choices having lived in…read moreseveral communities in Fulton County over her lifetime. I'm very glad to report that all in our family are very glad for her choice. Being a pastor in another state I can tell you from experience that not all funeral homes are run smoothly nor is it a given that they are sensitive to the depth of emotional needs of the family. Steve Hines and his staff are not only professionally proficient in the treatment of our loved one who passed, but also extremely caring to everyone in our family during our grief. They did a fantastic job with all the preparations, and have gone the extra mile in helping us through some of the financial and legal matters required of us at this time. We were very blessed Mom made this choice easy for us. Thanks, Mom and thank you Steve and your staff.

They have a sensitive and dignified staff. They offer full services. Great relief at a difficult…read moretime.

After our mother died, my sister Becky and I visited Deiter's Funeral Home, intending to hire them…read moreto make the arrangements. As soon as Mr. Deiter sat down, we could smell alcohol on his breath. That was it for us. We are good God fearing people and tee-totalers, so we immediately stood up and walked out.

We had my brother-in-law's service there. They were extremely helpful with the planning and last…read moreminute changes and worked well with the army to facilitate what they needed completed. I definitely recommend this place to others for your loved ones.

The people are nice but their practices are deceptive and inept. First, know that you are charged…read morefor every space of the obituary. They offer to help write and send because they get a kick back. They list their name, address, and number multiple times. Needs to be stated once. MOST disturbing about the obit they submit on your behalf is that you will pay for the link to send memories that they KNOW does not work. They blame the PJS, but the links in all other funeral homes listed in the PJS do work. YOU CAN SUBMIT THE OBIT YOURSELF and save a lot of money. Second, the family member we buried had prepaid at least $16,000 for their cost. At the time of the meeting with the staff to make arrangements, they had no paperwork present that the deceased prepaid and the funeral home was planning to charge accordingly. Had another family member not been present at the time the deceased prepaid and insisted they had prepaid only a few years earlier, the family most likely would have never known. It took them over 30 minutes to finally locate the prepaid arrangements. So, while the people are nice, remember anyone can be nice and nice does not equal integrity.